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Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, 1000 Auckland, New Zealand – Excellent location – show map

Excellent location – rated 9.3/10! (score from 575 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
575 reviews

I only stayed one night and never had time to eat there

Michael New Zealand

Breakfast outstanding and rapidly served which was ideal. Bed very comfy and superb shower/bath.

Grant New Zealand

Food, low noise, great location. fantastic place to stay

Dave New Zealand

We enjoyed the facilities and the location. Beautiful hotel! Wonderful breakfast. Clean, very comfortable and luxurious stay! Would definitely go back there.

Pauline New Zealand

The bed was absolutely amazing like sleeping on a cloud ! Shower was extremely spacious, we utilised the pool facilities and the overall spaces were lovely , bathroom was tidy and had all necessary amenities , staff were really welcoming helpful and friendly!

Michaela New Zealand

1. Breakfasts were great. I really enjoyed the variety on offer. 2. Staff were really helpful and friendly 3. Location was great for sight seeing and close to restaurants.

Gregory Hong Kong

The view, the comfy bed, the amenities and the large bathroom. The great club lounge and inclusions. Beautiful hotel.

Sarah New Zealand

Ambiance and aesthetics. Staff service was exceptional.

Kevin New Zealand

We loved our stay, it was just what we needed to get away and relax. The room was delightful and the bath was to die for. It was walking distance to the city and restaurant's, it was really great.

Michael New Zealand

The staff at the Sofitel are what makes this hotel truly amazing. The beds are also the comfiest I’ve slept in at any hotel.

Tracey New Zealand
8.7
Excellent
575 reviews
  • What guests loved the most:
  • “I only stayed one night and never had time to eat there”
    Michael Michael New Zealand New Zealand
  • “Breakfast outstanding and rapidly served which was ideal. Bed very comfy and superb shower/bath.”
    Grant Grant New Zealand New Zealand
  • “Food, low noise, great location. fantastic place to stay”
    Dave Dave New Zealand New Zealand
  • “We enjoyed the facilities and the location. Beautiful hotel! Wonderful breakfast. Clean, very comfortable and luxurious stay! Would definitely go back there.”
    Pauline Pauline New Zealand New Zealand
  • “The bed was absolutely amazing like sleeping on a cloud ! Shower was extremely spacious, we utilised the pool facilities and the overall spaces were lovely , bathroom was tidy and had all necessary...”
    Michaela Michaela New Zealand New Zealand
  • “1. Breakfasts were great. I really enjoyed the variety on offer. 2. Staff were really helpful and friendly 3. Location was great for sight seeing and close to restaurants.”
    Gregory Gregory Hong Kong Hong Kong
  • “The view, the comfy bed, the amenities and the large bathroom. The great club lounge and inclusions. Beautiful hotel.”
    Sarah Sarah New Zealand New Zealand
  • “Ambiance and aesthetics. Staff service was exceptional.”
    Kevin Kevin New Zealand New Zealand
  • “We loved our stay, it was just what we needed to get away and relax. The room was delightful and the bath was to die for. It was walking distance to the city and restaurant's, it was really great.”
    Michael Michael New Zealand New Zealand
  • “The staff at the Sofitel are what makes this hotel truly amazing. The beds are also the comfiest I’ve slept in at any hotel.”
    Tracey Tracey New Zealand New Zealand

Categories:

  • Staff9.3
  • Facilities9.1
  • Cleanliness9.3
  • Comfort9.3
  • Value for money8.1
  • Location9.3

Stay in the heart of Auckland – Excellent location – show map

Located at the Viaduct Basin Entertainment Area, surrounded by restaurants and bars, this hotel features beautiful views of Viaduct Harbor Basin. Here guests can have lively culinary experiences served at the La Maree Restaurant, relax with a coffee at the French Press Café or enjoy a drink at the chic design Sabrage Champagne Bar.

All luxuriously appointed bedrooms and suites have private balconies, floor-to-ceiling windows and over-sized bathrooms with separate rain showers and deep soaking bathtubs.

Sofitel Spa offers a journey of indulgent wellness complimented by a 50 feet indoor pool, gym & Jacuzzi.

Club Millésime, Sofitel’s executive lounge, is designed to extend the guest experience with a selection of benefits including executive breakfast, all day refreshments, Le Goûter afternoon tea and Apero Chic canapés for guests of Luxury Marina View Rooms and Suites.

Located in Auckland CBD (Central Business District), Sofitel Auckland Viaduct Harbor is only 0.8 mi from Britomart Transport Center, a 5-minute walk from Auckland Sky Tower and 10 minutes’ drive from Spark Arena.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Sofitel Auckland Viaduct Harbour has been welcoming Booking.com guests since Sept 19, 2011
 Hotel chain/brand: Sofitel

Show me more

Most popular amenities

Free WiFi
Non-smoking rooms
Spa
excellent Fitness Center
24-hour front desk
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish

Saved to 2433 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Sofitel Auckland Viaduct Harbour

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches

  • Masefield Beach

    8.1 Very good beach
    1.1 miles from property

  • Hamilton Beach Reserve

    7.5 Good beach
    1.2 miles from property

  • Sentinel Beach

    8.8 Excellent beach
    1.2 miles from property

  • Home Bay Beach

    7.6 Good beach
    1.4 miles from property

  • Cremorne Reserve Beach

    7.9 Good beach
    1.5 miles from property

  • Herne Bay Beach

    8.3 Very good beach
    1.6 miles from property

Guest reviews

8.7
Excellent · 575 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities9.1
  • Cleanliness9.3
  • Comfort9.3
  • Value for money8.1
  • Location9.3

Select topics to read reviews:

See what guests loved the most:

  • Michael
    New ZealandNew Zealand
    “I only stayed one night and never had time to eat there”
  • Grant
    New ZealandNew Zealand
    “Breakfast outstanding and rapidly served which was ideal. Bed very comfy and superb shower/bath.”
  • Dave
    New ZealandNew Zealand
    “Food, low noise, great location. fantastic place to stay”
  • Pauline
    New ZealandNew Zealand
    “We enjoyed the facilities and the location. Beautiful hotel! Wonderful breakfast. Clean, very comfortable and luxurious stay! Would definitely go back there.”
  • Michaela
    New ZealandNew Zealand
    “The bed was absolutely amazing like sleeping on a cloud ! Shower was extremely spacious, we utilised the pool facilities and the overall spaces were lovely , bathroom was tidy and had all necessary amenities , staff were really welcoming helpful and...”
  • Gregory
    Hong KongHong Kong
    “1. Breakfasts were great. I really enjoyed the variety on offer. 2. Staff were really helpful and friendly 3. Location was great for sight seeing and close to restaurants.”
  • Sarah
    New ZealandNew Zealand
    “The view, the comfy bed, the amenities and the large bathroom. The great club lounge and inclusions. Beautiful hotel.”
  • Kevin
    New ZealandNew Zealand
    “Ambiance and aesthetics. Staff service was exceptional.”
  • Michael
    New ZealandNew Zealand
    “We loved our stay, it was just what we needed to get away and relax. The room was delightful and the bath was to die for. It was walking distance to the city and restaurant's, it was really great.”
  • Tracey
    New ZealandNew Zealand
    “The staff at the Sofitel are what makes this hotel truly amazing. The beds are also the comfiest I’ve slept in at any hotel.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is it OK to book the superior double room if we are traveling with a toddler? He sleeps with us but thought I would check before booking. Thanks
    Bonjour, A toddler can be accommodated in a babycot or on a rollaway bed in any of our guest rooms.
    Answered on June 25, 2020
  • Do all the rooms have a seaview. What package can you offer. E.G free parking breakfast inclusive
    only our Luxury Rooms Marina view offer marina views.
    Answered on June 4, 2020
  • Is there bathtub in the room? Thanks
    Yes, all our rooms & suites offer deep soaking bath tubs.
    Answered on April 7, 2021
  • Do you have twin rooms with 2 double beds?
    Bonjour, Yes, we have twin rooms with 2 single beds. Thank you. Regards, Alvin
    Answered on June 14, 2021
  • is there car parking at the hotel?
    A secure indoor valet car park is located beneath the hotel and offers hotel guest 24 hour valet parking service at a rate of NZD$45.00 per vehicle, p...
    Answered on November 5, 2019
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    La Marée THE RESTAURANT

    Food: French, Seafood

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Sofitel Auckland Viaduct Harbour

Most popular amenities

Free WiFi
Non-smoking rooms
Spa
excellent Fitness Center
24-hour front desk
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
Activities
  • Happy hour Additional charge
  • Cycling Off-site
  • Hiking Off-site Additional charge
  • Canoeing Off-site Additional charge
  • Fishing Off-site Additional charge
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Bathroom emergency cord
  • Wheelchair accessible
Health & Wellness Facilities
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage Additional charge
  • Couples' massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules Sofitel Auckland Viaduct Harbour takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
NZD 100 per child, per night
3+ years
Extra bed by request
NZD 100 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos Diners Club American Express Sofitel Auckland Viaduct Harbour accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a credit card.

Please note valet parking is $45 per vehicle per night and $25 for up to 4 hours. For more information please contact the property using the contact details found on the booking confirmation. Please note that vehicle height restriction is 6.6 feet.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sofitel Auckland Viaduct Harbour of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Sofitel Auckland Viaduct Harbour

  • Check-in at Sofitel Auckland Viaduct Harbour is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at Sofitel Auckland Viaduct Harbour include:

    • Double
    • Suite

  • Guests staying at Sofitel Auckland Viaduct Harbour can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • À la carte

  • The prices at Sofitel Auckland Viaduct Harbour may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sofitel Auckland Viaduct Harbour offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Fishing
    • Canoeing
    • Happy hour
    • Locker rooms
    • Beauty services
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Couples' massage
    • Full-body massage
    • Massage chair
    • Fitness

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sofitel Auckland Viaduct Harbour on this page.

  • From the nearest airport, you can get to Sofitel Auckland Viaduct Harbour by:

    • Car 45min
    • Taxi 45min
    • Airport shuttle (public) 1h

  • Sofitel Auckland Viaduct Harbour is 2,300 feet from the center of Auckland.

  • Sofitel Auckland Viaduct Harbour has 1 restaurant:

    • La Marée THE RESTAURANT