Name: Sofitel Auckland Viaduct Harbour
Address: 21 Viaduct Harbour Avenue, 1000 Auckland, New Zealand, 21 Viaduct Harbour Avenue, Auckland Region, 1000, New Zealand
Price range: Prices for upcoming dates start at $175 per night (We Price Match)
Rating: 9.2

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (645)

Hotel Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, 1000 Auckland, New Zealand –

*8.0* Victoria Park Market: only 4 minutes away! (1,100 feet by foot)

Lock in a great price for Sofitel Auckland Viaduct Harbour – rated 9.2 by recent guests!

to get started.

going to a romantic dinner and comming back to find the bed re made was a great touch!

James, New Zealand

Very happy with our stay here. Room was very nice and the staff here are excellent.

Anthony, Ireland

As I needed to walk every day for at least 1/2 h, due to my recent open heart surgery , The location was just perfect for us, as it allows us to walk around the area freely every day, and very convenient to do shopping around. Beside, the staff were very friendly and supportive.

Abbas, Saudi Arabia

The room & bed was comfortable and relaxing. The staff was second to none and the service they provided could not have been better! Top notch!

Erin, United States of America

My husband and I spent our honeymoon at Sofitel for the weekend. I loved how friendly the staff were. Everybody did their job with a smile on their face and they were just so kind. The honeymoon platter and the arrangement on the bed was so wonderful myself and my husband loved it. We will definitely be back here again and will recommend Sofitel to all our friends and family. Thankyou so much for the great service and stay!

Moniqa, New Zealand

Lovely rooms with very comfortable beds in an excellent central location

Jarrod, United Kingdom

Views on two sides are of the boat harbor. Bed was comfortable, bathroom roomy, clean. Hotel is very close to everything. Within walking distance. Restaurant very nice.

Lene, United States of America

Sofitel was beautiful and luxurious. We arrived off a 2am flight to a beautiful room with towels laid out and chocolates by the bed. The bathroom was gorgeous and absolutely perfect for a hot bath. Even the toiletries were quality. Our check in and check out processes were quick and easy. Overall a great experience. We wish we could have stayed longer.

Michael, United States of America

Staff at front desk and consierge were very friendly and helpful.

Rabbe, Finland

The entire staff treated me with the ultimate of kindness and respect. My stay was an outstanding experience!

Michael, United States of America

Image of the property

9.3

Excellent location!
Highly rated for:
Great neighborhood
Highly rated for:
Very comfy beds
Highly rated for:
Great neighborhood
Highly rated for:
On-site swimming pool
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Very clean bathrooms
Highly rated for:
On-site swimming pool

What guests loved the most:
“going to a romantic dinner and comming back to find the bed re made was a great touch!”

James New Zealand
“Very happy with our stay here. Room was very nice and the staff here are excellent.”

Anthony Ireland
“As I needed to walk every day for at least 1/2 h, due to my recent open heart surgery , The location was just perfect for us, as it allows us to walk around the area freely every day, and very...”

Abbas Saudi Arabia
“The room & bed was comfortable and relaxing. The staff was second to none and the service they provided could not have been better! Top notch!”

Erin United States of America
“My husband and I spent our honeymoon at Sofitel for the weekend. I loved how friendly the staff were. Everybody did their job with a smile on their face and they were just so kind. ”

Moniqa New Zealand
“Lovely rooms with very comfortable beds in an excellent central location”

Jarrod United Kingdom
“Views on two sides are of the boat harbor. Bed was comfortable, bathroom roomy, clean. Hotel is very close to everything. Within walking distance. Restaurant very nice.”

Lene United States of America
“Sofitel was beautiful and luxurious. We arrived off a 2am flight to a beautiful room with towels laid out and chocolates by the bed. The bathroom was gorgeous and absolutely perfect for a hot bath. ”

Michael United States of America
“Staff at front desk and consierge were very friendly and helpful.”

Rabbe Finland
“The entire staff treated me with the ultimate of kindness and respect. My stay was an outstanding experience!”

Michael United States of America

Stay in the Heart of Auckland –

Located at the Viaduct Basin Entertainment Area, surrounded by restaurants and bars, this hotel features beautiful views of Viaduct Harbor Basin. Leisure facilities include a large indoor pool and fitness center.

Located in Auckland CBD (Central Business District), Sofitel Auckland Viaduct Harbor is only 2,800 feet from the bus and train station at Britomart Transport Center.

All luxuriously appointed bedrooms and suites have private balconies, floor-to-ceiling windows and over-sized bathrooms with separate rain showers and deep soaking bathtubs.

Guests can dine at the à la carte restaurant, relax with a coffee at the trendy "Viaduct 21" Cafe, or enjoy drinks at the "Sabrage" Champagne Bar.

Sofitel Hotel Auckland Viaduct Harbor is a 5-minute walk from Auckland Sky Tower and 10 minutes’ drive from Vector Arena.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

This property is also rated for the best value in Auckland! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Sofitel Auckland Viaduct Harbour has been welcoming Booking.com guests since Sept 19, 2011
Hotel chain/brand: Sofitel

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Most Popular Facilities

Parking

Free WiFi

Swimming pool

Non-smoking rooms

Spa

Bar

Good for couples – they rated the facilities 9.2 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“friendly staff”
32 related reviews

“comfortable bed”
27 related reviews

“great service”
18 related reviews

“boutique style”

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Sofitel Auckland Viaduct Harbour?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking Features a 32-inch flat-screen TV, bathroom with separate shower and bathtub, tea/coffee-making facilities, iron and ironing board, minibar and cable TV movies. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Balcony • Bathrobe • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • Coffee machine • Towels • Linens • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs NZD 45 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Luxury Room with a King Bed or Queen Bed 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking This larger room features a 32-inch flat-screen TV, bathroom with separate shower and bathtub, tea/coffee-making facilities, iron and ironing board, minibar and cable TV movies. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • Coffee machine • Towels • Linens • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs NZD 45 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Junior Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking This junior suite features French amenities, a rain shower and a deep soaking bath in bathroom. Relax with an LCD TV, iPod connectivity and BOSE sound system. There is tea and coffee making facilities, including a Nespresso coffee machine. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Balcony • Bathrobe • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • Coffee machine • Towels • Linens • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs NZD 45 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Luxury Double Room with Marina View 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking This large room offers tea/coffee-making facilities, ironing equipment, a minibar and a 32-inch flat-screen TV with cable channels. The private bathroom offers a bathtub and separate shower. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Balcony • Bathrobe • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • iPod dock • Wardrobe or closet • Coffee machine • Towels • Linens • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs NZD 45 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Just booked in Auckland 2 properties like Sofitel Auckland Viaduct Harbour were just booked in the last 15 minutes

4 reasons to choose Sofitel Auckland Viaduct Harbour

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An Inside Look at Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour commands a unique and very special maritime location facing the waters of the Waitemata Basin in the bustling Viaduct Harbour, the heart of Auckland city.

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Victoria Park Market
0.2 miles
Sky Tower
0.4 miles
Auckland District Court
0.4 miles
Viaduct Harbor
0.4 miles
SKYCITY Entertainment Group
0.4 miles
National Maritime Museum
0.5 miles
Aotea Centre
0.5 miles
Queens Wharf
0.6 miles
Aotea Square
0.6 miles
Auckland Council
0.6 miles

Restaurants & Markets

Wynyard Quarter Restaurant Precinct Restaurant
0.4 miles
Viaduct Restaurant Precinct Restaurant
0.4 miles
New World Supermarket
0.5 miles

Natural Beauty

Mt Eden Mountain
3.7 miles

Closest Airports

Auckland Airport
11.2 miles

What Travelers Love About This Location

“Good location for leisure visit to Auckland. Well appointed hotel . Nearby very pleasant harbour walks and restaraunts . But quiet enough to sleep.”

Russell

United Kingdom

8.7

“From the minute we arrived to when we left, ALL staff very friendly and courteous the whole time. Lots nice little areas to sit and read or just chat and have ...”

Jonnieb

New Zealand

9.5

“Great location, and roomy rooms”

Alison

Australia

Are you missing any information about this area?

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1 Restaurant On Site

Lava Dining

Food: European

Open for: Breakfast, Lunch, Dinner, High tea

Menu: À la carte

House Rules Sofitel Auckland Viaduct Harbour takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 11 years

Can use an existing bed

FREE

The maximum number of children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.

No cribs are available

No extra beds are available

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Sofitel Auckland Viaduct Harbour accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that there is a 2% charge when you pay with a credit card.

Please note valet parking is $45 per vehicle per night and $25 for up to 4 hours. For more information please contact the property using the contact details found on the booking confirmation. Please note that vehicle height restriction is 6.6 feet.

“As I needed to walk every day for at least 1/2 h, due to my recent open heart surgery , The location was just perfect for us, as it allows us to walk around the area freely every day, and very convenient to do shopping around. Beside, the staff were very friendly and supportive.”

Abbas

Saudi Arabia

“My husband and I spent our honeymoon at Sofitel for the weekend. I loved how friendly the staff were. Everybody did their job with a smile on their face and they were just so kind. The honeymoon platter and the arrangement on the bed was so wonderful myself and my husband loved it. We will definitely be back here again and will recommend Sofitel to all our friends and family. Thankyou so much for the great service and stay!”

Moniqa

“Views on two sides are of the boat harbor. Bed was comfortable, bathroom roomy, clean. Hotel is very close to everything. Within walking distance. Restaurant very nice.”

Lene

United States of America

“Sofitel was beautiful and luxurious. We arrived off a 2am flight to a beautiful room with towels laid out and chocolates by the bed. The bathroom was gorgeous and absolutely perfect for a hot bath. Even the toiletries were quality. Our check in and check out processes were quick and easy. Overall a great experience. We wish we could have stayed longer.”

Michael

See all guest reviews for Sofitel Auckland Viaduct Harbour

Newest Reviews for Sofitel Auckland Viaduct Harbour

Reviewed: May 21, 2019

Fiona
Australia
10

“Truly amazing customer service experience”
- • Business trip
- • Group of friends
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I don’t think there is anything I can say that I did not like
The hotel staff were the best I have across in all my travels globally . From reception to breakfast time . I had actually booked the wrong Sofitel in AKL and the key manager of hotel overheard me and made the switch from the other hotel to the one I was at . I can not say enough about how great everyone was . I will definitely go back every time I travel to AKL

Stayed in May 2019
Reviewed: May 19, 2019

Lydia
New Zealand

1 helpful vote
10

“Really special”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
We were a tiny bit cold in our room overnight but otherwise slept very soundly :)
The hotel was beautiful and staff were remarkable. The breakfast which was included was the best we have ever had.

Stayed in May 2019
Reviewed: May 16, 2019

Anonymous
New Zealand
9.2

Awesome
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
Didn't love the view from our room...was hoping for a view towards the water. The car parking seemed a little steep at $45...I mistakenly assumed this was included.
The cleanliness of the room, the friendly staff, the layout of the room, the magazines, the nespresso coffee, the room service...

Stayed in May 2019
Reviewed: May 15, 2019

Neil
New Zealand
8.8

“Enjoyed our stay, it was a special occasion for us but dinner was a big disappointment.”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The dinner was a disappointment. Loved the bar and the cocktails then went to Lava for dinner, no atmosphere whatsoever. Limited menu and too expensive. We'd gone to celebrate our Golden Wedding, however enjoyed the Viaduct cafe for breakfast the next morning.
Yes the bed was extra comfy, loved the ambience of the hotel.

Stayed in May 2019
Reviewed: May 15, 2019

Jonathan
United Kingdom
9.2

“Excellent hotel in a prime location”
- • Business trip
- • Couple
- • Luxury Double Room with Marina View
- • Stayed 5 nights
The harbour location is amazing. Staff were superb.

Stayed in May 2019
Reviewed: May 14, 2019

Jane
Australia
9.6

“Excellent hotel with lovely decor and very well trained staff”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room faced the bus station and a construction site - however noise was not an issue
Location was convenient to everything. The staff were excellent - smiling, efficient and courteous.

Stayed in May 2019
Reviewed: May 14, 2019

Sarah
New Zealand
8.3

“The room was really neat and really pretty, there's bath tub, bed was comfortable”
- • Leisure trip
- • Group of friends
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
When my friend and I arrived there on Saturday (14/5/19), the staff said our room was not available yet so we've waited for an hour, when we went back, the receptionist said we needed to wait another hour so that's the time we complained because we didnt want to waste time as we were just staying overnight,then the next day upon check out, the Indian-looking-receptionist was so unfriendly and I find him rude and impatient, I just wanted to clarify things about the payment and his facial reaction was like as if he lost his patience. Also, the pool area was a little bit small, well I have high expectation for Sofitel as a first timer because it's a 5-star hotel, but I was quite disappointed.
They upgraded our room to Luxury because of the inconvenience and they gave us complimentary drink

Stayed in May 2019
Reviewed: May 11, 2019

Deb
New Zealand
10

“We had a fabulous time, highly recommended, will stay again!”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Location was perfect, staff incredible and the room exceeded our expectation.

Stayed in May 2019
Reviewed: May 10, 2019

Anthony
South Africa
10

“Great Hotel - highly recommded.”
- • Leisure trip
- • Couple
- • Luxury Room with a King Bed or Queen Bed
- • Stayed 3 nights
Not much really , all my expectations were met.
A superb hotel , super clean and modern and in a great location. Staff were very friendly from the check in desk to the concierge. Could not have asked for a better experience. Comfortable bed , rooms were quiet and WIFI was great (and free). Well done Sofitel.

Stayed in April 2019
Reviewed: May 6, 2019

Angela
New Zealand
10

Exceptional
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything

Stayed in May 2019
Reviewed: April 30, 2019

Anonymous
Australia
10

“I had a wonderful time and will stay again.”
- • Leisure trip
- • Group of friends
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The internet is very patchy. And the temperature control is an analogue dial and makes it hard for me to gauge the warmth.
The bed is divine, I slept so well there. The decor is gorgeous. The bathtub is wonderfully large.

Stayed in April 2019
Reviewed: April 28, 2019

Anonymous
New Zealand
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was very nice and clean as well as the bathroom. The staff were very friendly especially the front desk staff named Constance, she was very nice and accomodating. The bed and pillows were so comfortable to sleep in, the indoor pool and spa was great! I would definitely recommend Sofitel and would come back.

Stayed in April 2019
Reviewed: April 26, 2019

Suzanne
New Zealand
Age group: 25 – 34
6.7

“The hotel that could have been something.”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
As above deliver what is advertised as a 5 star hotel
Mini bar empty, amenities lacking (soap, ropes & slippers ) room heating was terrible and asked for assistance but it was still not corrected.

Stayed in April 2019
Reviewed: April 19, 2019

Anonymous
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
No magnifying mirror in bathroom
Good location, clean and friendly

Stayed in April 2019
Reviewed: April 17, 2019

Anonymous
New Zealand
9.2

Awesome
- • Leisure trip
- • Group of friends
- • Superior Double Room
- • Stayed 2 nights
The size of the room & especially lack of vanity space (way too small)

Stayed in April 2019

Hotel Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of Auckland – Excellent location – show map

Most Popular Facilities

Bookers love...

Availability

4 reasons to choose Sofitel Auckland Viaduct Harbour

Why book with us?

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Lava Dining

See availability Facilities of Sofitel Auckland Viaduct Harbour Great facilities! Review score, 9.2

Most Popular Facilities

Outdoors

Pets

Activities

Food & Drink

Accessibility

Internet

Parking

Pool and Spa

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House Rules Sofitel Auckland Viaduct Harbour takes special requests – add in the next step!

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Sofitel Auckland Viaduct Harbour

Stay in the Heart of Auckland –

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Sofitel Auckland Viaduct Harbour Great facilities! Review score, 9.2

House Rules Sofitel Auckland Viaduct Harbour takes special requests – add in the next step!