Hotel Sofitel Auckland Viaduct Harbour

Travel Sustainable property

21 Viaduct Harbour Avenue, 1000 Auckland, New Zealand – Excellent location – show map

Excellent location – rated 9.3/10! (score from 636 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
636 reviews

1. Breakfasts were great. I really enjoyed the variety on offer. 2. Staff were really helpful and friendly 3. Location was great for sight seeing and close to restaurants.

Gregory Hong Kong

The view, the comfy bed, the amenities and the large bathroom. The great club lounge and inclusions. Beautiful hotel.

Sarah New Zealand

Ambiance and aesthetics. Staff service was exceptional.

Kevin New Zealand

We loved our stay, it was just what we needed to get away and relax. The room was delightful and the bath was to die for. It was walking distance to the city and restaurant's, it was really great.

Michael New Zealand

The staff at the Sofitel are what makes this hotel truly amazing. The beds are also the comfiest I’ve slept in at any hotel.

Tracey New Zealand

The room was amazing! It was beautiful, clean and luxurious! would 100% stay here again one of my top favorites.

Jamie New Zealand

Must have a marina view. Even though there are bigger rooms (suites), opt for the marina view which also looks out to the city. Head for the cafe for breakfast and sit outside if the weather is good. They make a great flat white! (NZ coffee like cappuccino)

Ronald United States of America

The room was spacious and the staff were very nice

Michele United States of America

Second time we have stayed. Location, and view from our room. Convenient for eateries.

Nicola New Zealand

Perfect location by the marina and walking distance to center and K road, Ponsonby. Staff is not constant but is overall nice and helpful. In bathroom you have bath tub and shower which is very cool. Breakfast is as always with Sofitel good and various. Rooms are spacious. Very good wifi connexion. Nice view as well

Marieangep United States of America
8.9
Excellent
636 reviews
  • What guests loved the most:
  • “1. Breakfasts were great. I really enjoyed the variety on offer. 2. Staff were really helpful and friendly 3. Location was great for sight seeing and close to restaurants.”
    Gregory Gregory Hong Kong Hong Kong
  • “The view, the comfy bed, the amenities and the large bathroom. The great club lounge and inclusions. Beautiful hotel.”
    Sarah Sarah New Zealand New Zealand
  • “Ambiance and aesthetics. Staff service was exceptional.”
    Kevin Kevin New Zealand New Zealand
  • “We loved our stay, it was just what we needed to get away and relax. The room was delightful and the bath was to die for.”
    Michael Michael New Zealand New Zealand
  • “The staff at the Sofitel are what makes this hotel truly amazing. The beds are also the comfiest I’ve slept in at any hotel.”
    Tracey Tracey New Zealand New Zealand
  • “The room was amazing! It was beautiful, clean and luxurious! would 100% stay here again one of my top favorites.”
    Jamie Jamie New Zealand New Zealand
  • “Must have a marina view. Even though there are bigger rooms (suites), opt for the marina view which also looks out to the city. Head for the cafe for breakfast and sit outside if the weather is good.”
    Ronald Ronald United States of America United States of America
  • “The room was spacious and the staff were very nice”
    Michele Michele United States of America United States of America
  • “Second time we have stayed. Location, and view from our room. Convenient for eateries.”
    Nicola Nicola New Zealand New Zealand
  • “Perfect location by the marina and walking distance to center and K road, Ponsonby. Staff is not constant but is overall nice and helpful. In bathroom you have bath tub and shower which is very cool.”
    Marieangep Marieangep United States of America United States of America

Categories:

  • Staff9.3
  • Facilities9.1
  • Cleanliness9.4
  • Comfort9.3
  • Value for money8.2
  • Location9.3
  • Free WiFi9.0

Stay in the heart of Auckland – Excellent location – show map

Located at the Viaduct Basin Entertainment Area, surrounded by restaurants and bars, this hotel features beautiful views of Viaduct Harbor Basin. Leisure facilities include a large indoor pool and fitness center.

Located in Auckland CBD (Central Business District), Sofitel Auckland Viaduct Harbor is only 0.8 mi from Britomart Transport Center.

All luxuriously appointed bedrooms and suites have private balconies, floor-to-ceiling windows and over-sized bathrooms with separate rain showers and deep soaking bathtubs.

Guests can dine at the à la carte restaurant, relax with a coffee at the Café, or enjoy drinks at the Champagne Bar.

Sofitel Hotel Auckland Viaduct Harbor is a 5-minute walk from Auckland Sky Tower and 10 minutes’ drive from Vector Arena.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

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Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish

Saved to 2031 lists

Most popular amenities

Free WiFi
Non-smoking rooms
Spa
very good Fitness Center
24-hour front desk
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Sofitel Auckland Viaduct Harbour?

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6 properties in Auckland like Sofitel Auckland Viaduct Harbour were booked in the last 12 hours
Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Sofitel Auckland Viaduct Harbour

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent
 · 636 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities9.1
  • Cleanliness9.4
  • Comfort9.3
  • Value for money8.2
  • Location9.3
  • Free WiFi9.0

Select topics to read reviews:

See what guests loved the most:

  • Gregory Hong Kong

    “1. Breakfasts were great. I really enjoyed the variety on offer. 2. Staff were really helpful and friendly 3. Location was great for sight seeing and close to restaurants.”

  • Sarah New Zealand

    “The view, the comfy bed, the amenities and the large bathroom. The great club lounge and inclusions. Beautiful hotel.”

  • Kevin New Zealand

    “Ambiance and aesthetics. Staff service was exceptional.”

  • Michael New Zealand

    “We loved our stay, it was just what we needed to get away and relax. The room was delightful and the bath was to die for. It was walking distance to the city and restaurant's, it was really great.”

  • Tracey New Zealand

    “The staff at the Sofitel are what makes this hotel truly amazing. The beds are also the comfiest I’ve slept in at any hotel.”

  • Jamie New Zealand

    “The room was amazing! It was beautiful, clean and luxurious! would 100% stay here again one of my top favorites.”

  • Ronald United States of America

    “Must have a marina view. Even though there are bigger rooms (suites), opt for the marina view which also looks out to the city. Head for the cafe for breakfast and sit outside if the weather is good. They make a great flat white! (NZ coffee like cappuccino)”

  • Michele United States of America

    “The room was spacious and the staff were very nice”

  • Nicola New Zealand

    “Second time we have stayed. Location, and view from our room. Convenient for eateries.”

  • Marieangep United States of America

    “Perfect location by the marina and walking distance to center and K road, Ponsonby. Staff is not constant but is overall nice and helpful. In bathroom you have bath tub and shower which is very cool. Breakfast is as always with Sofitel good and various. Rooms are spacious. Very good wifi connexion. Nice view as well”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Sofitel Auckland Viaduct Harbour

Welcoming Booking.com guests since Sept 19, 2011

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  • Do all the rooms have a seaview. What package can you offer. E.G free parking breakfast inclusive

    only our Luxury Rooms Marina view offer marina views.

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    Asked about: Superior King Room • Answered on June 4, 2020
  • Is there bathtub in the room? Thanks

    Yes, all our rooms & suites offer deep soaking bath tubs.

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    Answered on April 7, 2021
  • Do you have twin rooms with 2 double beds?

    Bonjour, Yes, we have twin rooms with 2 single beds. Thank you. Regards, Alvin

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    Answered on June 14, 2021
  • is there car parking at the hotel?

    A secure indoor valet car park is located beneath the hotel and offers hotel guest 24 hour valet parking service at a rate of NZD$45.00 per vehicle, per night, including 15% Goods and Services Tax (GST). This can be arranged on arrival with our Concierge Team.

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    Answered on November 5, 2019
  • hi can your suites with club access be twin and what is your parking cost please

    Bonjour, Thank you for contacting us. We are able to split Junior Suite with Club Access room into twin rooms (2 single beds). The parking cost is $45 per day.

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    Asked about: Deluxe Suite with Club Access • Answered on June 22, 2021
  • Is the club access still open for use?

    Our Club Millésime lounge is open for guests serving breakfast, afternoon tea and evening drinks & canapes

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    Asked about: Junior Suite with King Bed and Club Access • Answered on April 28, 2021
  • Hi, do you have free wifi access?

    Yes, the hotel offer 1GB complimentary WiFi for all guests per day

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    Answered on February 14, 2021
  • Are the King Beds in the Luxury Rooms able to be set up for twin beds and do any of these rooms have a Marina view?

    Bonjour, 2 single beds can be arranged in our Superior Room, Luxury Room, and Luxury Marina View room categories. Thank you very much.

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    Answered on June 1, 2020
  • Can I smoke on the balcony? Thanks

    Sofitel Auckland Viaduct Harbour is a 100% non-smoking property, this includes all public areas, guest rooms & balconies

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    Answered on December 28, 2020
  • Hi there, I was just wondering if there was any possible way to check in earlier from the check in hours listed? Thank you!

    An early arrival request has been added to your reservation, however please note our guaranteed check-in time is from 2pm, and check out is 11am on the day of departure. For any arrival to the hotel prior to 2pm, we will endeavour to have your room ready on arrival, however during periods of high demand this cannot be guaranteed. Should the room not be available for immediate check-in, our Concierge Team will be happy to store your luggage and private showers and changing rooms are available in our Fitness Centre to freshen up.

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    Answered on November 1, 2019
  • Hi there, I would like to book a room 30/4 - 1/5 and would like 3 people to stay for a girls weekend. could we get a room with one bed and pay for the three of us? Please let me know the best option. Thanks

    Bonjour, Thank you for your enquiry with Sofitel Auckland Viaduct Harbour. We can accommodate 3 guests in any of our rooms or suites with 1 king bed or 2 single beds + rollaway, Please contact us directly on H8577@sofitel.com or 09 909 9000

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    Answered on April 7, 2021
  • Is your breakfast a buffet breakfast?

    We are serving a full buffet breakfast on weekends in our La Marée restaurant 6am - 11am During the week we offer a wide range of a la carte options for breakfast.

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    Answered on May 2, 2021
  • Hi there is it ok to have 2 rooms one for us as a couple and the second for our two 16 year old girls? I’m not sure of the hotel’s policy’s? Thankyou

    Interconnecting rooms are available in our Superior Rooms, Luxury Rooms Marina view and Junior Suite categories. Bedding configuration will be a king bed in the first room and two single beds in the second room.

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    Answered on October 14, 2021
  • it is me and 2 kids. assume luxury room with king is fine? Same as 2 adults and 1 child really

    The maximum occupancy for our rooms & suites is 3 people, including children

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    Answered on March 12, 2020
  • Do you have king sized beds

    All rooms & suites offer king size beds

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    Answered on January 12, 2020
  • Is parking provided free of charge?

    A secure indoor valet car park is located beneath the hotel and offers hotel guest 24 hour valet parking service at a rate of NZD$45.00 per vehicle, per night, including 15% Goods and Services Tax (GST). This can be arranged on arrival with our Concierge Team.

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    Answered on March 12, 2020
  • Is there a roll away bed or fold out couch available for my 10 year old son that could be constructed in the seated area? what is the cost for this?

    A complimentary rollaway bed can be placed in a our room for children 11 years & under

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    Asked about: Superior King Room • Answered on May 5, 2021
  • Hi do you have minibars in the room?

    Minibars have been removed from the rooms due to Covid, however we are more than happy to deliver items to the room on request

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    Answered on August 12, 2021
  • How do we pay for parking?

    A secure indoor valet car park is located beneath the hotel and offers guests 24 hour valet parking service at a rate of NZD$45.00 per car, per night, incl. 15% GST. This can be arranged on arrival with our Concierge Team and settled with reception

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    Asked about: LUXURY MARINA VIEW ROOM WITH CLUB ACCESS • Answered on July 29, 2021
  • Hi, do you accommodate very late check out at 8pm (outbound flight is at 12midnight) for an additional half day rate? Thanks!

    Our check out is 11am on the day of departure. A complimentary late departure until 12noon can be arranged. For a departure at 4pm a late departure fee of $200.00 will apply. After this time an full nights accommodation fee will apply.

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    Answered on June 14, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Victoria Park Market
    0.2 miles
  • Sky Tower
    0.4 miles
  • Auckland District Court
    0.4 miles
  • Viaduct Harbor
    0.4 miles
  • SKYCITY Entertainment Group
    0.4 miles
  • NIWA National Institute of Water and Atmospheric Research
    0.4 miles
  • National Maritime Museum
    0.5 miles
  • Aotea Centre
    0.5 miles
  • Queens Wharf
    0.6 miles
  • Aotea Square
    0.6 miles
Restaurants & cafes
  • Restaurant Wynyard Quarter Restaurant Precinct
    0.4 miles
  • Restaurant Viaduct Restaurant Precinct
    0.4 miles
Top attractions
  • Auckland Art Gallery
    0.7 miles
  • Auckland Town Hall
    0.7 miles
  • Auckland Harbour Bridge
    1.2 miles
  • Auckland Domain
    1.4 miles
  • Auckland War Memorial Museum
    1.6 miles
  • Eden Park Stadium
    2.3 miles
  • North Head Historic Reserve
    3.2 miles
  • Kelly Tarlton's Underwater World
    3.3 miles
  • Mount Smart Stadium
    5.9 miles
Natural Beauty
  • Mountain Mt Eden
    3.7 miles
Beaches in the Neighborhood
  • Masefield Beach
    1.1 miles
  • Hamilton Beach Reserve
    1.2 miles
  • Sentinel Beach
    1.2 miles
  • Home Bay Beach
    1.4 miles
  • Cremorne Reserve Beach
    1.5 miles
Closest Airports
  • Auckland Airport
    11.2 miles
How to get to Sofitel Auckland Viaduct Harbour from Auckland Airport
    Car
    Taxi
    Public shuttle
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
1 Restaurant On Site

    La Marée THE RESTAURANT

    Food: French, Seafood

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

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This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Sofitel Auckland Viaduct Harbour

Most popular amenities

Free WiFi
Non-smoking rooms
Spa
very good Fitness Center
24-hour front desk
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
Activities
  • Happy hour Additional charge
  • Cycling Off-site
  • Hiking Off-site Additional charge
  • Canoeing Off-site Additional charge
  • Library
  • Fishing Off-site Additional charge
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Bathroom emergency cord
  • Wheelchair accessible
Health & Wellness Facilities
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage Additional charge
  • Couples' massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
Missing some info?
Awesome!

House rules Sofitel Auckland Viaduct Harbour takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
NZD 100 per child, per night
3+ years
Extra bed by request
NZD 100 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos Diners Club American Express Sofitel Auckland Viaduct Harbour accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a credit card.

Please note valet parking is $45 per vehicle per night and $25 for up to 4 hours. For more information please contact the property using the contact details found on the booking confirmation. Please note that vehicle height restriction is 6.6 feet.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sofitel Auckland Viaduct Harbour of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Sofitel Auckland Viaduct Harbour

  • From the nearest airport, you can get to Sofitel Auckland Viaduct Harbour by:

    • Car 45min
    • Taxi 45min
    • Airport shuttle (public) 1h

  • Sofitel Auckland Viaduct Harbour offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Library
    • Fishing
    • Canoeing
    • Locker rooms
    • Happy hour
    • Beauty services
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Couples' massage
    • Full-body massage
    • Massage chair
    • Fitness

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sofitel Auckland Viaduct Harbour on this page.

  • Room options at Sofitel Auckland Viaduct Harbour include:

    • Double
    • Suite

  • The prices at Sofitel Auckland Viaduct Harbour may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sofitel Auckland Viaduct Harbour is 2,300 feet from the center of Auckland.

  • Sofitel Auckland Viaduct Harbour has 1 restaurant:

    • La Marée THE RESTAURANT

  • Check-in at Sofitel Auckland Viaduct Harbour is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Sofitel Auckland Viaduct Harbour can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • À la carte