Hotel El Refugio
Putuco s/n (Carretera rural a Cabanaconde), Areq 01 Chivay, Peru – Excellent location - show map
Tucked away in the impressive Colca Valley, this rustic-style inn features thermal baths, one of them being covered, the others being opened, all of them, nestled in a majestic landscape with a view of the Colca river and dominants mountains. Rooms are styled with rustic walls in delicate pale olive shades, all of them having a view of the valley and the river. Each room has a small balcony or terrace where you can admire a splendid view. All rooms have modern private bathrooms. A full American breakfast is served in the Restaurant; this one features panoramic windows with views of the valley and serves local specialties. There is also a small central iron-cast fireplace. El Refugio is ideally located 500 metres from Chivay’s bus station.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free parking
- Room service
- Non-smoking rooms
- Restaurant
- Family rooms
- Bar
Property practices
Categories:
See what guests loved the most:
- Eugene
Australia“Amazing setting and hot pools really nice. river is beautiful.” 
Kevin
United Kingdom“Wow a fabulous hotel in an exceptional location. We booked a suite which had 2 levels which could sleep 4 people. The roof top terrace overlooking the river was amazing and great for star gazing. The jacuzzi bath was huge with amazing views. The...”
Stijn
Colombia“The location is really beautiful. Just a few minutes with the car from Chivay. The hotel is a good place to relax. We loved the hot springs and pools. We also enjoyed the food and the staff was really friendly.”
Hotel surroundings
Restaurants1 restaurant on site
- Restaurante #1
- CuisineLocal • International
- Open forBreakfast • Lunch • Dinner
Facilities of Hotel El RefugioGreat facilities! Review score, 8.6
- Free parking
- Room service
- Non-smoking rooms
- Restaurant
- Family rooms
- Bar
- Toilet paper
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Wardrobe or closet
- River view
- Landmark view
- Mountain view
- Outdoor furniture
- Terrace
- Garden
- Socket near the bed
- Table tennis
- Billiards
- Games room
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Luggage storage
- Tour desk
- Board games/puzzles
- Daily housekeeping
- Ironing serviceAdditional charge
- LaundryAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safety deposit box
- Shared lounge/TV area
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Packed lunches
- Family rooms
- Non-smoking rooms
- Room service
- Upper floors accessible by stairs only
- Sun umbrellas
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash
Hotel El Refugio accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption
Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
If foreign guests share a room with Peruvian guests, then the extra tax (IVA) must be paid.
Children up to 7 years old can stay for free with their parents as long as they use existing bedding, no extra bed or breakfast included. Children from 8 to 12 years old can stay with their parents using the existing beds and paying the child rate, which does not include an additional bed, if it includes breakfast. Children 13 years and older are considered adults.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel El Refugio in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
FAQs about Hotel El Refugio
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Hotel El Refugio has 1 restaurant:
- Restaurante #1
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Yes, Hotel El Refugio is popular with guests booking family stays.
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Guests staying at Hotel El Refugio can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- American
- Buffet
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Check-in at Hotel El Refugio is from 13:00, and check-out is until 11:00.
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Room options at Hotel El Refugio include:
- Family
- Twin
- Triple
- Suite
- Single
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The prices at Hotel El Refugio may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Hotel El Refugio offers the following activities / services (charges may apply):
- Billiards
- Games room
- Table tennis
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Hotel El Refugio is 1.7 miles from the centre of Chivay. All distances are measured in straight lines. Actual travel distances may vary.
