Very clean and tidy. The location is perfect, just next to the pier and the center of Madalena. The breakfast was great: a wide variety of products with great quality.

João Portugāle

Very well located, clean and a big room, lovely little balcony with a view to the ocean and Faial island, comfortable bed, coffee machine in the room, good breakfast.

Edita Šveice

I don't understand why so many people are complaining about this hotel. It is as close to the ferry terminal as you can get. , The rooms are clean and tidy. The pool has a nice view on Faial, and is beeing cleaned every morning (and they are probably the only ones having a pool in Pico anyway...) You can walk in less than 5 minutes to all the different tour operators (Diving, Hiking, Whalewatching, Rentalcars....) and restaurants. It is maybe a bit dated, but I felt like they were doing their best at being welcomig. They even organise a mini breakfast buffet from 04 a.m - 7 a.m for people leaving early on hikes or diving tours...! Keep in mind that every Airbnb in the area is more expensive , without offering you room service, breakfast or a pool area. If you come to Pico for its great nature activities, and want an easy hotel, thats your place to go!!

Yann Luksemburga

The hotel is in an ideal location if you plan to arrive or depart by boat, as the ferry terminal with services to Faial and São Jorge is right across the street. We arrived in the early morning from São Jorge and left the next morning for Horta. Other locations like restaurants and car rental locations are also within easy walking distance. We were able to store our luggage after arriving early. The room itself was fine, decently sized with a balcony and a well-functioning air-conditioning. The breakfast was large with many different options, but was a bit hectic overall. There is also a pool, though due to time constraints we were unable to use it.

Kornelis Nīderlande

We had a nice and comfortable room with a little basket of fruits for your welcome. The room had a nice balcony with a view to the harbour and Faial. In a minute you can reach the harbour and the city centre. There is a cleaning service everyday (if you need it). The breakfast buffet is really big and has a lot of offerings (they even had soy milk and milk without lactose; lots of bread, ham, cheese, cereals with different seeds, lots of fruits, many cakes, eggs, beans and so on...). The staff is very polite. We are not used to big hotels and normally stay at smaller/simpler places so we missed nothing at all.

Anna Austrija

Nice hotel with good location. the staff was friendly and helpful 😎

Seppo Vācija

I liked that the rooms where clean and did not smell of damp as the islands have a problem of damp due to the weather and sea. I also liked that the bathroom was well stocked is toiletries and clean.

David Portugāle

Friendly & helpful staff. We had to stay an extra night due to a ferry cancellation & this was no problem. Excellent breakfast.

Jonathan Apvienotā Karaliste

Room was clean and comfortable. Shower was great. Very nice breakfast included with a good variety. Staff were pleasant and helpful. Good central location around the corner from the Madalena town square. Walking distance to several restaurants and the harbour.

Barbara Kanāda

Great location! Comfortable room overall, great AC, good and clean bathroom. Very good breakfast. We arrived in the morning and they had rooms ready so they let us check in earlier and it really made our day after the long trip we have had.

Nadav Izraēla