The comfort of the room. It was a perfect set up: luxury, coffee and free water bottles (no plastic - they recycle). The attention from the staff without being too pushy, they were friendly and respected our space. I loved Grace Bay Beach: the water is clean, transparent and there is no littering - I could not even find a cigarette butt in the sand! You can take a long walk on the beach (extremelly safe) and still find natural beauty - look out for pelicans! The bar offered the best pina coladas!

Vinciane سويسرا

The views are phenomenal - full glass balconies which allow unobstructed views of one of the most spectacular beaches in the world. Staff were friendly, attentive and professional. Property is well maintained and gardens are beautifully groomed. The beach staff are very helpful. Appreciated the cold water, SPF sunscreen and aloe vera stations scattered throughout the grounds for guest use. Complimentary coffee bar in the lobby every morning was a nice touch. Staff standouts- Catiana in reception, Erlie and Theresa at Coralli and Casa Nonna, MJ at the beach and Hyacinth in security leadership.

Sokratis كندا

I loved the location, facility, staff and the amenities.

Tanisha الولايات المتحدة الأمريكية

The Ritz is only a few minutes from the airport on beautiful Grace Bay. There’s a kid friendly pool and an adults only pool. The staff is very attentive and seems to really enjoy waiting on you and even having chair set ups or water or fruit juices for you, almost knowing what you need before you ask for it. The property is modern and very well maintained. It’s definitely what I would consider worthy of the Ritz name. The restaurants are good. There’s sushi, upscale steak house & a pool bar restaurant that serves breakfast and other meals that are good. Having a casino on property was a plus also even tho it’s very small.

Joyce الولايات المتحدة الأمريكية

I loved absolutely everything about this property!

Brittany الولايات المتحدة الأمريكية

La playa es increíble y el hotel tiene una oferta gastronómica y de actividades que son realmente buenas. Absolutamente recomendable para viajar en pareja o en familia. Es algo muy superior a todo lo conocido en el Caribe.

Claudia تشيلي

We had a great time and loved the fact that we could walk to several other restaurants without concern for safety. Really like the lounge singer Tess. Dinner at BLT was really nice, and service was excellent.

Rita الولايات المتحدة الأمريكية

Simply paradise!! The staff and facilities didn't disappoint! From the spacious room to the luxurious pool and beach activities and always gracious staff, my family and I truly felt like royalty here! I will absolutely return again.

Amelia الولايات المتحدة الأمريكية

The location was perfect! walking distance to the downtown shopping area & restaurants.

Alma الولايات المتحدة الأمريكية

new hotel, prime location, beautiful beach, great friendly staff

Cecilia الولايات المتحدة الأمريكية