Please note that the name of the guest on booking confirmation must be the same name as the credit card holder. Guest must present the same credit card used to guarantee the booking when checking in / making payment at the hotel.

The hotel will collect a new payment if guests did not present their credit card upon check-in.

===

Guests are kindly requested by the hotel to specify preferred type of bedding at the time of booking under "Special Requests". Please note that requests are subject to availability.

===

Please note that the hotel cannot accommodate children under the age of 15.

===

Please note that in case of early departure, the hotel reserves the right to charge one night stay as a penalty fee. This does not apply non-refundable reservations and room rates.

The hotel collects a security deposit, also known as an accommodation deposit or incidental guarantee, to secure any deferred payments. This allows guests to enjoy hotel services and products, such as dining at restaurants, using the mini-bar, or booking services like limo or room service, with payment deferred until check-out. If a guest skips the check-out process without settling their bill, the hotel can use the deposit, with the guest's consent, to cover any outstanding charges. This deposit is primarily for provisional approval. If the security deposit is made via credit card pre-authorization, the hold will be automatically released back to the credit card within 21 days (depending on the issuing bank) if no charges are incurred.

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi.

Goste se moli da unaprijed obavijeste smještajni objekt Sunprime Kamala Beach o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije.

U slučaju ranijeg odlaska objekt će vam naplatiti puni iznos boravka.

Polog za slučaj štete u iznosu od 5.000 THB potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen unutar 14 dana od odjave iz objekta. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta.