Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in.

Please note people arriving from the 21 provinces designated red ("maximum control") zones must prove they have received two doses of the Covid-19 vaccine or have a Covid-free certificate following an RT-PCR test, issued within 72 hours of arriving into the property.

Please note Breakfast is not included for children 4-12 years when using an existing bed. The breakfast for children 4-12 years old is an additional charge of THB 300 per person, which is excluded from the room price. Guest will pay at the hotel upon check-in.

" Compulsory New Year Dinner THB 4,000 per person included in room rate on 31 December 2023 "

" Kindly be informed our Sunset Beach Restaurant will be renovated from 5 September - 15 December 2023 (completion date subject to change) from 08.00-17.00 hrs. Every effort will be made to minimize noise and disturbance. Lunch and dinner services will be temporarily relocated to “Sea View 1989 Restaurant ”

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Mangyaring ipagbigay-alam sa SYLVAN Koh Chang nang maaga ang iyong inaasahang oras ng pagdating. Maaari mong gamitin ang Special Request box habang nagbu-book, o makipag-ugnayan mismo sa property gamit ang mga detalyeng makikita sa confirmation mo.

Kailangan ng damage deposit na THB 2,000 sa pagdating. Kukunin ito sa pamamagitan ng cash payment. Makukuha mo ang reimbursement sa check out. Ire-refund nang buo sa cash ang deposit mo, pagkatapos na mag-inspect ng accommodation mo.