Thank you for your message, kindly be informed the earliest free shuttle bus from hotel to Airport is 04:30am. If you would like to arrive at Airport at 4am, we can arrange taxi for you (fee is by meter.)

Thank you for your reply. May we have your reservation information? Thank you for your assistance.

Dear guest, We can offer early check-in but the service may generate some service fee based on the fifty percent of your room fee if the check-in time is after 08:00 a.m. And If the check-in time is before 08:00 a.m. it will be one hundred percent. Thanks for your asking.

Dear sir, Kindly be informed that We can add the airport view request in your reservation but subject to availability on 10/10-10/11 and we are non-smoking hotel. Thanks for your inquiry.

Thank you for your reply. It is able to keep your luggage at front desk at first and enjoy the meal at first.

Thanks for asking. Our Square restaurant buffet including breakfast lunch, and dinner.

Thank you for your message, kindly be informed hotel offer 24 room service.

Thank you for your reply. May we have your reservation information to confirm? Thank you.

Sure, we provide free parking space for guest during their stay time.

Greetings from Novotel Taipei, Staying from 9pm-6am will be count as 1 night, amount will depends on which date you are staying due to float rate. The first airport metro will depart from the airport hotel station (A14a) at 6a.m.

Dear guest, Greetings from Novotel Taipei, We can offer Late Check-In but we will need your reservation number to add a note in it. Our regular check-out time is 12:00 at noon. However if the check-out time is before 18:00 p.m. will generate 50% of your room fee as service fee. Thanks for asking.

Thank you for your reply. May we reconfirm that you have a reservation number? We are able to help you confirm further informaton.

Our check-in time is 04:00 p.m.

Thank you for your reply. If you reserved a room to charge the bill on site, we need your assistance to fill an authorization document.

Thank you for your reply. The following is our day use policy for your information and the price are including 10% service charge and 5 % tax: *8 hours minimally limited between 8am to 10pm *TWD 347 would be charged per extra hour The day use room rate is TWD 3,465 and we need your assistance to contact hotel to reserve day use room.

Our swimming pool opening time is 06:30 AM to 22:30 PM.

Dear Guest, Thank you for your inquiry, and kindly be informed our airport free shuttle bus runs every 30 minutes from 04:30am till 01:30am and departure information from each terminal as: Terminal 1: arrival hall B1 floor, bus station area, stand number 1, departure in every hour’s 15 & 45 minutes (earliest starting at 06:15am, last run leaving at 01:45am) Terminal 2: arrival hall floor, bus station area, stand number 7, departure in every hour’s 20 & 50 minutes (earliest starting at 06:20am, last run leaving at 01:50am) Also, kindly be informed the seat availability is based on first come, first serve basis, therefore, we are not able to pre-reserve seat in advance, thank you for your understanding.

Dear Guest , Greetings from Novotel Taipei Taoyuan International Airport Kindly informed that we are not transit hotel. Thank you .

Yes, if you book one full night but just only stay day room, then we could arrange your room to stay from 8am to 10pm same day. Please provide us your booking name or booking number then we could arrange your room in advance Thank you

Thanks for asking. Kindly be informed our regular check-out time is 12:00 on the departure date. Late check-out may generate additional service fee. According to our policy, late check-out time from 12:00 to 18:00 will be charged 50% of the room fee. After 18:00 will be 100%.