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The Cloud Hotel is situated just a 3-minute walk from Zhubei Train Station. It features free Wi-Fi access and complimentary private parking. Some of its rooms come with a massage chair and a spa bath. The modern air-conditioned rooms feature a flat-screen TV with cable channels, an electric kettle and free bottled water. The en suite bathroom comes with shower and free toiletries. Self-service laundry facilities are available. Guests can head to the 24-hour front desk for assistance with luggage storage, laundry and bicycle rental services. The hotel is a 10-minute drive from Hsinchu High Speed Rail Station and a 15-minute drive from the Nan Liao Fishery Wharf and the Hsinchu Industrial Park. Leofoo Village Theme Park is a 30-minute drive away, while the Taoyuan Airport is a 40-minute drive away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
2 large double beds
4 single beds
and
2 extra-large double beds
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Guest reviews

Categories:

Staff
8.5
Facilities
8.3
Cleanliness
8.4
Comfort
8.5
Value for money
8.2
Location
8.7
Free WiFi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • 瑛秀
    Taiwan Taiwan
    附近有7-11 、全家 很方便 接待人員非常親切 對面有一大片停車場 飯店有特約可免費 提供點心到晚上11點 早餐也不錯 除了床太軟以外 給十分讚
  • 雍璇
    Taiwan Taiwan
    飯店的裝潢設計很用心 撞色跟材質及線條的衝突感,巧妙的維持了平衡 早餐非常的美味多樣 餐廳的氣氛非常的好 晚上入住時,餐廳區也有咖啡餅乾可以吃 三五好友想聊天在這場地非常合適 櫃檯的人員服務也是非常好 氣味或是環境都非常超值 感覺入住後一整天都會有好的事發生 推薦給大家!
  • Tingyin
    Taiwan Taiwan
    看網路評價有些表示老飯店改建,房間有菸味等問題,有點擔心。 實際入住還滿乾淨的,房間也很大,離竹北火車站超近,飯店旁有全家跟美廉社,補充生活用品很方便,依附近飯店價格來說算cp值超高。推推。

Hotel surroundings

Facilities of The Cloud Hotel
Great facilities! Review score, 8.3

Most popular facilities
  • Free parking
  • Airport shuttle
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • Free WiFi
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Walking tours
Living Area
  • Sofa
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not possible).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproofing
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Japanese
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
The Cloud Hotel takes special requests - add in the next step!

Check-in
From 17:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

Please inform The Young Hotel before 17:00 (local time) if you are arriving after 18:00. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Cloud Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: 新竹縣旅館 007號

FAQs about The Cloud Hotel

  • The Cloud Hotel is 650 yards from the centre of Zhubei. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Cloud Hotel is from 17:00, and check-out is until 11:00.

  • The prices at The Cloud Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, The Cloud Hotel is popular with guests booking family stays.

  • Room options at The Cloud Hotel include:

    • Double
    • Twin
    • Quadruple
    • Family
    • Single

  • Guests staying at The Cloud Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet

  • The Cloud Hotel offers the following activities / services (charges may apply):

    • Walking tours