Name: The Ritz-Carlton, New Orleans
Address: 921 Canal Street, New Orleans, LA 70112, United States of America, 921 Canal Street, Louisiana, LA 70112, USA
Price range: Prices for upcoming dates start at $289 per night (We Price Match)
Rating: 8.9

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (171)

Hotel The Ritz-Carlton, New Orleans

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

921 Canal Street, New Orleans, LA 70112, United States of America –

*8.3* Bourbon Street: only 6 minutes away! (1,500 feet by foot)

Lock in a great price for The Ritz-Carlton, New Orleans – rated 8.9 by recent guests!

to get started.

Friendly staff. Very clean! The room was amazing! I've been to plenty Ritz Carlton. But this one is the best! I will be coming back soon!

Ebony, United States of America

The staff was nice and the Christmas decoration was AMAZING and outstanding, but yes of course it’s Ritz Carlton :)

An, United States of America

Expectations were high for the Ritz - but a few things were off. Chipped saucers for the coffee service, Wifi was $12.95/day. Expected a little more polish.

Kristin-owens, United States of America

Jackie went far and beyond to make us feel special. Very memorable moment and times

Andrew, United States of America

Beautiful Hotel. really nice staff. Great location.

Robert, United States of America

The staff was nice, the room was clean, beautiful and comfortable.

Victoria, United States of America

Service was excellent Rooms were fabulous Location was outstanding Food delicious

Cynthia, United States of America

Knew you were the RITZ-CARLTON-and knew I would receive a top notch experience. I was not disappointed. One thing I must say, you're staff were all so polite and helpful, and I mean all the staff I encountered. so thank you for a great experience....

Diana, United States of America

The bed was flush and comfortable. Staff was friendly Location was perfect 1st class service

Cheetah, United States of America

Room was a great size, bathroom was very nice. The bar was great. They make a great basil gimlet. Can’t wait to return.

Jennifer, United States of America

Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property

9.3

Staff
Very comfy beds
Very comfy beds
Very comfy beds

What guests loved the most:
“Friendly staff. Very clean! The room was amazing! I've been to plenty Ritz Carlton. But this one is the best! I will be coming back soon!”

Ebony United States of America
“The staff was nice and the Christmas decoration was AMAZING and outstanding, but yes of course it’s Ritz Carlton :)”

An United States of America
“Expectations were high for the Ritz - but a few things were off. Chipped saucers for the coffee service, Wifi was $12.95/day. Expected a little more polish.”

Kristin-owens United States of America
“Jackie went far and beyond to make us feel special. Very memorable moment and times”

Andrew United States of America
“Beautiful Hotel. really nice staff. Great location.”

Robert United States of America
“The staff was nice, the room was clean, beautiful and comfortable.”

Victoria United States of America
“Service was excellent Rooms were fabulous Location was outstanding Food delicious”

Cynthia United States of America
“Knew you were the RITZ-CARLTON-and knew I would receive a top notch experience. I was not disappointed. ”

Diana United States of America
“The bed was flush and comfortable. Staff was friendly Location was perfect 1st class service”

Cheetah United States of America
“Room was a great size, bathroom was very nice. The bar was great. They make a great basil gimlet. Can’t wait to return.”

Jennifer United States of America

Get the celebrity treatment with world-class service at The Ritz-Carlton, New Orleans

One of our top picks in New Orleans.Located at the edge of the French Quarter, this hotel features onsite dining options and a destination spa offering more than 100 treatments. Bourbon Street is 1,650 feet away from the property,

Rooms at the Ritz-Carlton New Orleans include a fully-stocked mini-bar and an iPod docking station. Plush bathrobes, slippers and designer toiletries are provided in the private bathroom. Cable TV and a spacious work desk are also available.

Located on site, the 25,000-square-foot spa and fitness center offers a full range of therapies and treatments. Guests at the New Orleans Ritz-Carlton can also enjoy 24-hour room service, a complimentary overnight shoeshine service, and overnight laundry service.

M bistro serves upscale Cajun and Caribbean cuisine for breakfast, lunch, and dinner. The Davenport Lounge offers afternoon tea and evening cocktails. Live jazz is played in the Lounge on Wednesday, Thursday, Friday, and Saturday evenings.

The historic mansions of the Garden District are just 10 minutes’ drive from this hotel. The Shops at Canal Place and the Aquarium of the Americas are both less than 0.6 mi away.

This is our guests' favorite part of New Orleans, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

We speak your language!

The Ritz-Carlton, New Orleans has been welcoming Booking.com guests since Jun 15, 2012

Hotel Chain: The Ritz-Carlton Company, L.L.C

Missing some information?

Brilliant!

Most Popular Facilities

Parking

Swimming pool

Pet friendly

Non-smoking rooms

WiFi

Bar

Good for couples – they rated the facilities 8.8 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests love...

“food excellent”
8 related reviews

“friendly staff”
7 related reviews

“club level”
3 related reviews

Located in the best-rated area in New Orleans, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Private parking available

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at The Ritz-Carlton, New Orleans?

Check-in Date

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Rooms

Adults

Children

The Ritz-Carlton, New Orleans was booked 2 times in the last 12 hours.

5 reasons to choose The Ritz-Carlton, New Orleans

Why book with us?

Manage your bookings online

They speak 6 languages

Booking is safe

One of our top picks in New Orleans

An Inside Look at The Ritz-Carlton, New Orleans

Discover The Ritz-Carlton, New Orleans – setting the bar for luxury hotels. Located in the French Quarter, this New Orleans hotel features Southern ambience, luxurious suites and a stunning spa.

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Louisiana Maritime Museum
0.1 miles
Old Absinthe House
0.2 miles
New Orleans Jazz Museum
0.2 miles
Confederate Memorial Hall
0.2 miles
Tulane Medical Center
0.3 miles
Bourbon Street
0.3 miles
St Louis Cemetery No 1
0.3 miles
Louisiana Wildlife Museum
0.3 miles
Pat O'Briens
0.4 miles
Shops at Jax Brewery Shopping Center
0.4 miles

Restaurants & Markets

Acme Oyster House Restaurant
0.2 miles
Cafe Du Monde Cafe/Bar
0.8 miles
The Ruby Slipper Cafe Restaurant
0.1 miles

Closest Airports

Louis Armstrong New Orleans International Airport
11.3 miles

What Travelers Love About This Location

“Wonderful location, beautiful rooms, and amazing staff!”

Stephanie

Hong Kong

9.5

“Service was excellent Rooms were fabulous Location was outstanding Food delicious”

Cynthia

United States of America

“The bed was flush and comfortable. Staff was friendly Location was perfect 1st class service”

Cheetah

United States of America

9.5

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

M Bistro

Food: Cajun/Creole

House Rules The Ritz-Carlton, New Orleans takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 18 years stay free of charge when using existing beds.

Free! Any additional older children or adults stay free of charge when using existing beds.

Free! One child under 4 years stays free of charge in a crib.

Extra beds are not available.

The maximum number of cribs in a room is 1.

There is no capacity for extra beds in the room.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

The Ritz-Carlton, New Orleans accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“Expectations were high for the Ritz - but a few things were off. Chipped saucers for the coffee service, Wifi was $12.95/day. Expected a little more polish.”

Kristin-owens

“Knew you were the RITZ-CARLTON-and knew I would receive a top notch experience. I was not disappointed. One thing I must say, you're staff were all so polite and helpful, and I mean all the staff I encountered. so thank you for a great experience....”

Diana

See all guest reviews for The Ritz-Carlton, New Orleans

Newest Reviews for The Ritz-Carlton, New Orleans

Reviewed: January 9, 2019

Charlotte
United States of America
9.6

Exceptional
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Nice hotel and great food

Stayed in January 2019
Reviewed: January 3, 2019

Ebony Ramirez
United States of America
Age group: 18 – 24
9.6

Exceptional
- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Its the best Ritz Carlton I've went to!
Friendly staff. Very clean! The room was amazing! I've been to plenty Ritz Carlton. But this one is the best! I will be coming back soon!

Stayed in December 2018
Reviewed: December 28, 2018

An, Andy
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff was nice and the Christmas decoration was AMAZING and outstanding, but yes of course it’s Ritz Carlton :)

Stayed in December 2018
Reviewed: December 25, 2018

Kristin-Owens
United States of America

4 helpful votes
9.2

“Nice but with a few misses”
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
free wifi. parking was expensive at $46/day.
Expectations were high for the Ritz - but a few things were off. Chipped saucers for the coffee service, Wifi was $12.95/day. Expected a little more polish.

Stayed in December 2018
Reviewed: December 15, 2018

ABDUL Aziz Mohamed.
United Arab Emirates

2 helpful votes
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
Everything was in order
Style and location

Stayed in December 2018
Reviewed: November 25, 2018

Anonymous
United States of America
9.6

“Beautiful hotel, friendly staff, don’t eat there. Horrible service and worse coffee.”
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The staff was friendly, hotel clean and beautiful . This was our third stay over the past few years. Our only complaints are with the bar and restaurant service. We sat at a table in the bar our first night and waited 35 minutes as waiters and waitresses walked by constantly and never acknowledged us. I had to get up and go to the stand where there was 5 waiters and say could someone please take our order. They finally came, gave us water, took the food order. Someone else brought it out and then we didn’t see anyone else again. Had to go up to the bar again and ask if someone would clear our plates and bring s dessert menu and coffee. Someone eventually showed up. The next night, we decided on more punishment and ate in the dining room. We ordered a wedge salad that came with the lettuce and three halves of cherry tomatoes. We were told it included bacon, which wasn’t on the salad and asked for dressing on the side which was already in the salad. The irritated waiter took the salad back and brought the same salads back with bacon. We had to ask for dressing and bread and the salt shaker was empty so had to ask for a new one. Which never came so we took one off the next table. Our entree which we had ordered the night before in the bar did not taste the same at all. Instead of garlic sauce it was a very lemony sauce. The third day for breakfast we couldn’t get in two popular restaurants in the area for brunch so came back to the hotel for breakfast. Friendly waiter, I ordered the buffet and my husband just wanted a toasted bagel with salmon and the accompaniments. I took my time getting my food from the buffet and had eggs cooked etc. my husbands order took 20 minutes and it came without the toasted bagel which was the main part of the dish. The waiter said he’d take care of it. I finished my breakfast and had to go up and toast a bagel for my husband as it had been 20 minutes and the bagel never came. I know it’s Marriott now but with room rates

Stayed in November 2018
Reviewed: November 6, 2018

Andrew
United States of America
9.2

Awesome
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Jackie went far and beyond to make us feel special. Very memorable moment and times

Stayed in November 2018
Reviewed: November 5, 2018

Stan
United States of America
9.6

Exceptional
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Water in shower was not hot

Stayed in November 2018
Reviewed: November 2, 2018

Robert
United States of America
Age group: 55 – 64
8.0

“Great place but I thought the rooms would be bigger.”
- • Leisure trip
- • Group of friends
- • Deluxe King Room
- • Stayed 3 nights
It's the Ritz, I thought the rooms would be bigger. The shower was very nice, but they put a cheap hand held shower head on with low pressure.
Beautiful Hotel. really nice staff. Great location.

Stayed in November 2018
Reviewed: September 5, 2018

Victoria
United States of America
10

“My overall stay here was excellent.”
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff was nice, the room was clean, beautiful and comfortable.

Stayed in September 2018
Reviewed: September 4, 2018

Anonymous
Canada
7.1

Good
- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Location and current activities on Canal street
Concierge service is excellent ! Rooms are very comfortable and clean . Value is very good

Stayed in September 2018
Reviewed: August 31, 2018

Mitchell
United States of America
Age group: 45 – 54
8.8

“Wonderful staff but property needs updating to be a true 5 star”
- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Poor air conditioning which is vital in August. Maintenance tried to fix it but still worked poorly.

Stayed in August 2018
Reviewed: August 31, 2018

Stephanie
Hong Kong
9.6

“Beautiful rooms and the friendliest staff!”
- • Leisure trip
- • Family with young children
- • Club King Room
- • Stayed 7 nights
Wonderful location, beautiful rooms, and amazing staff!

Stayed in August 2018
Reviewed: August 31, 2018

Teresa
United States of America
7.1

“Due to temperature of room and careless valet this experience was not the best.”
- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
Coffee machine did not work. Valet wrecked my truck. Have not been notified of valet charge being taken off bill! Really? Room air conditioning not sufficient for area. I feel very disappointed with this visit.
Bed was nice.

Stayed in August 2018
Reviewed: July 12, 2018

Christi
United States of America
10

“Outstanding”
- • Leisure trip
- • Group of friends
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
We have no complaints
Great hotel accommodations

Stayed in July 2018

Sleeps	Room Type
	Club King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This king room features free WiFi, a separate sitting area, and access to the Club Lounge. The lounge offers complimentary breakfast, light snacks, hors d' oeuvres, cocktails and sweets at select times throughout the day. A dedicated concierge staff is also available. Room Facilities: • Tea/Coffee maker • Minibar • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • View • Wake-up service • Alarm clock • iPod dock • Wardrobe or closet • Game console • Towels • Linens • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Decorated in rich colors, this room features an iPod docking station. A luxurious bathrobe and a work desk are included. Room Facilities: • Tea/Coffee maker • Minibar • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • View • Wake-up service • Alarm clock • iPod dock • Wardrobe or closet • Game console • Towels • Linens • Fold-up bed • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Double Room 2 full beds	Show prices
Start of dialog content 댴 Private bathroom This double room features a minibar, bathrobe and sitting area. Room Facilities: • Tea/Coffee maker • Minibar • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • View • Wake-up service • Alarm clock • iPod dock • Wardrobe or closet • Game console • Towels • Linens • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Executive King Suite 1 king bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom This suite has a minibar, iPod dock and air conditioning. Room Facilities: • Tea/Coffee maker • Minibar • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Sofa • View • Wake-up service • Alarm clock • iPod dock • Wardrobe or closet • Game console • Towels • Linens • Fold-up bed • Toilet paper • Sofa bed Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This double room has a minibar, air-conditioning, and an iPod dock. Room Facilities: • Tea/Coffee maker • Minibar • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • View • Wake-up service • Alarm clock • iPod dock • Wardrobe or closet • Game console • Towels • Linens • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel The Ritz-Carlton, New Orleans

The Ritz-Carlton, New Orleans This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Get the celebrity treatment with world-class service at The Ritz-Carlton, New Orleans

Most Popular Facilities

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5 reasons to choose The Ritz-Carlton, New Orleans

Why book with us?

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

M Bistro

See availability Facilities of The Ritz-Carlton, New Orleans Great facilities! Review score, 8.8

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The Ritz-Carlton, New Orleans

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of The Ritz-Carlton, New Orleans Great facilities! Review score, 8.8

House Rules The Ritz-Carlton, New Orleans takes special requests – add in the next step!