This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking available


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
2 twin beds
and
1 king bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
9.2
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Amber
    United States of America United States of America
    Great location, amazing view of New Orleans on rooftop!
  • Jamie
    United States of America United States of America
    Classic old school vibes. Great location and rooftop bar with views!
  • Grant
    United States of America United States of America
    The staff was amazing and Vera went above and beyond!

Hotel area info

Restaurants
2 Restaurants On Site

  • Jack Rose
    • Cuisine
      Cajun/Creole
    • Open for
      Brunch • Dinner
    • Ambience
      Traditional
  • Silver Whistle Cafe
    • Open for
      Breakfast
    • Ambience
      Family-friendly

Amenities of Pontchartrain Hotel St. Charles Avenue
Great facilities! Review score, 8.6

Most popular amenities
  • Private Parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Daily housekeeping
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Sun deck
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Live music/Performance
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs $44 per day.
  • Valet parking
  • Street parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
Languages Spoken
  • English
  • Spanish

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Pontchartrain Hotel St. Charles Avenue takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover American Express Pontchartrain Hotel St. Charles Avenue accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests must be 21 years of age or older to make reservation.

If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pontchartrain Hotel St. Charles Avenue of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Pontchartrain Hotel St. Charles Avenue

  • Pontchartrain Hotel St. Charles Avenue offers the following activities/services (charges may apply):

    • Live music/Performance
    • Fitness

  • Room options at Pontchartrain Hotel St. Charles Avenue include:

    • Double
    • Suite

  • Pontchartrain Hotel St. Charles Avenue has 2 restaurants:

    • Silver Whistle Cafe
    • Jack Rose

  • Check-in at Pontchartrain Hotel St. Charles Avenue is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Pontchartrain Hotel St. Charles Avenue may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Pontchartrain Hotel St. Charles Avenue is 1.2 miles from the center of New Orleans. All distances are measured in straight lines. Actual travel distances may vary.