Cruise itinerary and schedules are subject to change, dependent upon the weather and operating conditions. Unused services are not subject to a refund. In case of bad weather on the departure date, the cruise will be cancelled by Halong Bay Local Port Authority. Excursion boat will be used during the 2nd day for deeper exploration of the bay. Cabin allocation aboard remains unchanged. It will be surcharged for transportation service ( shuttle bus round trip Hanoi – Halong - Hanoi ). Please contact the cruise office directly for more details about transportation time and pick-up point. Guests are expected to contact the property at least 3 days prior to arrival. Guests should advise any special food preferences, allergies or dietary requirements at least 01 week prior to arrival date. For overnight registration on the bay, all guests must provide the following information 3 days before arrival date: full name, passport number, nationality, date of birth, Vietnam visa expiry date ( if applicable ).

Our private pier is located at N22, Port 2, Tuan Chau Island, Ha Long City, Quang Ninh Province. Boarding time is between 11:30AM to 11.55AM. Guests are supposed to arrive at the pier no later than 12:00PM. In case of late arrival (after 12:05PM), a surcharge is applied for Tender pick up. For late arrival after 13.30PM, we cannot arrange transfer boat for you anymore.

Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados.

Por favor, informe Indochina Sails Ha Long Bay Powered by ASTON com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva.