Name: InterContinental Hanoi Westlake
Address: 1A Nghi Tam Street, Tay Ho, Hanoi, Vietnam, 1A Nghi Tam Street, Ha Noi Municipality, Vietnam
Price range: Prices for upcoming dates start at £88 per night (We Price Match)
Rating: 8.7

Info & prices
Facilities
House rules
Guest reviews (775)

Hotel InterContinental Hanoi Westlake

This is a Preferred Partner property. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This property may pay Booking.com a bit more to be in this Programme. Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.

This neighbourhood is a great choice for travellers interested in history, sightseeing and culture – Check location 1A Nghi Tam Street, Tay Ho, Hanoi, Vietnam – This neighbourhood is a great choice for travellers interested in history, sightseeing and culture – Check location

Lock in a great price for InterContinental Hanoi Westlake - rated 8.7 by recent guests.

to get started.

everything's perfect besides the mosquitoes 😅

Uc, Taiwan

breakfast spread was good, and when I commented, on feedback form, about the temperature of coffee, I got immediately attention from restaurant staff. in fact, I was asked for feedback on food temperature for the next couple of days during breakfast time.

Paul, Thailand

there was a good spread of buffet breakfast and the taste was above average. food from the other restaurants were good. overall ambience of the hotel and decorations were tastefully done. the view of the lake was spectacular. Staff were friendly and had very good command in english. makes communication so easy.

Adrian, Malaysia

Very good breakfast and very good Italian restaurant. Friendly people!

Christian, Germany

They offer a suite vs 3 rooms booked and it handled us as a family group, great. The suite was a very nice residence with views of the lake. The breakfast buffet was more of a feast! Exceptional care by Mr. Nguyen Phuc Hung

Ricardo, USA

Feel like a resort in the city, clean and nice room over the water

Thanh, Vietnam

Breakfast was great and location was very quiet away from the traffic noise. Close to shops and restaurants. Staff were very helpful.

Karen, Australia

Nice place to stay in Hanoi. If you travel for the first time in South East Asia, you'll be amazed by the number of motorbikes in the city. That being said, The Intercontinental is calm and quiet heaven apart from the city but clos enough to enjoy it. Regarding the hotel and the facilities, we had a great experience. Staff is helpful - a special thanks to the concierge for her advices to visit the city - and take your remark into account to enhance the global experience. Breakfast is great, the Vietnamese restaurant of the hotel is great

Frederic, France

THey are very accommodating. Even though their checkin time was 3p.m but they let me in at 12:30 without charge. Awesome!!!

Thao, Vietnam

Very calm and quiet location in a elsewhere very noisy city was a big plus. Big and nice room and bathroom. Yoga class with a really good Hatha teacher was excellent.

Geir-olav, Norway

8.9

Staff
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Great check-in experience
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Family-friendly atmosphere
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Great breakfast
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Family-friendly atmosphere
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Family-friendly atmosphere
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Very comfy beds
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Very comfy beds
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Very comfy beds
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Very comfy beds
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Room sizes
Highly rated for:
Very comfy beds
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Room sizes
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Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms

What guests loved the most:
“everything's perfect besides the mosquitoes 😅”

Uc Taiwan
“breakfast spread was good, and when I commented, on feedback form, about the temperature of coffee, I got immediately attention from restaurant staff. ”

Paul Thailand
“there was a good spread of buffet breakfast and the taste was above average. food from the other restaurants were good. overall ambience of the hotel and decorations were tastefully done. ”

Adrian Malaysia
“Very good breakfast and very good Italian restaurant. Friendly people!”

Christian Germany
“They offer a suite vs 3 rooms booked and it handled us as a family group, great. The suite was a very nice residence with views of the lake. The breakfast buffet was more of a feast! ”

Ricardo USA
“Feel like a resort in the city, clean and nice room over the water”

Thanh Vietnam
“Breakfast was great and location was very quiet away from the traffic noise. Close to shops and restaurants. Staff were very helpful.”

Karen Australia
“Nice place to stay in Hanoi. If you travel for the first time in South East Asia, you'll be amazed by the number of motorbikes in the city. ”

Frederic France
“THey are very accommodating. Even though their checkin time was 3p.m but they let me in at 12:30 without charge. Awesome!!!”

Thao Vietnam
“Very calm and quiet location in a elsewhere very noisy city was a big plus. Big and nice room and bathroom. Yoga class with a really good Hatha teacher was excellent.”

Geir-olav Norway

Get the celebrity treatment with world-class service at InterContinental Hanoi Westlake

One of our top picks in Hanoi.The luxurious InterContinental sits on the peaceful waters of Hanoi's Westlake, next to the 800-year-old Kim Lien (Golden Lotus) Pagoda. Spacious air-conditioned rooms feature contemporary Vietnamese decor and flat-screen TVs. Free Wi-Fi is available in public areas.

InterContinental Hanoi Westlake is about 13.7 miles from Noibai International Airport. Attractions like Thang Long Water Puppet Theatre and Vietnam Fine Arts Museum are within 2.9 miles from the hotel.

Fitted with wooden floors, the stylish rooms enjoy a minibar and private balconies overlooking the hotel's pool, Westlake or Hanoi City. The large en suite bathrooms come with walk-in rainshowers and bathtubs.

The hotel's Health Club features a well-equipped fitness centre, as well as yoga and Pilates classes. Guests may enjoy relaxing massage services, or arrange day trips at the tour desk.

The 3 on-site restaurants serve a daily breakfast, Vietnamese cuisine and Italian dishes. Drinks and wine can be enjoyed at Sunset Bar or Diplomat Lounge. Freshly homemade bread, cookies and pastries, as well as abundant selection of coffee and tea can be found at Le Gourmet.

Tay Ho is a great choice for travellers interested in history, sightseeing and culture.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

We speak your language!

InterContinental Hanoi Westlake has been welcoming Booking.com guests since 8 Dec 2009.
Hotel chain/brand: InterContinental Hotels & Resorts

Missing some information?

Brilliant!

Most popular facilities

Free WiFi

Swimming pool

Airport shuttle

Outdoor pool

Family rooms

Bar

Good for couples - they rate the facilities 8.9 for two-person stays.

ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

Guests love...

“breakfast buffet”
23 related reviews

“lake view”
18 related reviews

“helpful staff”
16 related reviews

Top location: Highly rated by recent guests (8.3)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available at the hotel

Checkin day

Checkin month

Checkout day

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Availability

When would you like to stay at InterContinental Hanoi Westlake?

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Rooms

Adults

Children

Sleeps	Room type
+ Max adults: 2 Max children: 1 (up to years of age)	Overwater Pavilion Room 2 single beds or 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Located on a pavilion island, this modern room features a flat-screen cable TV, work desk and private balcony. The large bathroom comes with a soaking bathtub and separate walk-in rain shower. Room facilities: • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Coffee machine • City view • Towels • Linen • Outdoor furniture • Outdoor dining area • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Twin Bed Superior Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Located in main building, this modern room features a flat-screen cable TV, work desk and a private balcony. The large bathroom comes with a soaking bathtub and separate walk-in rain shower. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Coffee machine • City view • Towels • Linen • Outdoor furniture • Outdoor dining area • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	King Bed Overwater Panoramic View Room 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Located on a pavilion island, this modern room features a flat-screen cable TV, work desk and a private balcony with views of Westlake - the largest lake in the city. The large bathroom comes with a soaking bathtub and separate walk-in rain shower. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Lake view • Coffee machine • Towels • Linen • Outdoor furniture • Outdoor dining area • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Club InterContinental Room 1 extra-large double bed or 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Located in the main building, this modern room features a flat-screen cable TV, work desk and a private balcony. The large bathroom comes with a soaking bathtub and separate walk-in rain shower. Guests are entitled free access to the Club Lounge and enjoy its benefits: - Welcome drink - Afternoon tea - Evening cocktails and canapé - All day free flow of coffee, tea and juice - Guaranteed late check-out until 16:00 Please note that bedding type preference cannot be guaranteed. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Coffee machine • City view • Towels • Linen • Outdoor furniture • Outdoor dining area • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Twin Bed Deluxe Panoramic View Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Located in the main building, this modern room features a flat-screen cable TV, work desk and a private balcony with views of Westlake - the largest lake in the city. The large bathroom comes with a soaking bathtub and separate walk-in rain shower. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Lake view • Coffee machine • Towels • Linen • Outdoor furniture • Outdoor dining area • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Twin Bed Overwater Panoramic View Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Located on a pavilion island, this modern room features a flat-screen cable TV, work desk and a private balcony with views of Westlake - the largest lake in the city. The large bathroom comes with a soaking bathtub and separate walk-in rain shower. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Lake view • Coffee machine • Towels • Linen • Outdoor furniture • Outdoor dining area • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Twin Bed Overwater Pavilion Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Located on a pavilion island, this modern room features a flat-screen cable TV, work desk and private balcony. The large bathroom comes with a soaking bathtub and separate walk-in rain shower. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Coffee machine • City view • Towels • Linen • Outdoor furniture • Outdoor dining area • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Room 1 extra-large double bed or 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Located in the main building, this modern room features a flat-screen cable TV, work desk and private balcony. The large bathroom comes with a soaking bathtub and separate walk-in rain shower. Bed type will be assigned at check-in based on availability. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Coffee machine • City view • Towels • Linen • Outdoor furniture • Outdoor dining area • Entire unit located on ground floor • Entire unit wheelchair accessible • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Lotus King Suite 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Spacious suite features a master bedroom, living room with sofa, work desk and private balconies. Room offers Club Lounge access with following benefits attached: - Welcome drink - Afternoon tea - Evening cocktails and canapé - All day free flow of coffee, tea and juice - Guaranteed late check-out until 16:00 Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Sofa • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Coffee machine • City view • Towels • Linen • Outdoor furniture • Outdoor dining area • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Grand King Suite - Westlake 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This generously-sized suite features view of the West Lake, a lounge area and private balcony. Room offers Club Lounge access with following benefits attached: - Welcome drink - Afternoon tea - Evening cocktails and canapé - All day free flow of coffee, tea and juice - Guaranteed late check-out until 16:00 Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Balcony • Trouser Press • Bathrobe • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Extra Long Beds (> 2 metres) • Heating • Slippers • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Sofa • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels/Sheets (extra fee) • Tumble dryer • Wardrobe or closet • Lake view • Coffee machine • Towels • Linen • Outdoor furniture • Outdoor dining area • Toilet paper Parking: Free! Free public parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content

17 properties in Hanoi like InterContinental Hanoi Westlake were booked in the last 12 hours on our site

5 reasons to choose InterContinental Hanoi Westlake

Why book with us

Manage your bookings online

The staff speak English

Booking is safe

One of our top picks in Hanoi

An inside look at InterContinental Hanoi Westlake

Dear guests, Thank you for your interested in our hotel. If you need any further information not only this hotel but also the city/ country or if you have any questions, please feel free to contact us. Looking forward to welcoming you to our hotel soon Regards, Reservation team

Hotel surroundings – This neighbourhood is a great choice for travellers interested in history, sightseeing and culture – Check location Guests loved walking around the neighbourhood!

Closest landmarks

West Lake
0.7 miles
Phu Tay Ho
0.8 miles
Tran Quoc Pagoda
0.8 miles
Truc Bach Lake
1 miles
Quan Thanh Temple
1.1 miles
Hanoi Botanical Garden
1.3 miles
Cua Bac Church
1.4 miles
Presidential Palace
1.4 miles
West Lake Water Park
1.5 miles
National Assembly Building
1.5 miles

Restaurants and markets

Quang Ba Night Flower Market Market
1.9 miles
Dong Xuan Market Market
1.9 miles

Natural beauty

Hoan Kiem Lake Lake
3.1 miles

Closest airports

Noi Bai International Airport
10.9 miles
Cat Bi International Airport
59.8 miles

What travellers love about this location

“Very calm and quiet location in a elsewhere very noisy city was a big plus. Big and nice room and bathroom. Yoga class with a really good Hatha teacher was exce...”

Geir-olav

Norway

8.7

“Hotel is one of the best hotels in Hanoi. It’s location right by the Westlake, far enough from the buzzing old town, and close enough to go there by taxi within...”

Franz

Germany

“location is not near to city centre but view of the lake and city behind that is amazing”

Manouchehr

Iran

9.1

Are you missing any information about this area?

Brilliant!

3 restaurants on site

Cafe du lac

Cuisine: Vietnamese, Asian, International

Menu: Buffet & à la carte
Saigon Restaurant

Cuisine: Vietnamese

Menu: À la carte
Milan Restaurant

Cuisine: Italian

Menu: À la carte

House rules InterContinental Hanoi Westlake takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

Free! All children under 12 years stay free of charge for extra beds.

All further older children or adults are charged VND 1049661.47 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

InterContinental Hanoi Westlake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

“breakfast spread was good, and when I commented, on feedback form, about the temperature of coffee, I got immediately attention from restaurant staff. in fact, I was asked for feedback on food temperature for the next couple of days during breakfast time.”

Paul

Thailand

“there was a good spread of buffet breakfast and the taste was above average. food from the other restaurants were good. overall ambience of the hotel and decorations were tastefully done. the view of the lake was spectacular. Staff were friendly and had very good command in english. makes communication so easy.”

Adrian

Malaysia

“They offer a suite vs 3 rooms booked and it handled us as a family group, great. The suite was a very nice residence with views of the lake. The breakfast buffet was more of a feast! Exceptional care by Mr. Nguyen Phuc Hung”

Ricardo

USA

“Nice place to stay in Hanoi. If you travel for the first time in South East Asia, you'll be amazed by the number of motorbikes in the city. That being said, The Intercontinental is calm and quiet heaven apart from the city but clos enough to enjoy it. Regarding the hotel and the facilities, we had a great experience. Staff is helpful - a special thanks to the concierge for her advices to visit the city - and take your remark into account to enhance the global experience. Breakfast is great, the Vietnamese restaurant of the hotel is great”

Frederic

France

See all guest reviews for InterContinental Hanoi Westlake

Newest reviews for InterContinental Hanoi Westlake

Reviewed: 24 May 2019

Uc
Taiwan
10

Exceptional
- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 1 night
- • Submitted via mobile
too much mosquitoes even in the room 😅
everything's perfect besides the mosquitoes 😅

Stayed in April 2019
Reviewed: 22 May 2019

Susan
New Zealand
10

Exceptional
- • Leisure trip
- • Couple
- • Overwater Pavilion Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Loved our room breakfast everything

Stayed in May 2019
Reviewed: 21 May 2019

Christina
Canada
7.5

Good
- • Family with young children
- • Overwater Pavilion Room
- • Stayed 2 nights
- • Submitted via mobile
Very nice hotel but a little far from restaurants / activities. We stayed in the over water pavilion rooms but I should note, you’re looking at an over water driving range and the lights are left on quite late, which takes away from the serenity of being on the water. We found it better suited as a business hotel than for those looking for vacation.

Stayed in May 2019
Reviewed: 21 May 2019

Gurdeep
Vietnam
10

“Good and will come back again with family.”
- • Business trip
- • Solo traveller
- • Superior Room
- • Stayed 1 night
however my room was 917 close to road which i did not like , prefer away from road . you need to look into re doing your carpets as these are curling at corner and are safety harzard . rest i enjoyed my stay there . Snacks at bar need to be looked into for better choice and some attn to quality. thanks
I like the service in sunset bar , I like the team at check in. I liked the breakfast spread.

Stayed in May 2019
Reviewed: 15 May 2019

Kaushik
7.9

“Comfortable business stay”
- • Business trip
- • Solo traveller
- • Superior Room
- • Stayed 3 nights
Food Menu

Stayed in May 2019
Reviewed: 5 May 2019

David
USA
9.2

“The staff, service, and bedroom were amazing.”
- • Leisure trip
- • Group of friends
- • Overwater Pavilion Room
- • Stayed 1 night
N/A
I truly enjoyed the comfortable bed! It was difficult to wake myself in the morning because I didn't' want to leave! I would have missed my flight otherwise. Additionally, the bathroom facilities were impeccable--one of the best I've ever seen at a hotel. Everything was spotless. Moreover, thank you for the staff for surprising my friend with a slice of a birthday cake. We truly appreciate the hospitality!

Stayed in May 2019
Reviewed: 2 May 2019

Paul
Thailand

4 helpful votes
8.3

“Great stay during April visit”
- • Leisure trip
- • Couple
- • Overwater Pavilion Room
- • Stayed 3 nights
the misty April Hanoi had probably made the room very humid... and we could see the floor was damp most of the time, which I wonder if the hotel can do anything to help... also, it would be nice if the hotel consider setting up shuttle to town or airport, the airport pick up limo is very pricey.
breakfast spread was good, and when I commented, on feedback form, about the temperature of coffee, I got immediately attention from restaurant staff. in fact, I was asked for feedback on food temperature for the next couple of days during breakfast time.

Stayed in April 2019
Reviewed: 2 May 2019

Adrian
Malaysia

1 helpful vote
9.6

“Brilliant and spectacular.. enjoyable throughout!”
- • Leisure trip
- • Family with young children
- • Overwater Pavilion Room
- • Stayed 2 nights
the toilets reeks stale urine smell. please clean properly.
there was a good spread of buffet breakfast and the taste was above average. food from the other restaurants were good. overall ambience of the hotel and decorations were tastefully done. the view of the lake was spectacular. Staff were friendly and had very good command in english. makes communication so easy.

Stayed in May 2019
Reviewed: 26 April 2019

Lesleyl
United Kingdom

2 helpful votes
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Overwater Pavilion Room
- • Stayed 2 nights
- • Submitted via mobile
Swimming pool was very very cold
Great hotel - staff could not do enough for you

Stayed in April 2019
Reviewed: 25 April 2019

Christian
Germany
Age group: 45 – 54
8.3

Very good
- • Leisure trip
- • Family with young children
- • Overwater Pavilion Room
- • Stayed 4 nights
- • Submitted via mobile
Lot of Moskitos, medium english skills at the reception. Extra payments for using the printer.
Very good breakfast and very good Italian restaurant. Friendly people!

Stayed in April 2019
Reviewed: 25 April 2019

Ricardo
USA
9.2

“Fantastic!”
- • Leisure trip
- • Family with young children
- • Superior Room
- • Stayed 2 nights
They offer a suite vs 3 rooms booked and it handled us as a family group, great. The suite was a very nice residence with views of the lake. The breakfast buffet was more of a feast! Exceptional care by Mr. Nguyen Phuc Hung

Stayed in April 2019
Reviewed: 24 April 2019

Prakash
India
Age group: 45 – 54
10

“Good property to stay in lake city”
- • Business trip
- • Solo traveller
- • Superior Room
- • Stayed 2 nights
- • Submitted via mobile
Pest control need to be improved
Location is superb.

Stayed in April 2019
Reviewed: 23 April 2019

Cindy
Singapore
10

Exceptional
- • Business trip
- • Solo traveller
- • Superior Room
- • Stayed 1 night
- • Submitted via mobile
Quiet

Stayed in April 2019
Reviewed: 15 April 2019

Thanh
Vietnam
Age group: 45 – 54
7.5

Good
- • Leisure trip
- • Family with young children
- • Lotus King Suite
- • Stayed 2 nights
- • Submitted via mobile
The 1 st night I stayed in the Lotus king suite , didn’t know it’s above the roof so the balcony is a wall which is limited the lake view. I didn’t know this when I see the photos on the Booking.com and the description isn’t clear, so this room type isn’t worth money, the 2 nd night I requested to move to smaller room but on the pavilion over water, it’s great
Feel like a resort in the city, clean and nice room over the water

Stayed in April 2019
Reviewed: 12 April 2019

Vivian
Hong Kong

1 helpful vote
2.9

“Do not stay here if you have expectation for a 5-star hotel”
- • Leisure trip
- • Couple
- • Overwater Pavilion Room
- • Stayed 2 nights
1. the sound proofing of the room There was none. We stayed at a connecting room with a locked door that would let you go to your neighbouring room. Weird enough - at almost mid night we heard our neighbour snoring and it was so loud as if we were sharing the same bed. 2. cleanliness of the room It was either due to the humidity of the room or the poor laundry. The bed was wet. It was so humid as if the entire bed has just been showered. There was no dehumidfier in the room, meaning you could not do anything to dry the bed. Imagine sleeping in a wet bed at InterContinental for USD230 per night. 3. poor service at Cafe du Lac The trainees and the junior staff were super helpful and polite. However, the slightly more senior staff, ie the captain?, who would bring you to your table at the reception was yelling at customers. We were waiting to be seated and there were quite a number of customers in front of us. They requested for a table inside (and near the buffet area) and they were being shouted at and refused to let them in. They had been asked to either wait (standing) or just take a table set up at the entrance, despite the fact that there were quite a few empty tables inside. We refused to wait and within one minute we got seated inside right away.
I thought I would like the view with that panoramic view of the West Lake (and that is the reason why I paid USD40 extra per night for an upgrade) and it turned out to be just mediocre. It was not worth the money and definitely not up to the standard of InterContinental.

Stayed in April 2019

Hotel InterContinental Hanoi Westlake

InterContinental Hanoi Westlake 5-star hotel

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Hotel surroundings – This neighbourhood is a great choice for travellers interested in history, sightseeing and culture – Check location Guests loved walking around the neighbourhood!

Facilities of InterContinental Hanoi Westlake Great facilities! Review score, 8.7

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