Hotel
 InterContinental Hanoi Westlake, an IHG Hotel

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.
Travel Sustainable property

5 Tu Hoa Street, Tay Ho District, Tay Ho, Hanoi, Vietnam – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.7
Fabulous
358 reviews

The service especially help with booking all our recreational activities including transport I rate with “5 Stars”. Truly warm hospitality. Great food including the in-room dining options. The Vietnamese food was delicious. Wish I stayed long enough to try the Korean.

Gillian Singapore

Initial room was great though a little noisy but when I Ask for a room change, I was accommodated within a few minutes

Gael United Kingdom

huge property. but the room needs a bit of modernisation.

Sunil India

Staff were friendly and very helpful. Sunset bar was great. Rooms were good size & great views. Food was good but cocktails in lobby bar were not up to par compared to Sunset Bar

Brad Singapore

Very fun to stay as staycation. Wonderful site and best location near lake.

Mamiko Vietnam

Breakfast is Phenomenal. Head chef from France somehow finds time to visit with guests, help wait staff... He is a real team player. The rest of the staff throughout the hotel was also great. Club lounge very nice, but I found breakfast buffet to be scant, picked over, not freshly replenished, not a great appearance.

Andrew United States

We did the romantic indulgence package and absolutely loved it. Every detail exceeded our expectations. All of the staff were lovely. It's the best service we've received in Vietnam. The room was comfortable and the bed was a dream. Both of the included meals were excellent. The cocktails, afternoon tea and the sweets and wine in the room were perfect. Excellent value for money. Couldn't recommend it more.

Amber Indonesia

everything is perfect here,price is reasonable.hope come back next time

Xu Vietnam

Great staff, amazing hotel with over water villas, nice restaurant and spacious gym. Room was great but the bathroom was even better.

Honeymooning New Zealand

Beautiful hotel with incredible views!! Front desk team is super helpful and smiling! We love it! The nearby is also very good and relaxing! Thank you very very much!

Carme Spain
8.7
Fabulous
358 reviews
  • What guests loved the most:
  • “The service especially help with booking all our recreational activities including transport I rate with “5 Stars”. Truly warm hospitality. Great food including the in-room dining options.”
    Gillian Gillian Singapore Singapore
  • “Initial room was great though a little noisy but when I Ask for a room change, I was accommodated within a few minutes”
    Gael Gael United Kingdom United Kingdom
  • “huge property. but the room needs a bit of modernisation.”
    Sunil Sunil India India
  • “Staff were friendly and very helpful. Sunset bar was great. Rooms were good size & great views. Food was good but cocktails in lobby bar were not up to par compared to Sunset Bar”
    Brad Brad Singapore Singapore
  • “Very fun to stay as staycation. Wonderful site and best location near lake.”
    Mamiko Mamiko Vietnam Vietnam
  • “Breakfast is Phenomenal. Head chef from France somehow finds time to visit with guests, help wait staff... He is a real team player. The rest of the staff throughout the hotel was also great.”
    Andrew Andrew United States United States
  • “We did the romantic indulgence package and absolutely loved it. Every detail exceeded our expectations. All of the staff were lovely. It's the best service we've received in Vietnam.”
    Amber Amber Indonesia Indonesia
  • “everything is perfect here,price is reasonable.hope come back next time”
    Xu Xu Vietnam Vietnam
  • “Great staff, amazing hotel with over water villas, nice restaurant and spacious gym. Room was great but the bathroom was even better.”
    Honeymooning Honeymooning New Zealand New Zealand
  • “Beautiful hotel with incredible views!! Front desk team is super helpful and smiling! We love it! The nearby is also very good and relaxing! Thank you very very much!”
    Carme Carme Spain Spain

Categories:

  • Staff9.2
  • Facilities8.8
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.1
  • Location8.8
  • Free WiFi8.7

Get the celebrity treatment with world-class service at InterContinental Hanoi Westlake, an IHG Hotel

The luxurious InterContinental sits on the peaceful waters of Hanoi's Westlake, next to the 800-year-old Kim Lien (Golden Lotus) Pagoda. Spacious air-conditioned rooms feature contemporary Vietnamese decor and flat-screen TVs. Free Wi-Fi is available in public areas.

InterContinental Hanoi Westlake is about 13.7 miles from Noibai International Airport. Attractions like Thang Long Water Puppet Theatre and Vietnam Fine Arts Museum are within 2.9 miles from the hotel.

Fitted with wooden floors, the stylish rooms enjoy a minibar and private balconies overlooking the hotel's pool, Westlake or Hanoi City. The large en suite bathrooms come with walk-in rainshowers and bathtubs.

The hotel's Health Club features a well-equipped fitness centre, as well as yoga and Pilates classes. Guests may enjoy relaxing massage services, or arrange day trips at the tour desk.

The 3 on-site restaurants serve a daily breakfast, Vietnamese cuisine and Italian dishes. Drinks and wine can be enjoyed at Sunset Bar or Diplomat Lounge. Freshly homemade bread, cookies and pastries, as well as abundant selection of coffee and tea can be found at Le Gourmet.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

InterContinental Hanoi Westlake, an IHG Hotel has been welcoming Booking.com guests since 8 Dec 2009.
 Hotel chain/brand: InterContinental Hotels & Resorts

Show me more

Most popular facilities

1 swimming pool
Free WiFi
Airport shuttle
Family rooms
Fitness centre
Tea/coffee maker in all rooms

ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

Property highlights

Top location: Highly rated by recent guests (8.8)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Asian, American, Buffet

Free parking available at the hotel

Saved to 3769 lists

Availability

When would you like to stay at InterContinental Hanoi Westlake, an IHG Hotel?

Sorry, reservations for more than 90 nights are not possible.

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose InterContinental Hanoi Westlake, an IHG Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.7
Fabulous · 358 reviews
Read all reviews
Categories:
  • Staff9.2
  • Facilities8.8
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.1
  • Location8.8
  • Free WiFi8.7

Select topics to read reviews:

See what guests loved the most:

  • Gillian
    SingaporeSingapore
    “The service especially help with booking all our recreational activities including transport I rate with “5 Stars”. Truly warm hospitality. Great food including the in-room dining options. The Vietnamese food was delicious. Wish I stayed long enough...”
  • Gael
    United KingdomUnited Kingdom
    “Initial room was great though a little noisy but when I Ask for a room change, I was accommodated within a few minutes”
  • Sunil
    IndiaIndia
    “huge property. but the room needs a bit of modernisation.”
  • Brad
    SingaporeSingapore
    “Staff were friendly and very helpful. Sunset bar was great. Rooms were good size & great views. Food was good but cocktails in lobby bar were not up to par compared to Sunset Bar”
  • Mamiko
    VietnamVietnam
    “Very fun to stay as staycation. Wonderful site and best location near lake.”
  • Andrew
    United StatesUnited States
    “Breakfast is Phenomenal. Head chef from France somehow finds time to visit with guests, help wait staff... He is a real team player. The rest of the staff throughout the hotel was also great. Club lounge very nice, but I found breakfast buffet to be...”
  • Amber
    IndonesiaIndonesia
    “We did the romantic indulgence package and absolutely loved it. Every detail exceeded our expectations. All of the staff were lovely. It's the best service we've received in Vietnam. The room was comfortable and the bed was a dream. Both of the...”
  • Xu
    VietnamVietnam
    “everything is perfect here,price is reasonable.hope come back next time”
  • Honeymooning
    New ZealandNew Zealand
    “Great staff, amazing hotel with over water villas, nice restaurant and spacious gym. Room was great but the bathroom was even better.”
  • Carme
    SpainSpain
    “Beautiful hotel with incredible views!! Front desk team is super helpful and smiling! We love it! The nearby is also very good and relaxing! Thank you very very much!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hello, I might book from May 4 to 5th. At what time does breakfast start ? I will check out early. Thanks !
    Dear Sir/Madam, Thank you for your request, please be informed that our breakfast start from 06:00 am everyday at Cafe Dulac restaurant.
    Answered on 15 April 2021
  • Is the pool indoor or outdoor? A picture would be lovely.
    Our pool is outdoor
    Answered on 31 January 2020
  • Is the roon on island?
    Dear Sir/ Mdam, Warmest greetings from InterContinental Hanoi Westlake! Regarding your concern, the Classic Overwater City View Room will located in the pavilion on the water. Best regards, Nguyen Phuong Anh (Ms.) Reservation Sale Agent
    Asked about: Classic Overwater City View Room • Answered on 27 October 2021
  • Is smoking allowed at balcony?
    Dear Sir/ Madam, Smoking is allowed outside at the balcony.
    Answered on 5 March 2022
  • Hi the pool is working at this days ?
    Dear Sir/Madam, Warmest greetings from InterContinental Hanoi Westlake! Regarding your concern, our swimming pool is still open for guest inhouse. Best regards, Reservation Deparment
    Answered on 22 July 2021

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Great location - show map
What's nearby
  • Quang Ba Flower Market
    0.6 miles
  • West Lake
    0.7 miles
  • Phu Tay Ho
    0.8 miles
  • Tran Quoc Pagoda
    0.8 miles
  • Truc Bach Lake
    1 miles
  • Quan Thanh Temple
    1.1 miles
  • Hanoi Botanical Garden
    1.3 miles
  • Cua Bac Church
    1.3 miles
  • Ho Tay Water Park
    1.4 miles
  • Presidential Palace
    1.4 miles
Top attractions
  • Dong Xuan Market
    1.8 miles
  • Vietnam Fine Arts Museum
    2 miles
  • Hanoi Old City Gate
    2 miles
  • Hanoi Temple of Literature
    2.1 miles
  • Thang Long Water Puppet Theater
    2.3 miles
  • St. Joseph Cathedral
    2.4 miles
  • Ha Noi Railway station
    2.5 miles
  • Hoan Kiem Lake
    2.5 miles
  • Vietnam Museum of Ethnology
    2.5 miles
  • Trang Tien Plaza
    2.7 miles
Natural beauty
  • Lake Hoan Kiem Lake
    3.1 miles
Closest airports
  • Noi Bai International Airport
    10.9 miles
  • Cat Bi International Airport
    59.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
3 restaurants on site

    Cafe Dulac

    Cuisine: International

    Open for: Breakfast, Lunch

    Menu: Buffet & à la carte

    Saigon

    Cuisine: Vietnamese

    Open for: Lunch, Dinner

    Menu: À la carte

    Milan

    Cuisine: Italian

    Open for: Dinner

    Menu: À la carte

Facilities of InterContinental Hanoi Westlake, an IHG Hotel

Most popular facilities

1 swimming pool
Free WiFi
Airport shuttle
Family rooms
Fitness centre
Tea/coffee maker in all rooms
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Aerobics
  • Fishing Off-site Additional charge
  • Golf course (within 3 km) Additional charge
Food & Drink
  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
  • Parking garage
Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Pool with view
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Japanese
  • Korean
  • Vietnamese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.

House rules InterContinental Hanoi Westlake, an IHG Hotel takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Extra bed upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
VND 1,221,412 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express InterContinental Hanoi Westlake, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Please inform InterContinental Hanoi Westlake, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool #1 is closed from Wed 01 Dec 2021 until Mon 31 Jan 2022

FAQs about InterContinental Hanoi Westlake, an IHG Hotel

  • Yes, InterContinental Hanoi Westlake, an IHG Hotel is popular with guests booking family stays.

  • The prices at InterContinental Hanoi Westlake, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at InterContinental Hanoi Westlake, an IHG Hotel include:

    • Twin/Double
    • Suite
    • Double

  • Check-in at InterContinental Hanoi Westlake, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • InterContinental Hanoi Westlake, an IHG Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Fishing
    • Golf course (within 3 km)
    • Spa lounge/relaxation area
    • Spa facilities
    • Head massage
    • Personal trainer
    • Foot massage
    • Aerobics
    • Yoga classes
    • Fitness/spa locker rooms
    • Back massage
    • Steam room
    • Full body massage
    • Couples massage
    • Fitness classes
    • Spa/wellness packages
    • Hand massage
    • Neck massage
    • Fitness

  • InterContinental Hanoi Westlake, an IHG Hotel has 3 restaurants:

    • Saigon
    • Milan
    • Cafe Dulac

  • Guests staying at InterContinental Hanoi Westlake, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • From the nearest airport, you can get to InterContinental Hanoi Westlake, an IHG Hotel by:

    • Taxi 30min

  • Yes, there is a hot tub. You can find out more about this and the other facilities at InterContinental Hanoi Westlake, an IHG Hotel on this page.

  • InterContinental Hanoi Westlake, an IHG Hotel is 2.5 miles from the centre of Hanoi.