Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodations with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness center, sauna facility and free parking on site. This nonsmoking hotel is just 0.7 mi from Giang Vo Exhibition Center an 1.1 mi from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 1.4 mi away, while Noi Bai International Airport is accessible within a 12 mi drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Mini-bar and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Lotte Hotels
Hotel chain/brand
Lotte Hotels

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.6
Location
8.9
Free WiFi
9.0
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Thao
    Canada Canada
    Clean and spacious room. The facilities such as the gym, jacuzzi and the pool were all very good and updated. Buffet breakfast was amazing, so many options and the taste was scrumptious. Most of the staff were very friendly and helpful, putting in...
  • Ronald
    United States of America United States of America
    Very nice hotel. Staff are helpful and attentive. The rooms are comfortable and well appointed. The views are wonderful. Highly recommend the in-room breakfast for US$10 vs the US$32 brunch. They bring you more food than 2 people could eat. ...
  • Dannyreef
    Taiwan Taiwan
    good value for breakfast , especially when you book in combo.

Hotel area info

Restaurants
4 Restaurants On Site

  • Grill 63
    • Cuisine
      Steakhouse • Asian • International • European • Grill/BBQ
    • Ambience
      Modern • Romantic
  • Red River
    • Cuisine
      Chinese • Korean • Asian
    • Ambience
      Family-friendly • Traditional • Modern
  • Tim Ho Wan
    • Cuisine
      Chinese
    • Ambience
      Family-friendly
  • Top Of Hanoi
    • Cuisine
      Asian
    • Ambience
      Romantic

Amenities of Lotte Hotel Hanoi
Great facilities! Review score, 9.2

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is needed).
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • All ages welcome
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Korean
  • Vietnamese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Lotte Hotel Hanoi takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
11+ years
Extra bed upon request
VND 940,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club American Express Cash Lotte Hotel Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lotte Hotel Hanoi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Lotte Hotel Hanoi

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Lotte Hotel Hanoi is from 3:00 PM, and check-out is until 12:00 PM.

  • Lotte Hotel Hanoi is 2.6 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Lotte Hotel Hanoi is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Lotte Hotel Hanoi on this page.

  • Lotte Hotel Hanoi has 4 restaurants:

    • Top Of Hanoi
    • Grill 63
    • Red River
    • Tim Ho Wan

  • Room options at Lotte Hotel Hanoi include:

    • Double
    • Suite
    • Twin

  • The prices at Lotte Hotel Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Lotte Hotel Hanoi offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Evening entertainment
    • Nightclub/DJ
    • Personal trainer
    • Fitness classes
    • Spa facilities
    • Fitness
    • Locker rooms
    • Yoga classes
    • Swimming pool