Guests staying in all rooms enjoy the following benefits:

The Hotel requires an incidental charge fee upon check-in. The Hotel shall return the fee in-full in the event that Guests do not use any extra services. In case Guests are using Hotel's services during the stay, the incidental charge shall be deducted and refunded the balance

Guests can enjoy complementary afternoon tea from 3-5 pm at Haya cafe

When booking two rooms or more, different policies and additional supplements may apply

When booking two rooms or more, different policies and additional supplements may apply

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palma Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Bar is closed from Sun, Sep 02, 2018 until Fri, Nov 30, 2018

Bar is closed from Wed, Jan 23, 2019 until Sun, Feb 03, 2019

A damage deposit of VND 100000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Palma Resort您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

到店时需支付损毁押金：VND 100,000。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。