Location is top. View from balcony is over the lake and amazing. Room design was great, like an apartment. Staff very friendly and helpful.

Grant ไทย

Small, compact but quite nice. Everything is how it should be.

Frequent ออสเตรเลีย

Spacious, clean, comfy bed and nice bathtub Very nice breakfast

Ha ญี่ปุ่น

The accommodation was very practical for group travellers. The amenities provided were very practical and useful for us. The rooms are modernly design and very clean. The location of the hotel is near to city center. Staffs are helpful and quite accommodating.

Azizah มาเลเซีย

We can really recommend the room with the view on the West Lake! The room was modern, spacious and clean. The staff was really helpful and kind.

Nam เยอรมนี

very central and clean. Great helpful staff and wonderful food!

Evanne ไอร์แลนด์

very central and near my family who are over teaching English

Evanne ไอร์แลนด์

Very kind staff who genuinely cared about the guests, breakfast at the rooftop was great.

Poaarts เวียดนาม

- check in was very flexible (we arrived at around 11pm from our flight and was able to check in really smoothly) - extremely accommodating staff, literally went above and beyond. (we checked out but wanted to go to the rooftop for lunch, they immediately said they can take care of our bags and gave us recommendations on the food) - very clean - so spacious - kitchen came with a lot of utensils and bowls - the view was amazing - the restaurant on the rooftop is amazing ! great food and drinks

Liam ออสเตรเลีย

Booked this very last minute after a disastrous airbnb check-in and I’m kind of glad it didn’t work out now!! The hotel is beautiful, modern and very clean. The facilities in the room were top notch, had everything you could ever need! The staff were so lovely, happy, friendly and extremely helpful. I couldn’t have asked for a better stay! Thankyou very much

Becky สหราชอาณาจักร