The room had a nice comfy bed and pillow. Ideal location in the old city and very close to the lake. The staff were also very friendly and helpful. The lift helped with getting the cases up to the room. Our room was also on the back and very quiet

Debbie Storbritannia

We only stayed for one night as a stopover to Ha Long Bay, and it served its purpose well. Despite some negative reviews about room size, we found it spacious enough for our needs (we easily accommodated two large suitcases). Our flight delay meant we arrived after midnight, past reception hours, but the staff kindly waited for us to check in and were very responsive in their communication.

Kim Australia

Great location, extremely friendly and helpful staff especially Henry and David.

Laurel Australia

It was very clean and the staff were very friendly and helpful

Debra Canada

The accommodation was alright for an Asian one. We had nice beds and the towels were clean. The room was a little bit small for three people, but we managed it. The location is also near to the city center, or even in the center.

Matzoaac Romania

Great hotel and excellent location, near absolutely everything. Wonderfull staff on reception. Room was great, you can make coffee or tea, and very quiet for a very central location.

Marta Kroatia

The location is surrounded by food places and cafes, the staff go out of their way to help and assist us, the breakfast has good variety of food, the room was spacious, clean and has comfortable bed. The hot and cold shower has good pressure.

Denis New Zealand

Breakfast is very delicious. It's so silent at night so I can sleep well even if the hotel location is at the most popular place of Old Quarter.

育姿 Taiwan

Really good location right in the old city, and also surprisingly quiet! The staff were super helpful and friendly. They even allowed us to cancel a booking for free the same day when our travel plans suddenly changed. The room standard was a little tired, but very clean and the bed was comfy. Definitely really good value for money. The breakfast was pretty good too. Would definitely recommend!

Timothy Norge

The location is in the old quarter. Everything is near and easy to get. Cosy clean room. The staff is very nice and tries to help in everything. It’s very comfortable when you don’t need to think about anything: bus tickets, excursions, just tell what you want and you will get.

Maria Russland