Hotels near Game City Mall, Gaborone

well organised. Right Location

My stay at Emerald was absolutely outstanding from start to finish. This hotel truly delivers excellence in hospitality, comfort, and professionalism. From the moment I landed, I was warmly welcomed with a smooth airport pickup service in a very clean and comfortable car. The driver was punctual, polite, and professional, which immediately set the tone for a stress-free and pleasant experience. After a long flight, that level of care makes all the difference. Upon arrival at the hotel, I was greeted by a very friendly and professional receptionist (Oaitse) who made check-in quick and effortless. The staff throughout my stay were incredibly warm, attentive, and always ready to assist with a smile. Their hospitality made me feel valued and genuinely welcomed. The room was exceptionally neat, spacious, and beautifully arranged. Everything was spotless and well-maintained. The bed was extremely comfortable, the linens were fresh, and the entire space felt peaceful and relaxing. It was clear that great attention is given to cleanliness and guest comfort. The room also had excellent lighting, good air conditioning, and a calm atmosphere perfect for both rest and work. Breakfast was another highlight of my stay. The food was delicious, fresh, and well-prepared. From hot dishes to fresh fruits and beverages, everything was presented beautifully and tasted amazing. It was the perfect way to start my day. The hotel environment is calm, secure, and well-managed. The ambiance is elegant yet comfortable, making it suitable for business travelers, couples, families, and tourists alike. The overall service quality, cleanliness, and professionalism truly stand out. Emerald Hotel Gaborone exceeded my expectations in every way. The airport transfer, outstanding customer service, spacious rooms, and excellent breakfast make it a top choice in Gaborone. I will definitely be returning. Thank you to the entire team for making my stay memorable and exceptional. It's a wow experience.

Smart good good access to different facilities

Staff was friendly and quick to attend to queries

I liked the location and the lobbie

We paid for a small room but since we were staying for a long period, I think they upgraded us to one of their biggest rooms which is the size of an apartment and came with a large balcony. Felt very luxurious. It was also great having the rooftop restaurant so close on the top floor and the free breakfast that came with that. The location of the hotel is also very central.

The warrm welcoming reception area as well as the hotel garden

treatment from the staff was perfect

The service from the staff, the rooms were warm. It was clean

Amazing place and very friendly people

the place was great and we had fun with the locals

Very clean ! Attentive and professional staff!

I loved the facility, swimming pool, food and hospitality. Car parks infront of your room and its locked. Waking up to the Sound of the guinea fowls and peacocks. I would go back again