苏州滨河路站附近的酒店

前台服务人员非常亲切热心，nice

We would like to express our sincere appreciation and gratitude to May, who welcomed us at Cendre Hotel and handled our check-in procedures with great professionalism, efficiency, and courtesy during our stay from 18 to 20 of Jan 2026. Beyond the standard check-in process, Mr. May went above and beyond by providing us with a detailed and clear introduction to the city. He shared valuable information about local attractions, transportation options, and helpful tips, which greatly enhanced our understanding of the city and made our stay more comfortable from the very beginning. What truly stood out was his genuine care and exceptional attention to our needs. His warm attitude, constant smile, and willingness to assist at any time created a welcoming and memorable experience. Such dedication and passion for service are rare and reflect an outstanding level of professionalism and commitment to guest satisfaction. May is an exceptional individual and a true asset to Cendre Hotel. He fully deserves recognition and praise for his remarkable efforts and the positive impression he left on us. 我们谨此对 Cendre Hotel 的员工 May 表示由衷的感谢与高度的赞赏。在 本月18日至20日 期间入住酒店时，MR.(May) 以非常专业、高效且礼貌的态度热情接待了我们，并顺利协助完成了入住手续。 May 不仅出色地完成了本职工作，还耐心而详细地向我们介绍了城市情况，包括主要景点、交通方式以及许多实用的建议。这些贴心的讲解让我们从抵达的第一刻起就对这座城市有了清晰的了解，并感到非常安心与舒适。 尤其令人印象深刻的是他真诚的关怀与无微不至的服务精神。他始终面带微笑，主动提供帮助，展现出难得的热情、责任感与专业素养。这种发自内心的服务态度十分罕见，也为我们的入住体验留下了非常美好的回忆。 May 是一位非常优秀的员工，也是 Cendre Hotel 专业服务与高品质待客之道的杰出代表，完全值得高度表扬与认可。

酒店的员工服务态度特别好，非常愿意主动帮忙，很感谢他们

服务人员特别热情服务好，房间干净卫生整洁，早餐也很好吃，酒店交通位置便利，出行方便，整体是一次非常满意的体验。

很好的公寓式酒店，很适合我们这样的家庭旅游入住，前台很友好很有效率，我们入住第一天无线网有点慢，告知前台后，很快就解决了。我们入住的是两个卧室的套房，所有设施都很新，很舒适。酒店位置也很好，离景点很近，离地铁站也不远。另外对面就是一个购物中心，很多不错的饭店，吃饭很方便。酒店还有一个很漂亮的庭院，拍照很好看，我们很喜欢。下次来苏州会再次入住。