Hotels in de buurt van theater Jorge Negrete, Mexico-Stad

Het personeel en het ontbijt en lokatie

De locatie- had er afgesproken met een groep voor excursie de volgende dag

De plek in Mexicostad , erg goed gelegen.

Een rustplaats in alle hectiek, met uitstekende ligging tov de verschillende andere interessante wijken. Zonder overdreven luxe, maar alles werkt goed en de mensen zijn vriendelijk en behulpzaam.

Het personeel was waanzinnig aardig!

De grote van de kamer en de locatie

Ruime kamer (twee bedden) en dat de ramen open konden, alleen jammer dat er geen hor voor zat.

The restaurant staff, especially Jorge and the hostess, were wonderful. Guadalupe, who cleaned our room, also did an excellent job. Everyone we interacted with outside of reception was friendly, helpful, and made us feel welcome. Unfortunately, our experience with most of the reception staff was very different. The gentleman who checked us in seemed to be in a bad mood and came across as unfriendly from the start. On another occasion, I went to reception because my room key wasn't working. Instead of helping politely, another receptionist responded in a disrespectful tone, telling me that the first elevator doesn't require a room key. There was no way for me to know that, especially since the other elevators work differently. To be fair, there was one young woman at reception who was genuinely kind and helpful, and I really appreciated her attitude. However, the rest of the reception team could benefit from additional customer service training. A welcoming and respectful attitude at the front desk makes a huge difference, as it is the first and last impression guests have of the hotel.

DAIT WAS HET EERSTE HOTEL ,OP EEN REIS VAN 3 MAANDEN WAAR IK BIJ VOELDE JA DIE SNAPPEN HET , ALLES WAS EVEN VERZORGD EN LIEFDEVOL. DEZE ONTHOU IK.

Locatie, mooie kamers, vriendelijk personeel, goede service.