Search hotels in Shanghai Area, China

Good service from reception ,good stay

It was only 500 metres from the terminal and as didi taxi is cheap we were able to enjoy the day in Shanghai

Staff friendly, readily converse through Google Translate, excellent location with many restaurants and shopping outlets within easy walking distance. Great and free laundry facilities. Our room on the 6th floor was recently refurbished, large room and ensuite. Breakfast, which was included, had a wide range of dishes.

Very nice and polite staff. Beautiful and clean room. Very nice breakfast and very nice supper.

Excellent hotel with friendly and helpful staff. Room are spacious and very nice, toilet perfectly clean with all amenities and beautiful view (18th floor). Breakfast was really good with constantly freshly baked selection of pastry and other food options. Additionally, there is a section where Chinese cuisine is offered so it's a real 10+ ! Hotel has a separate restaurant (2 if I am not wrong) as well as very nice lobby cafe and bar, serving diferentan food and drinks late into the night. As our flight was very late (23::50) on the check-out day the held our luggage for the whole day and person in charge at reception (Ms.Tina, if I remember correctly) allowed that we use shower at gym/swimming pool so that we can refresh and change our clothes after long day in Shanghai and before our flight. The location of the hotel is superb , with Nanjing road, People's Park and U1/U2/U8 metro stations 1min away. Next time in shanghai, I will have no doubt where to stay,

Rooms , facilities and location.

Everything was perfect. The facility appears to be new and clean. The staff is very friendly; I enjoyed an early check-in and a complimentary breakfast for free. There is also a free supper after 9 PM (I didn’t realize that when I reserved my room). The location is very central and the price is reasonable in my opinion, even if I don’t have terms of comparison in the same area.

Good location, well equiped room, good breakfast, helpful staff.

big beds hotel staff is very good and location is perfect

This hotel is ideally located near many of Shanghai’s top attractions, making it a convenient base for exploring the city. The rooftop revolving restaurant offers an amazing dining experience with stunning views, and the complimentary laundry service is an excellent added bonus. There’s also a small shopping mall right next to the hotel with a food court and various restaurants, plus a convenient store on the ground floor.

We can highly recommend. We felt very welcome with our small children and would book it again.

Clean, and breakfast is great.

One of the best hotels I've stayed at anywhere in the world. Staff were extremely friendly and accommodating. Made to feel welcome immediately. I travelled with my wife and baby and they prepared a baby cot before we arrived. Daily room service and laundry service upon request. We didnt get to try the buffet but I have heard it is excellent - we were offered 50% off for the breakfast. We were topped up with free water bottles daily which was great for our daily trips around Shanghai. We felt safe and secure, and the location was extremely close to Nanjing Road/The Bund which are prime hotspots for Shanghai. While the room was a tad small, it was enough for a couple and a baby. Would definitely stay again

clean, comfortable hotel with a super European option for breakfast. right next to yu garden and near bunda. all recommendations

Staff were extremely Helpful with my requests! Location was perfect with most things walking distance!

The hotel is great. This is the first hotel where I could not find any faults with the room and the bathroom. They thought about everything! The attention to detail is amazing. For eg; I always complain about not having enough hooks to hang towels; not in this hotel. I always gripe about not having enough space to lay out the toiletries; not in this hotel. They even have a small shelf over the toilet paper holder to place your phone or whatever. I always gripe about having a bath tub without a glass enclosure or curtain which leads to water going everywhere; not here. They have a bath tub and a separate shower. So no problem with water running everywhere. They even have small holder in the closet to put your ties! Talk about attention to detail! The hotel is in a great location within a few steps to the TV tower and other attractions. It is also an easy walk across to the “bund” on the other side of the river from here (more on the bund in another post). There are also two shopping malls just a few steps away for your shopping needs. The metro is also a very short 5 mins walk which takes you to from/to airport. Line 2 is a direct route from airport to Lujiazui area where the hotel is located. Most of the metro stations have elevators and escalators so it’s very convenient even if you have large luggage. The fare is 8 Yuan per person; unbelievable cheap and the trip takes about 35mins (more on the metro in another post). The staff at the hotel were great and always greeted me every time I walked by the lobby and in the elevator and very helpful. Even though not everyone spoke English, most of them knew some basic English to help you with your needs. However, for more detailed or complex discussions, you most probably have to look for someone who is fluent in English. But there’s always someone around. The place is very clean and well maintained except the carpets in the rooms may need to be replaced. They were not bad but looked worn out.

Thank you for the excellent service from Ryan, Felicia and Vivienne.

Great location, clean spacious room, wonderful staff, despite being nearby the busy touristic roads - the room was ultra quiet. Breakfasts were nice with various dishes. The laundry service was very helpful and easy, no need to check it regularly, as friendly staff takes care of it and it’s free.

Friendly staff! Nice view! Nice location!

Excellent and well equiped gym, clean and spacious room, friendly staff, and we were allowed to check out 2 hours later free of charge.

Even though we had a little communication problem with language barrier but we managed with the staff and got helped when we forgot things at the hotel in time before flight! We extremely grateful and happy with our stay.

Firstly, the hotel staff were all very friendly and kind. But the most impressive was the guest manager, Mr. Xiao, who helped us from before our arrival. He even helped us with our request to make a surprise for our child. Mr. Xiao helped us simplify our travels while in Shanghai. He helped solve our problems. He arranged a taxi for us to pick us up and return us. We can't say anymore because he was very helpful for us as first-time tourists to China. You don't need to pay for a tour guide, but with the help of clear information from Mr. Xiao, you definitely won't be confused. The second one, the location is very strategic, you can just walk to Yu Garden. We walked to The Bund for about 30 minutes. If you need anything, there's a large shopping center across the street. The room was very comfortable, large, and clean. Very modern. Everything was complete. The bed was very comfortable. Drinks, tea, and coffee were available. The next day, the room was tidy and there was fresh fruit on the table. Breakfast is served until 11 am. Everything is available, from European to Asian breakfasts. Lots of pastries and fruit.All drinks are available. The hotel room was very clean. What we liked most was the robot that brought our food in the middle of the night. They also provide welcome drinks, every time you arrive at the hotel there are always fresh drinks available.If there were 100 stars I could give I would give it to this hotel Mercure Hotel Yu Garden Shanghai. Thank you so much !!

The hotel was excellent in terms of the room, services, location, and staff. It's also in the heart of the financial district, opposite the Financial Tower, neer the pearl Tower, and the third tallest building in the world the shanghai Tower.