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  4. Reviews of Grayton Hotel by Blazon Hotels

Reviews of Grayton Hotel by Blazon Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12 A Street, Al Mankhool Bur Dubai, Dubai, Dubai, United Arab Emirates

#63 of 618 hotels in Dubai

Guests' Choice

Review Score

Based on 2339 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.5

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    9.0

  • Free Wifi

    9.1

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Showing 1 - 25

  • Reviewed: May 15, 2026

    9.0
    Dubai Trip
    • Leisure trip
    • Solo traveler
    • Classic Room King
    • Stayed 4 nights
    • Submitted from a mobile device

    I was charged 100 Dirhams for early check-in.This was my second experience n I didn't feel gud as I had requested for early check in.Also if am checking out at 6am why don't u consider the early check-in.The Breakfast was pretty ordinary after charging a lot of money for it.It seems like everyone was on trial basis esp when making eggs.I was not happy at all Abt the breakfast.next time will not pay for it.

    The Hotel Staff was very Welcoming n Cooperative.Cleanliness was top notch.Room cleaning was on time.Generally everything was gud

    Stayed in May 2026

  • Reviewed: May 12, 2026

    9.0
    Exceptional service. Amazing stay.
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    My last‑minute booking was handled perfectly by Saurabh at the front desk. He accommodated all my special requests and even offered a complimentary upgrade, which made my stay even more amazing. Truly excellent service.

    Stayed in May 2026

  • Reviewed: May 5, 2026

    10
    Outstanding
    • Business trip
    • Solo traveler
    • Classic Room King
    • Stayed 1 night

    Nothing negative.

    I was upgraded for free. The room was pure luxury. Very spacious with all the needed amenities and nice view on the city. Think curtains can be used to darken the room and have some rest. A big workstation. The bathroom has both : standing shower and a bathtub. Breakfast is fresh and varied. Staff is extremely polite , professionnal and friendly. Free Parking is available. Free Wi-fi is very fast.

    Stayed in April 2026

  • Reviewed: May 4, 2026

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 9 nights
    • Submitted from a mobile device

    There is no bath tube.

    Clean and nice hotel.

    Stayed in May 2026

  • Reviewed: May 2, 2026

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The design of car parking entrance drive way.. those concrete poles make it very difficult to navigate with a big SUV. I didn't like the set menu of the breakfast. Paid for it but unfortunately didn't enjoy it.. Had to go for breakfast again somewhere else. However, I understand that this might be because of the current middle east situation and the very low number of guests that makes non-ecconomical to prepare a full breakfast buffet. This though didn't affect my score of the hotel

    It was really a great experience to stay at this hotel. I received an international call from the hotel reservation desk asking for my preference of bed and estimated arrival time, which is not all hotels do. Only those who care about their guests. Got offered to be upgraded for free to a better room without my request. The room was ready upon arrival. Without any delay at check in. Smiling front desk staff. Bery spacious and clean rooms. No question why this hotel is rated 9 at booking. It deserves that. Keep it up.

    Stayed in May 2026

  • Reviewed: May 1, 2026

    10
    Very comfortable
    • Business trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I like everything

    Is very clean and everything available in rest room

    Stayed in April 2026

  • Reviewed: April 25, 2026

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Washroom commode was bit loose while sitting Kettle very small No hair comb

    Hotel and room ambience Cleanliness

    Stayed in April 2026

  • Reviewed: April 20, 2026

    8.0
    Great experience
    • Business trip
    • Couple
    • Classic Room King
    • Stayed 1 night
    • Submitted from a mobile device

    Clean quiet

    Easy accessibility

    Stayed in April 2026

  • Reviewed: April 17, 2026

    9.0
    Clean and comfortable stay
    • Leisure trip
    • Couple
    • Classic Room King
    • Stayed 1 night
    • Submitted from a mobile device

    Not many shops or restaurants around. There was one 24 hour supermarket about 10 mins walk away

    The hotel was clean and they provided amenities

    Stayed in April 2026

  • Reviewed: April 6, 2026

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Room King
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    All

    Stayed in April 2026

  • Reviewed: April 5, 2026

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Room King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything is excellent from staff , facilities, amenities, cleanliness

    Stayed in April 2026

  • Reviewed: April 5, 2026

    10
    Highly Recommended
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night

    Nothing to mention

    It was really a wonderful stay Staff is amazing '' Specially the receptionist Sana '' Luxury room & quiet place with amazing Smell in the whole facility ..

    Stayed in April 2026

  • Reviewed: April 5, 2026

    9.0
    Wonderful
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place was very clean, had excellent facilities, and the location was also very good. Overall, it was really nice.

    Stayed in April 2026

  • Reviewed: April 3, 2026

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Room King
    • Stayed 1 night
    • Submitted from a mobile device

    I like the hotel and the staff👌👌

    Stayed in March 2026

  • Reviewed: April 1, 2026

    9.0
    Visiting family, exploring Dubai
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    It is not the most touristy area but it is an interesting sector to have a look around. You can use the metro /buses/ taxis to travel further afield if you need to.

    Very warm welcome and we were allocated an upgraded room. Second time at this hotel, excellent housekeeping. It was a strange time to visit due to the uncertain situation in the UAE, but we enjoyed our stay (despite some rain too!) We travelled to visit family. Easy walk to two metro stations and the local mall. We enjoyed visiting the local restaurants.

    Stayed in March 2026

  • Reviewed: April 1, 2026

    9.0
    Nice hotel
    • Family with young children
    • Classic Room King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Size of the room

    Stayed in March 2026

  • Reviewed: March 30, 2026

    10
    Exceptional
    • Business trip
    • Couple
    • Classic Room King
    • Stayed 1 night
    • Submitted from a mobile device

    Power all good

    All good

    Stayed in March 2026

  • Reviewed: March 26, 2026

    8.0
    Its good , il visit again
    • Leisure trip
    • Couple
    • Classic Room King
    • Stayed 2 nights
    • Submitted from a mobile device

    Ac is not much cold

    Nice ambiance, very clean

    Stayed in March 2026

  • Reviewed: March 6, 2026

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing hotel with great hospitality.

    Stayed in March 2026

  • Reviewed: March 3, 2026

    9.0
    Quality room at a good price.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice large modern room. Comfortable bed.

    Stayed in January 2026

  • Reviewed: February 27, 2026

    10
    Very comfort
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No thing

    Staff, clean , room size , modern room design

    Stayed in February 2026

  • Reviewed: February 26, 2026

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Each and everything

    Stayed in February 2026

  • Reviewed: February 25, 2026

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    In reception I was attended by Saurabh, super professional. Hotel is great and very clean, staff in general is well prepared, they have free parking. Swimming pool and gym is great.

    Stayed in February 2026

  • Reviewed: February 25, 2026

    9.0
    Wonderful
    • Family with young children
    • Classic Room King
    • Stayed 1 night
    • Submitted from a mobile device

    I had an exceptional experience thanks to the outstanding customer service. The front desk team was welcoming, attentive, and efficient, making the entire process smooth and pleasant. A special mention goes to Saurabh, whose professionalism, courtesy, and genuine care truly stood out. His dedication to ensuring customer satisfaction made a lasting impression. Highly recommend!

    Stayed in February 2026

Showing 1 - 25

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