Check in/out could have been quicker. No kettle in room even tho tea/coffee sachets-mattress felt like it was years old

12min taxi ride was airport-10min walk to Dubai Mall/Burj Khalifa

Stayed in March 2023

Their policy no guest allowed.I should be informed when I checked in,My friend came for dinner because most places were closed ramadan but we were hungry to eat.We wanted to eat in hotel cafe was closed only room service,So when I came to my room to order room Service one Scary security arrives and harassed us.He could say nice this is the policy no guest allowed but he was so rude talking angrily as if we have done some violation.First of all I was not mention at first place and out of no where they knock my door to kick my friend out from room.What a hotel.I will tell everyone not to go there not for this guest being allowed just because their behaviour.We are decent people not some shady people who might come to stay at your hotel

good view

Stayed in March 2023

bathrooms are old need new tyles at least but rhats also same issue with London Millenium and deal breaker could be lack of insulation with next rooms. for me quiet environment is very important and here I could here people talking or coughing in the next door room, especially if rooms are conmected.

Staff is sweet, especially thanks to housekeeping man always very helpful and smiley, rooms are generous size with a nice view, central location. for deal I got it was very good value for money

Stayed in March 2023

The TV is so old no more channels and u can't connect phone with TV and small size so bad tv

Staff and location was great

Stayed in March 2023

the room not clean and bed not comfortable and the place need to renewing

location only

Stayed in March 2023

Receptionist is bell boy. You have to call receptionist for complementry water bottles. First, they lost my luggage and then they gave me after 2 hours.

location

Stayed in March 2023

not soo clean

staff

Stayed in March 2023

room & service

location

Stayed in February 2023

Lobby Entrance

For a 4 star hotel it needs a renovation. Lobby is very small, and when it crowded you can sit there.

Stayed in February 2023

I feel room was little bit dirty, specially rug was very dirty

it was good specially locationwise is very good

Stayed in February 2023

They didn't clean my room, they have bad customer service and it's very annoying at night because of the club

I like the location only

Stayed in February 2023

average

average

Stayed in February 2023

Long way from anything other than the Mall. Pool very cold. Terrace Bar closed. inside bar closed. Restaurant only had a very limited buffet for evening meals. Very noisy at night due to comings and goings.

close to Dubai Mall made eating out easy.

Stayed in February 2023

Wi-Fi is not fully functional even if you are sitting just below the Wi-Fi hub. it keeps cutting off and on. Breakfast: I went to have my bf 40 min before bf ending time, the restaurant host took my name , as normal, and told me to site anywhere I want, I looked, most of the tables were unseated however they all were not clean and the dirty dishes of the people who sat on it were still there, I’m talking at least about 10 tables I saw , there were other 2 families with same situation. the bf variety was almost limited. I did not enjoyed the bf experience at all. Access to the hotel is little bit tricky if I would say, as the hotel access is near a busy traffic light where you need to wait till the signal gets green so the traffic can flow and reach the hotel.

Clean, modernized furniture, nice skyline view no issue with noise 3 min walk to reach business bay canal where u can see caffe shops and other restaurants.

Stayed in February 2023

good

good

Stayed in February 2023

breakfast same every day little change only

room clean.. food brakfast same every day

Stayed in February 2023

This review has been hidden because it doesn't meet our guidelines.

that guests are not allowed

Stayed in February 2023

they couldn't provide me a bed which i booked. i slept on the extra bed 2 nights. it was terrible. 3. day they changed my room.

Stayed in February 2023

rooms need to be sound proof, neighbors were very noisy

Friendly staff , prepared for all situations

Stayed in February 2023

Meals options were limited.

Location was very good. I didn't have breakfast at the hotel

Stayed in January 2023

Room service was poor, not up to mark.

Location, Good breakfast, clean property

Stayed in January 2023

We arrived at 1 pm ,was told to take a seat and reception would attend to us ,but was left to wait till 2.30 ,when we approached them again .No shuttle service ,long ques for breakfast.

Location Is close to the Dubai mall,but you have to take a taxi to get there as it's not walking distance.

Stayed in January 2023

Breakfast, loud noises from neighboring connecting rooms, slow service staff.

Proximity, convenient, access.

Stayed in January 2023