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  5. Reviews of Sheraton Jumeirah Beach Resort

Reviews of Sheraton Jumeirah Beach Resort 5 stars

Al Sufouh Road, Jumeirah Beach Residence, Dubai, United Arab Emirates

#344 of 723 hotels in Dubai

Guests' Choice

Review score

Based on 530 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 14 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room JBR view, 1 king bed
    • Stayed 2 nights
    • Submitted via mobile

    We get sick from the swimming pool water it was alergie

    Comfortable

    Stayed in June 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room JBR view, 1 king bed
    • Stayed 1 night
    • Submitted via mobile

    Price

    Location , access to beach

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Great Sheraton standard on a fantastic happening beach location.
    • Leisure trip
    • Couple
    • Deluxe Room JBR View, 2 twin beds
    • Stayed 3 nights
    • Submitted via mobile

    There was renovations happening so there is currently no fancy entrance. Some areas leading to pool not renovated and in need of repair. But the pool itself and surrounds were lovely. But we heard no noise from renovation at all. Shower over bath I don’t like. It’s a long way from airport so when departing you have to leave well before flight to make airport. As our flight was evening we had to go in peak hour so it took an hour and 20 mins (but not expensive).

    Great location on the beach. With sin beds and umbrellas for guests. A great lawn and pool with sun lounges. Fantastic breakfast. One of the best you’d get. The room and fittings big and beautiful. Kind of Sheraton statesman’s style. We had a room with balcony with great beach/ocean views. If you’re coming to Dubai for a few nights stopover. Stay at this beach. It’s a happening place. The water and sand is beautiful. Not much else imo to do in Dubai.

    Stayed in May 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Room JBR View, 2 twin beds
    • Stayed 4 nights
    • Submitted via mobile

    Couldn't be helped but the noise from the renovations was a bit intrusive although only during the main part of the day when most of the time we were outside. We ate one evening meal in the main buffet restaurant which wasn't great. Hardly any vegetables ( only potatoes) and the food wasn't very hot. However we spent all evening there and we weren't rushed. For the price we were disappointed.

    Very comfortable smaller hotel (not skyscraper). Everyone very friendly and helpful and it had everything we wanted. The room was bright and very comfortable and the staff couldn't do enough for us. Lovely swimming pool. Good breakfast. We would definitely stay here again if we came back to Dubai.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room JBR view, 1 king bed
    • Stayed 3 nights
    • Submitted via mobile

    It needs updating, old

    Location

    Stayed in November 2023

  • Reviewed: 25 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room JBR view, 1 king bed
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Spacious room. Good value for money.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room JBR view, 1 king bed
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in October 2023

  • Reviewed: 26 December 2023

    8.0
    old but good
    • Leisure trip
    • Couple
    • Deluxe Room sea view, 1 king bed
    • Stayed 3 nights

    The hotel building next to Sheraton, is closing the sun lights over the pool area. It is a pitty that Dubai city has not anticipated this defect while permitting the construction. The pool area and the bar is getting older, needs a renovation.

    The hotel in general is very cosy and comfortable. The staff is helpful and kind. The food and service are good. The bed and the pillows are very comfortable. The room is spacious, and the view is great. Beach and pool area is large, and comfortable.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    all in one place
    • Leisure trip
    • Solo traveller
    • Deluxe Room sea view, 1 king bed
    • Stayed 3 nights

    many kids and family in the pool which making it annoying little bet but it's understandable.

    nice location Near to JBR

    Stayed in August 2023

  • Reviewed: 31 October 2023

    8.0
    Good hotel
    • Business trip
    • Group
    • Deluxe Room JBR view, 1 king bed
    • Stayed 1 night

    pool bar can be more fast

    Clean , very near the city center , pool is good , beach is very good and near

    Stayed in August 2023

  • Reviewed: 30 October 2023

    9.0
    We were looked after really well and had a great time.
    • Leisure trip
    • Group
    • Deluxe Room JBR View, 2 twin beds
    • Stayed 3 nights

    It would have been nice to have a balcony

    Room was nice and comfortable. Staff were very helpful. Pool and beach bars had great service

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room JBR view, 1 king bed
    • Stayed 2 nights
    • Submitted via mobile

    The sea, which I know was perfect several years ago and is the reason I came back, is now murky and unclean. I’m not sure I’m going back again.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    8.0
    Beautiful location
    • Leisure trip
    • Couple
    • Deluxe Room sea view, 1 king bed
    • Stayed 6 nights
    • Submitted via mobile

    Some of the umbrellas around the poolside needed renewing, not a good sight for a luxury hotel

    Excellent location , very good food, staff very friendly

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Room JBR view, 1 king bed
    • Stayed 3 nights
    • Submitted via mobile

    Some features were slightly dated

    The beds and pillows are simply heaven

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room sea view, 2 twin beds
    • Stayed 7 nights
    • Submitted via mobile

    Price

    Staff very good

    Stayed in September 2023

  • Reviewed: 29 September 2023

    9.0
    Great place to chill and have a nice holiday in JBR.
    • Business trip
    • Solo traveller
    • Deluxe Room sea view, 1 king bed
    • Stayed 3 nights

    More multi cuisine options in restaurants. Water sports for Guests should be a discounted rates than for normal tourists.

    Breakfast is well laid with plenty of choices for all/

    Stayed in September 2023

  • Reviewed: 27 September 2023

    8.0
    Apart from the noise pollution described it is a lovely hotel and the executive lounge is excellent
    • Business trip
    • Group
    • Club Room JBR View, 2 twin beds, club lounge access
    • Stayed 6 nights

    My lower rating of the location is only due to the unfortunate proximity of a nightclub, Bla Bla, which means that guests in rooms on that side of the hotel will have to endure very loud thumping sounds (disco music) until 3 a.m. - hardly condusive to a good night's rest. Guests should be made aware of this issue if rooms on that side of the hotel are allocated. Equally, instead of being able to relax peacefully by the pool in its lovely surroundings, loud music came from the poolside bar without fail.

    Staff were very friendly and helpful & the rooms were clean.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room sea view, 1 king bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was hectic and staff not very good. Getting a coffee took for ever

    Location. Outside space

    Stayed in September 2023

  • Reviewed: 25 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room JBR view, 1 king bed
    • Stayed 7 nights
    • Submitted via mobile

    Location Friendly and helpful staff Moe in the club lounge was lovely. Jimmy at concierge is always a delight and helpful Bilal at concierge also very helpful

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room JBR view, 1 king bed
    • Stayed 3 nights
    • Submitted via mobile

    Location , clean , relatively spacious room but very old hotel.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    Great hotel right on JBR just needs a some renovation
    • Business trip
    • Solo traveller
    • Deluxe Room JBR View, 2 twin beds
    • Stayed 4 nights

    Needs renovation in some areas

    Great location; Own beach and pool; very well trained staff

    Stayed in May 2023

  • Reviewed: 26 July 2023

    9.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Deluxe Room JBR view, 1 king bed
    • Stayed 5 nights
    • Submitted via mobile

    Complementary water should be available around pool like other hotel chains .

    Location

    Stayed in July 2023

  • Reviewed: 25 July 2023

    7.0
    Great value for a 5 star experience.
    • Leisure trip
    • Family with young children
    • Deluxe Room sea view, 2 twin beds
    • Stayed 7 nights
    • Submitted via mobile

    The rooms could be updated.

    The facilities and location were great value for money.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Thank for everyone “recption, housekeeping, customer service. Big thank you to the duty manager Hany.
    • Business trip
    • Solo traveller
    • Deluxe Room JBR View, 2 twin beds
    • Stayed 3 nights
    • Submitted via mobile

    The location

    Stayed in July 2023

Showing 1 – 25

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