Aspernbrückengasse 1, 02. Leopoldstadt, 1020 Vienna, Austria
#220 of 380 hotels in Vienna
Guests' ChoiceBased on 1424 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
8.6
Value for money
8.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Aybars
Turkey- One of the worst breakfast experiences ever. Hot choices are very limited. Too small dining area and difficult to find a table but moreover it is really difficult to carry your food without hitting to someone because of too narrow path. - There is always a long queue in front of reception. - In terms of room sizes, amenities, reception etc. it was more a like a budget hotel rather then a mid-scale hotel.
- Location is extremely good and convenient to access to any landmark in Vienna. - Hotel was clean.
Stayed in May 2024
Reviewed: 6 May 2024
Sarvam
IndiaI was looking for property in city center and got great property with reasonable rates
Stayed in May 2024
Reviewed: 5 May 2024
Albana
AlbaniaNothing
Perfect breakfast, freshly made and delicious 😍
Stayed in May 2024
Reviewed: 2 May 2024
Ana
SerbiaEverything was great! Pleasant, kind staff, clean, comfortable, delicious breakfast! Great location!
Stayed in May 2024
Reviewed: 2 May 2024
Petar
SloveniaGreat location. Approx 10 minutes walk to Stephan’s dome. Car parking in two garages 5 or 10 minutes away. Rooms are not big but they are comfortable. Lokacija je odlična, 10 minut hoje do centra. Location is quiet, rooms are sound insulated. Rooms are clean and rest of hotel is also quite clean. Staff is very freindly and helpful. Breakfast is possible.
Stayed in May 2024
Reviewed: 2 May 2024
Bartosz
United KingdomEven though staff work so hard over it and produce been really fresh daily, unfortunately breakfasts were quite poor for today’s standards. A bit worn down.
Unmatched price in Vienna Great location Kind and helpful staff
Stayed in May 2024
Reviewed: 30 April 2024
Cmf
AustraliaNo hair conditioner and the selection of tea. I like Earl Grey but the only teas were fruit and herb. Also, only one instant coffee satchel we asked the staff for more but were given coffee pods, but there was no coffee machine only a kettle. Maybe the language barrier contributed to this.
Location was good despite noise from the night club opposite, the noise was not too noticeable. Room was clean and comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Zahi
IsraelNice big rooms. Nice staff.
Stayed in April 2024
Reviewed: 25 April 2024
Branislav
Serbiathere are no locks on the WC and shower. Cleaners should knock the door before entering.
location is good and close to center (walking distance). Room is typical Novotel, even little bigger than usual.
Stayed in March 2024
Reviewed: 22 April 2024
John
GreeceThe toilette was in a separate room from the rest of the bathroom - I know that this was the case in some big European cities in the past, but I would think they would have modernized/refurbished to meet modern standards. Also, the location was not the best. We needed taxis to move around and to reach the center of Vienna.
The room was quite spacious and the bathroom amenities were amazing! The hotel was very clean and the staff always willing to assist. The sofa bed was big (a double) and very comfortable.
Stayed in March 2024
Reviewed: 14 April 2024
Suma
United KingdomNil
Very comfortable stay , location was close to under ground station. Can go for walk along the Danube canal .
Stayed in April 2024
Reviewed: 12 April 2024
Hossam
Saudi ArabiaThe location is about 25 mins walk from city center
Clean Good value for price
Stayed in April 2024
Reviewed: 11 April 2024
Artila
AlbaniaRestaurant, breakfast
Location
Stayed in April 2024
Reviewed: 10 April 2024
Samer
United Arab EmiratesLocation
Stayed in April 2024
Reviewed: 10 April 2024
İrem
TurkeyThe toilet and the showers were seperate.
Breakfast was excellent! Facilities were convenient (gym, kids room, breakfats)
Stayed in April 2024
Reviewed: 10 April 2024
Abimbola
United KingdomSmall children play area.
Breakfast was very good with commendable variety. Location very central to main tourist attractions reachable by walking.
Stayed in April 2024
Reviewed: 9 April 2024
Sudarsh
United Kingdom1. Breakfast options were limited. 2. Hotel didn't have additional amenities like swimming, sauna etc.
1. Great location with the city centre being a 15 min walk from the property. 2. Courteous and friendly staff. 3. Decent size room.
Stayed in April 2024
Reviewed: 9 April 2024
Ahmet
TurkeyI can say some features could be more attractive such as the breakfast
The staff were incredibly helpful
Stayed in April 2024
Reviewed: 3 April 2024
Ryan
PeruThe choices of food for breakfast were very limited for international traveller. Could not get an omelette at breakfast. The food was often not warm enough. Only one coffee machine was available during our stay and that meant long lines of people waiting for coffee.
The rooms were clean and tidy. The staff were pleasant and helpful.
Stayed in April 2024
Reviewed: 1 April 2024
Rosaria
AustraliaThe proximity to the city, quiet environment and friendly staff
Stayed in March 2024
Reviewed: 1 April 2024
Bianca
RomaniaThe restaurant and the bar were under our expectations. you need to work a bit.
The hotel is close to city center.
Stayed in March 2024
Reviewed: 27 March 2024
Mahmut
TurkeyThe fridge and the heating system were not working properly!
We like the terrace and room
Stayed in March 2024
Reviewed: 18 March 2024
Vineta
LatviaThere was bad view from the window, to the inner conditioning facility. No vegan yogurts available at breakfast.
The room was quiet, clean. It was nice to have a free bottle of water in the room.
Stayed in March 2024
Reviewed: 6 March 2024
Marina
CroatiaRoom is little bit small for 4 person but value for money is 👍.Breakfast was very ,very ,very good .
Stayed in March 2024
Oropesa del Mar, Spain
Seyðisfjörður, Iceland
Bradford on Avon, UK
La Iruela, Spain
Bagnolo San Vito, Italy
Marsden, UK
Altenfelden, Austria
Olmeto, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content