2807 Gold Coast Highway, Surfers Paradise, 4217 Gold Coast, Australia
#52 of 121 hotels in Gold Coast
Guests' ChoiceBased on 3485 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
7.9
Free WiFi
8.7
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End of dialog contentReviewed: 4 May 2024
Kathryn
AustraliaBathroom really needs updating. Carpets look drab and decrease the feeling of space because they are dark. Balcony too tiny. Didn’t seem to have vegan options.
Meal was huge. Room larger than I thought. Bathroom large and good walk in shower. Great view. Love the pool. That’s the biggest draw card for me. The entry and reception area are very oppulant and classy. Reception was wonderful even though we arrived quite late.
Stayed in April 2024
Reviewed: 4 May 2024
Anna
New ZealandNo toiletries or soap for the bath
Location. Staff.
Stayed in April 2024
Reviewed: 1 May 2024
Julia
AustraliaBathroom wasn't very clean and plates at breakfast were dirty with dried food still stuck to them. Quite disappointing, especially as it wasn't an issue in previous stays.
We have stayed in this hotel multiple times and location, views and breakfast never disappoint.
Stayed in April 2024
Reviewed: 1 May 2024
Melita
AustraliaRooms are tired, need updating and painting, lamps beside each bed and plug sockets on each side of the bed would be good. Cushions on the loungers outside are needed as they’re not comfortable to lounge on around the pool
I’ve stayed here before, so knew location and what it was like.. staff are amazing & they make the stay even better
Stayed in April 2024
Reviewed: 28 April 2024
Ethel
AustraliaNothing I can think of yet
The proximity to all essential services we were looking for, made it easy for the whole family.
Stayed in April 2024
Reviewed: 27 April 2024
Eren
AustraliaGood place for refreshing
Stayed in March 2024
Reviewed: 25 April 2024
Angela
AustraliaThere is no acoustic barriers between rooms. The tv remotes do not have restricted volume. We could hear everything from the room next door. After a long day travelling, and only staying overnight, it was extremely difficult to block out the noise. They were up early, tv blaring from 6:00am.
Price and location. Exceptional view from the 23rd floor.
Stayed in April 2024
Reviewed: 20 April 2024
Olav
NorwayI was disappointed I was not put down for the breakfast I had already paid for and ended up not getting it. Then, on check out I was suddenly charged extra for the breakfast I didn’t get, but had already paid for. This was however resolved, but the systems in place were not good enough.
It was a great hotel.
Stayed in March 2024
Reviewed: 19 April 2024
Chaudhry
AustraliaBooked in ocean view but got room on 9th floor with a little bit of ocean bit on the right side.
We like the breakfast the most. Cheese omelettes. We are missing it already
Stayed in April 2024
Reviewed: 18 April 2024
Nicola
AustraliaI have an electric car (not a Tesla) so to have one charger in the car park that is compatible with other cars (not Tesla) would have been useful.
It looked very inviting when we arrived and we had a fabulous experience. The room was excellent - the beds very comfy and the balcony and view was great. The pool area was fantastic and allowed us to relax. Location was superb and a short walk to the beach or an easy tram ride to surfers paradise. We loved it!
Stayed in April 2024
Reviewed: 17 April 2024
Marco
AustraliaNo sofa in the room. Nice restaurants are over a km away.
Spacious room, good bed. pleasant pool area, great view of the Jewel building, right next to light rail station, short walk to the beach.
Stayed in April 2024
Reviewed: 15 April 2024
Samantha
AustraliaBathroom needs a good scrub
Good
Stayed in March 2024
Reviewed: 14 April 2024
Hardeep
AustraliaLighting in rooms and cutlery can be better
Stayed in April 2024
Reviewed: 13 April 2024
Zhang
AustraliaThe only thing bothered me was the car noise was so loud in night time. I was lucky I got higher level but I still could hear the car racing noise around 1am
Great staffs,
Stayed in April 2024
Reviewed: 12 April 2024
Mrunal
AustraliaLocation & facilities
Stayed in April 2024
Reviewed: 11 April 2024
Nick
AustraliaThe property is getting a little tired and all inhouse specialist restaurants were closed.
Rooms were a good size and the location was good being a few hundred metres from the beach. Also the tram stops directly in front of the hotel so it is easy to travel Southport; Cavill Avenue and Pacific Fair.
Stayed in April 2024
Reviewed: 10 April 2024
Natalie
AustraliaLifts levels not apparent in all so could be confusing?
Location excellent, facilities certainly all needs. Breakfast terrific
Stayed in April 2024
Reviewed: 10 April 2024
Weikang
AustraliaThe room is spacious, clean, quiet and has a large balcony, with a good view of the beach.
Stayed in April 2024
Reviewed: 9 April 2024
Helen
Australiawe got in late, and no room service beside weird sounding pizzas
Excellent views
Stayed in March 2024
Reviewed: 9 April 2024
Sylvia
AustraliaThe pool is not cleaned promply by the afternoon u can see the dirt at the bottom of the pool.
Nice ambience
Stayed in April 2024
Reviewed: 6 April 2024
Nina
AustraliaCheck in is late and bit pricey for 1 night
The view. Beds were comfy.
Stayed in March 2024
Reviewed: 6 April 2024
Martin
United KingdomBed
Stayed in April 2024
Reviewed: 5 April 2024
Williams
New Zealandlovely
Stayed in April 2024
Reviewed: 4 April 2024
Ahintha
Sri LankaExcellent but too short I will stay longer next time
Stayed in March 2024
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