Reviews of Sydney Central Hotel Managed by The Ascott Limited 4 stars
169-179 Thomas Street, Sydney CBD, 2000 Sydney, Australia
#127 of 325 hotels in Sydney
Guests' ChoiceReview score
Based on 523 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.2
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Facilities
8.3
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Staff
9.1
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Value for money
8.1
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Free WiFi
7.7
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Reviewed: 5 May 2024
Colin
Australia13 reviews2 helpful votes8.0“Good location for Central Station and China Town”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Real coffee is always better with breakfast.
Good quality breakfast. A coffee machine is never great.
Stayed in May 2024
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Reviewed: 4 May 2024
Hector
New Zealand5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Loved the location, buffet breakfast, helpful staff Great for a family and would definitely stay there again, thank you!
Stayed in April 2024
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Reviewed: 3 May 2024
Andrew
Australia1 review9.0“Excellent stay in a great and quiet location. Staff were great too.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
All good. Water cooler in the foyer would be great.
Location was great as was the parking. Staff were great for checking in as were housekeeping. Big rooms. Comfy bed.
Stayed in April 2024
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Reviewed: 3 May 2024
Kellie
Australia5 reviews8.0“Good location, clean the bathrooms could do with better lighting.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The he rooms need better lighting
Location
Stayed in April 2024
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Reviewed: 3 May 2024
Rasika
Australia16 reviews9.0“Excellent”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
Carpets may need a bit more cleaning. Breakfast was good but not as good as how it was before about 5-6 years ago.
Location and friendly staff.
Stayed in April 2024
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Reviewed: 2 May 2024
Judith
New Zealand8 reviews8.0“It was a good visit and we'd come again.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 6 nights
- • Submitted via mobile
No lighting over the desk. The bed making was poor - the bottom sheet was not pulled flat, just top covers pulled up. No! Yuck. The vending machine for laundry was empty. The body wash container in shower was empty - levels should be checked.
The pool and the gym. Very handy location. Comfy beds. Spacious. Staff very helpful and friendly.
Stayed in May 2024
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Reviewed: 2 May 2024
Anthony
Australia29 reviews8.0“Great stay”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
Nothing
Good breakfast, good location, friendly staff
Stayed in April 2024
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Reviewed: 2 May 2024
Jacque
Australia6 reviews7.0“Enjoyed location”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Cleanliness, very outdated decor
Location and comfy beds
Stayed in May 2024
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Reviewed: 30 April 2024
Gabriela
Australia13 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The pool is a bit small but it didn't affect our stay as it was cold
Quiet hotel in a very convenient location
Stayed in April 2024
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Reviewed: 30 April 2024
Stacey
Australia5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 8 nights
- • Submitted via mobile
Nothing..
I love the location. I thought the size of the room was great. We really enjoyed our stay 100% wpuld stay again.
Stayed in April 2024
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Reviewed: 29 April 2024
Kohei
Japan4 reviews7.0“Very confortable!!”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 4 nights
Shower was a little bit unconfortable so that the part of the bathroom was flooded.
Breakfast was so good. And snacks were very enjoyable for our children (7 yeasr old and 4 years old)
Stayed in April 2024
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Reviewed: 29 April 2024
Mark
Australia36 reviews7 helpful votes8.0“Nice modern room.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast
Modern rooms
Stayed in March 2024
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Reviewed: 29 April 2024
Jen
Australia7 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom was a very odd layout. The toilet in the middle of the room got in the way. For the size of the room, there was no need for the bath. The slope at the door ran the wrong way, it should have sloped inward not outward. If there are plans to ever renovate that particular room, remove the bath and make it a decent sized shower and re position the toilet, opening up space in the middle. There was wasted space in the bedroom part over near the window. The beds could have been moved closer to the wondow and the bathroom could be extended by knocking the wall through
The facilities were wonderful. I find it so useful when there is a restaurant in the hotel, it saves a lot of time and hassle trying to find dinner options in a new area. The gym was good, the beds were comfortable
Stayed in April 2024
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Reviewed: 29 April 2024
Jody
Australia5 reviews8.0“We enjoyed our stay but felt we could have found somewhere cheaper in the same area.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
Something that surprised us was the lack of simple things such as milk and coffee. Our hairdryer didn't work and had to ask for another. Also the walls aren't soundproofed if you know what I mean?
The location for us was excellent, many restaurants and shops were close by. The room itself was clean and comfortable. The staff were nice and helpful.
Stayed in April 2024
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Reviewed: 28 April 2024
Donna
Australia14 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Had to request extra mug,glasses,spoon,towel even booking was for three people.
Location was great.
Stayed in April 2024
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Reviewed: 27 April 2024
Tiffy9551
Australia6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 7 nights
- • Submitted via mobile
When the room was made up, there were no bin liners put back in the bins, and some of the rubbish was left in the rooms... plus no tea bags.. we found an empty bottle of water under the bed from the last people. Also the meals have not changed since September, they are the same only more expensive because they give you wine. But I don't drink. They need fried eggs on the buffet as they are $14 for 2 eggs. $25 Per person and kids eat free is great, but you have to remember and book the night before, or you have to pay $36 per person, which is steep. A bigger fridge and a microwave wave would be nice in these rooms The bathrooms are a little small, and the shower over the bath isn't good for people who have hip problems. If I had my parents there, they wouldn't be able to get in that shower
The staff were very friendly , the location was perfect. Breakfast was lovely all you could eatmake sure you book it the night before.. Beds comfy. But it would be better if it were two singles and a queen. Anzac morning biscuits were perfect.. thank you
Stayed in April 2024
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Reviewed: 26 April 2024
Marina
Australia1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
Good location, lovely pool for hot days, beds were comfortable
Stayed in March 2024
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Reviewed: 26 April 2024
Alexis
Australia7 reviews9.0“Best family-stay hotel we've found in Sydney. Best buffet breakfast, helpful staff and close to Central station, cit”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Pool water seemed to need better cleaning?
Location, staff, facilities perfect for family stays
Stayed in April 2024
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Reviewed: 26 April 2024
Ed
Australia14 reviews9.0“An excellent place to refresh after a long flight. Our air crew were staying there too.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing really
Great vibe, nice room, close to central, friendly staff and excellent breakfast.
Stayed in April 2024
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Reviewed: 26 April 2024
Renee
Australia8 reviews9.0“Perfect in everything”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Location , very clean
Central to everything
Stayed in April 2024
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Reviewed: 25 April 2024
Melanie
Australia7 reviews9.0“Good night away”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Pillows need replacing.
Breakfast was good value for the money. Would definitely stay here again
Stayed in April 2024
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Reviewed: 25 April 2024
Liam
Australia24 reviews2 helpful votes9.0“Ideal location for exploring Sydney”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
A couple of the amenity bottles in the bathroom were empty. Some visible wear and tear in the apartment but not a big deal.
Great location and reasonably priced for what it is. Breakfast was yum – good range of options.
Stayed in April 2024
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Reviewed: 25 April 2024
Robyn
Australia12 reviews8.0“Very clean and comfortable rooms, nice restaurant and bar down stairs.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Very friendly and helpful staff. Loved the restraint and bar.
Stayed in April 2024
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Reviewed: 25 April 2024
Amee
Australia5 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Maybe some more vegetarian options on menu but that's only a minor thing
Very friendly staff, room was clean, good location
Stayed in April 2024
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