really liked this hotel, definitely will stay here next time, staff is also good

Stayed in May 2024

My room was modern and comfortable. Reception staff speak English and are very helpful. Breakfast was adequate. Location is very good for all sights, including Airport Express bus.

Stayed in May 2024

Amenities.Please provide rubber mat at bathroom as the floor is slippery.Electrical pins of table lamps, hot water kettle not working properly.

Stay in the hotel was quite comfortable. Front line staff Isu was very helpful and gave excellent service. Mr.Ferray was also helpful.

Stayed in May 2024

I really enjoyed my stay at Karat Inn. All receptionists are extremely nice and helpful especially Aysu. Great value for money. Nice room very big comfortable and clean, good breakfast. Hotel very clean and quiet. Excellent location in a really safe area. Definitely recommended. Next time in Baku I will definitely come back here!

Stayed in May 2024

Everything was perfect Thank you for having us

Stayed in May 2024

The electricity needs to be checked - some of our sockets did not work properly, and the lamps were blinking when the fridge was turning on and off. Also in our room (king suite) the toilet bowl was shaking

Large spacious rooms, amazing staff and perfect location

Stayed in May 2024

Great hotel, everything was good. Clean room, good staff, good location, everything have in room

Stayed in March 2024

I really liked the staff, especially the breakfast was perfect, I checked in late, but the staff were very smiling and friendly, in short, I really liked this hotel, I will definitely come again

Stayed in March 2024

Everything’s

Stayed in February 2024

Value for money. Staff were very helpful and understanding especially at the reception.

Stayed in February 2024

Sometimes you can hear conversations from the reception in the room (2nd floor)

The room is clean and "European". Friendly staff, always ready to help.

Stayed in January 2024

Boutique style, nice staff

Stayed in January 2024

Nothing negative to say.

Nice clean room, comfortable bed, Good hot shower. Very helpful staff. The room was quiet too.

Stayed in December 2023

No elevator

Nice small property

Stayed in December 2023

A lot of traffic in the city

The location was close to the city centre and the staff was polite helpfull. it was quiet hotel room. We enjoyed.

Stayed in December 2023

Everything was great!

The location of the hotel was very convenient. The fact that it is in the center, close to places to visit, and close to everything was a very popular point for me. The staff was really helpful and friendly. We even talked to their manager and he was very professional. In general, although it was my first time in your country, I did not feel like a stranger at all.

Stayed in December 2023

Location, room lighting, comfort and cleanliness. Thanks to the staff for recommending tourist spots for us and preparing breakfast an hour earlier for our flight time

Stayed in December 2023

Everything is OK.

Indeed, the hotel staff was very helpful and friendly. I did not face any discomfort. Your hotel is very clean and is in a very ideal location for being closer to the center and also for business trips. Many thanks.

Stayed in November 2023

Overall quality can be improved. They have renovated a few bits and pieces around the rooms but still, most of the things are outdated and flimsy. Sockets weren’t charging the phones properly. However, for the price you pay, it makes sense.

The staff were extremely kind and attentive. Location was good, but because I need to be in the neighbourhood for work. Otherwise it’s a nice 15 minute stroll to the city centre. The bed was very firm and comfortable!

Stayed in June 2024

Bathroom and furniture are quite old, refrigerator was too noisy for me that's why I have to turned it off

Super friendly personnel, guys are really doing great. Nice location close to metro and sea but in a quiet street. Great set of essentials in bathroom

Stayed in May 2024

For the price of the rooms we paid, this was a good deal. The staff are very helpful and friendly, specially Aisyo and Ali at the reception desk, who were always available to help and guide us with any queries we had. Breakfast was basic but good, with refills done very timely. Room sizes are okay. Location of the hotel is very convenient - very near (walking distance) to the Baku Central Railway Station, and very well connected to all major attractions in the city and taxis available (we used Bolt app) easily.

Stayed in May 2024

breakfast was poor, with no porridge or omelet. The faucet in the bathroom did not work and there was no cold water. Despite the appeals, the tap was only repaired the next day.

Stayed in February 2024

First room the shower wasn’t sealed, so water leaked all over the floor. Very strange issue with payment: on arrival, they said their card machine wasn’t working. That same night, I was assured it would fine “in the morning”. Come the morning, I was given some spiel about the Russia-Ukraine war. I understand Visa doesn’t work in Russia because of sanctions, but this is Azerbaijan! Then was asked for fifty dollars on card and rest in local currency. Again, I refused, as I only had enough Manat to pay for my taxi. Lo and behold, the card payment machine was produced and it worked just fine with my Visa card. The unnecessary hassle left a bitter taste in the mouth, I’m afraid. Also, about a fortnight before coming, I got a scam message through booking.com’s messaging system asking me to ‘confirm my card details’ otherwise I’d lose the room. This is a scam and I hope the hotel was not part of this. I understand it is a problem on this site.

Second room was fine. Receptionist helped me change room after shower issue.

Stayed in February 2024

The bathroom had a terrible sewage smell. Water pressure was minimal. The shower spewed water left and right and was obviously broken. Cleaning didn't actually clean. Trash remained, etc. Basically no effort was put into it. Even coat hangers were broken and left unreplaced. Obviously no maintenance is done on even the cheapest and most basic items.

The staff was always nice to us.

Stayed in February 2024