If i had to highlight things need to improve that would be shower area & Drier was not in my room.

Stuffs had good manaers & appreciate all.

Stayed in May 2024

The booking assistance was pretty poor. They need to improve it. After having a long journey going through these hassles isn't expected. The receptionist should be able to deliver more info when asked.

I like the interior and cleanness. It was exceptional. The modern technology was implemented pretty nicely. Their staff behavior was excellent and professional which we usually expect. The location of the property is also good. You can have a lake view from the balcony. It was the best experience among the hotels I stayed in Gulshan.

Stayed in May 2024

Room could've been a bit cleaner also the AC wasn't properly working

The view from the room was top notch. Also liked the breakfast!

Stayed in May 2024

Breakfast quantity and options

Location was perfect. Views and overall service was superb. Breakfast items need to reconsidered and items need to be increased.

Stayed in March 2024

Its really hard to book this place directly.. food options need to change…

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where i had breakfast complimentary.. breakfast was okay and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

Stayed in March 2024

Roim facilities

Environment

Stayed in March 2024

They didn’t greet me

Stayed in March 2024

It was a great experience, the hospitality, the service and the atmosphere were incredibly pleasant. I would highly recommend it for family, couples or business purposes.

Stayed in January 2024

Nothing

Like the hotel environment, room, behavior of employee

Stayed in December 2023

Their breakfast.

Their service, location and cleanliness.

Stayed in December 2023

The room maintenance. The balcony is all dusty. The balcony floor is broken. I stayed in room no. 203. As it was on the 2nd floor, there were mosquitoes inside the room every time the balcony was accessed. There was no mosquito repellent in the room. The breakfast quantity was ok for me as I dont like eating heavy while travelling. But for foodies, it will be a disappointment. U cannot repeat even the fresh juice. That was very disappointing. Hotels at a similar price (Raintree, Pearl etc.) offer you much much more.

The view from the room is awesome. If you are travelling for work, the stay will be a stress buster. The breakfast is well managed, there is no unnecessary wastage of food. I couldn't explore its restaurant food other than the breakfast. I didn't use the gym either.

Stayed in December 2023

Food price is High. Swimming pool should be temperature controlled

Stayed in December 2023

Lake view from the room was blocked by a tree. You may add more coffee items (white). Washroom door key was defective probably. And the room size seemed smaller to me.

Room and bathroom facilities. Lunch was pretty good. Also good to see netflix subscription on the tv. Room lighting was good though.

Stayed in November 2023

There were no chairs around the pool. It was a lovely rooftop pool but could do with some umbrellas for shade, chairs, and loungers

The staff were excellent and went out of their way to be helpful. The lovely lady serving us breakfast was very friendly and extremely helpful. She helped us organise an Uber to the airport on our departure. The tv was a good size, the aircon was very efficient. The breakfast was very good

Stayed in October 2023

The interiors of the lobby had work to be done. Pool fee isn't included in the booking.com reservation which I should've noticed in the facilities area, but imo this should be all inclusive. And regardless of that, the pool shouldn't be 1,000 BDT+ Service charge for just one hour! This was a damper. The restaurant is also closed, so the costs of this low facilities hotel could be much lower. They're probably understaffed and not marketing themselves well.

I liked the room and the view of the lake and trees a lot. The breakfast was great and the views made the stay somewhat worth the money.

Stayed in September 2023

Clean, good location

Stayed in August 2023

Beautiful

Ledis

Stayed in August 2023

Nil

Very cooperative staff. They were all really very polite and caring

Stayed in August 2023

Good

Good

Stayed in July 2023

The pavement./road in front of the hotel is on construction. In and out hotel might be careful.

We arrived at midnight (or very early morning). The airport pick up is great. Hotel representative was waiting us in arrival hall and guide us to taxi driver. Though hotel is not located along the main road but hotel serivce staffs were waiting at where taxi dropped us in order to guide us to the hotel lobby. Breakfasts were great with several selections. Room is clean and big.

Stayed in July 2023

The pavement in front of hotel is on construction. Access was not that convenentient .

Hotel service was great. Our arrival time was after midnight due to flight schedule. Airport pickup was nice. Airport representative was waiting in arrival hall with placard to receive us. Room was big and clean. Breakfast with 5 options was rich and great. Location is good.

Stayed in July 2023

Every thing Is good room'service is good and location Is good but only think I have seen the photo on Google with balcony but I didn't get the same. I got whithout balcony room my wife is told me to book becouse of balcony but food is also good but the price is high we special booked for balcony but we don't get its was good experience there's pool is nice but they need to clean the pool water is smelling. Request to check this thing thank you

Stayed in June 2023

The quality of food served by room service was below par. Wifi quality was poor.

The staff was polite and very well behaved. Location is superb.

Stayed in June 2023

Didn't use the good free breakfast most of the time. it was served only after 7am which is difficult for those on business and have to be at work early. Could improve on the cleaning especially bathrooms. The bedding and towels are a little dated and showing. Could provide newer or more white.

Very attentive and helpful staff.

Stayed in March 2023