location. cleanliness great staff

Stayed in May 2023

The hotel is located in a somewhat dingy district and is a bit off from the city centre (about 40 minutes to walk). However there is a train/metro station close by (Brussels Midi) with which you can reach the centre in a whim. While the breakfast was quite delicious, more variety would have been great.

The hotel is in great condition and tidy. Staff is highly welcoming and always there to help. Rooms are spacious and come equipped with all the necessities. Breakfast was good.

Stayed in May 2023

The bathroom furniture is damaged. I missed the bacon and scrumble eggs at breakfast. Isnt easy to get to the city centre at night, and the best option is Uber, which is more expensive.

The rooms were clean. Breakfast was enough and with a good variety of products. The staff was superb and gave me many tips for visiting the city. The bar was open until late, and the environment was friendly.

Stayed in March 2023

Only one electrical socket in the room. No AC.

Stayed in May 2023

neighborhood

nice hotel, close to station

Stayed in May 2023

Bathroom could be improved in maintenance/upgrade

Large room, comfortable bed

Stayed in May 2023

you have to cross residential areas to find suitable restaurants- fast food available- but less dive-in options

terrace with sofas+ breakfast + excellent staff+ super cleanliness + near to Brussels zuid + drinks bar in hotel +library of books

Stayed in May 2023

Very convenient for the conference I was attending at the EGG Brussels

Stayed in May 2023

-nothing bad

-close to the train station -the breakfast was Swedish buffet and offered sufficient types of food -the staff was kind and helpful -the room was spacious, clean and modern

Stayed in May 2023

We found a few things that were a little strange. The position of the hairdryer and the fact the lead was so short made using it a bit of an issue. The position of the toilet roll was strange and make it awkward to use.The kettle lead was so short we had to place it on the floor to use it. We were travelling with a lot of luggage and the lift was very small. The fridge wasn't working on our arrival though having complained a SECOND time this was replaced with a working fridge. The hotels location is a little far from the station and not close to any main attractions.

The staff were warm and welcoming and tried to help when needed. The room was clean, tidy and of a very good size. There was lots of workspace and it was nice to see 2 chairs in a room. Storage was ample and extra storage was available under the workspace. The tv and cable was great. Having travelled for 3 weeks it was a fantastic sight to open the bathroom door and actually see A BATH with a shower over it. The bath was a good size and idea for a long relaxing soak. We had an enjoyable stay and breakfast was adequate and enjoyable. On our last day the weather was horrendous and we decided to have a cosy day in watching the TV and chilling out. We decided to visit the local supermarket and stock up on supplies. On our return we asked at reception if we could have some plates and things for the room to make our day easier. This request was met immediately and with no problems whatsoever. We asked on check-out if a taxi could be called to take us to the eurostar and this arrived quickly. Although I have listed some negative points on the whole the hotel was of a good quality with good staff.

Stayed in May 2023

Very friendly and helpful staff in the reception, both at check in day 1 and breakfast and check out day 2. Glutenfree bread and cereals at breakfast. Would have been lovely to also have some more alternatives when you look at the "non glutenfree" bread table filled with croassants, bread with chocolate, cookies etc.

Stayed in May 2023

The room should have been larger. The lighting should have been better. More trendy. The sorest point was the lack of power points in the room - there were just two! It meant that if you were watching TV, you couldn't charge your phones or boil water for tea; and vice-versa! The room needs at least three more power points- one near the table for the electric kettle and one each near the beds, for charging phones/cameras.This aspect needs to be addressed immediately.

The location was good, three bus stops and a short walk away from Brussels Midi station. The staff was super friendly - one of the friendliest we have met on our numerous trips to Europe so far. The lobby was nice - enjoyed a game of chess every evening, after we returned from the sightseeing. The bathroom was clean and good. House-keeping was excellent changed towels and napkins daily.

Stayed in May 2023

Too much air freshener near d lobby area.

Decent room with decent location.

Stayed in April 2023

Location is not near city center. Also wifi didn't work for many hours

Food

Stayed in April 2023

large rooms

Stayed in April 2023

I think the breakfast could have been better . No omelets no fruit salad. Just some low quality croissant and pain au chocolat

Stayed in April 2023

there is very strong scetnt ať our hall, its little uncomfortable. we have some not fully washed bed linen, there are some stains that probably stays here. we forget tell the staff everytime. apart from this, room was nice and clean

Hotel has very nice lobby, rooms are well equiped and comfy. Hotel has good location, its possible to walk to the center and big train/bus station. Staff was very nice and proffeisonal, they give us very big and good meal to go to the airport. breakfast are very good and nice selection even with vegan cheese.

Stayed in April 2023

Loud noises could be hear from outside and other rooms. Even though breakfast was nice, it could be updated with other pastries than croissant variants. Had a strange feeling when arriving to the hotel. The location / area was a bit shady. Not necessarily the hotels fault, just keep it in mind if you're for example: traveling alone.

Solid hotel, worth every penny. Hotel interior and romms were super nice. Spacious and comfortable beds. The 24h open reception was a welcome surprise. Breakfast and other facilities in the hotel were nice.

Stayed in April 2023

The front desk staff was friendly and welcoming.

Stayed in April 2023

Friendly staff over and above. Breakfast just right before a long jpurney

Stayed in April 2023

Good Breakfast

Stayed in February 2023

The area, we were very intimidated, as soon as it started to get dark

Wonderful hotel

Stayed in April 2023

You can hear the neighborhoods and the pipes of the building. Also, 20m walk to the train station so if big luggage, can be tricky, but there is also a tram.

Cosy hotel, fair breakfast and price. Very attentive staff.

Stayed in March 2023

Rooms are comfortable, clean and cosy. Breakfast was great with a large choice of fruits and cheeses and different breads and cereals. Service was impeccable. Reception staff were very welcoming and friendly as was the owner. Area is quiet and public transport quit well served.

Stayed in January 2023

... but the door let in light and noise from the hallway... and we found a long black hair on the white bed sheet. ... but of poor quality products. It is almost impossible to park in the area.

The room was as expected... And the breakfast buffet offered a correct choice... The staff was very friendly and considerate.

Stayed in April 2023