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  5. Reviews of Royal Hotel

Reviews of Royal Hotel 1 stars

Boulevard Du Jardin Botanique 8, 1000 Brussels, Belgium

#190 of 194 hotels in Brussels

Guests' Choice

Review score

Based on 322 hotel reviews

4.4

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.1

  • Location

    7.6

  • Facilities

    4.9

  • Staff

    6.6

  • Value for money

    5.5

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 26 April 2024

    5.0
    It was OK: restful and nothing like the experience other commentators on booking seem to have had!
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night

    Smells a bit weird, and its upkeep strategy could well be described as "eccentric". But that is sort of an industry standard for basic Brussels hotels. Not spotless, but not half as dirty as the other reviews on this site would suggest! I probably wouldn't choose it if I was travelling with someone else (the toilet door had come off its hinges), but totally decent for a solo traveller.

    It was very basic and everything worked. I got exactly what I had specified, and nothing more. So, fine. Wifi good – better than in some of the more luxurious Brussels addresses – and the shower was way nicer than my own! Dead central (albeit on the rather lugubrious northern beltway) and amazing access to the Gare du Nord and Rogier metro: ie, perfect for the airport, trade fairs at Brussels Expo and Tour et Taxis, and for access to destinations in France, the UK and Netherlands. Nice staff, too.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    5.0
    Just to sleep over for few hours
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    It was dirty!!

    Location !!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 3 nights

    Everything but at least there could have been a hanger or something to put my clothes on

    There were no bedbugs and shower worked. Otherwise it was as terrible as descriptions paint.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 2 nights
    • Submitted via mobile

    Everything else

    Location

    Stayed in April 2024

  • Reviewed: 12 March 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    the room was quite ill-kept. We decided to ignore others' reviews, but the beds really had yellow stains, the vent in the bathroom was *blocked* with mould, the wall-papers were unstuck in multiple places and the railing on the stairs was quite unstable as if it was going to break any moment (our room was on the 3rd floor). The window was short, about half the width of the room, so the room was not well-lit during the day, especially with the cloudy weather in Belgium. The walls are very thin and we frequently heard other guests passing by (our room was next to the stairs) or listening to music. Also, the window looks at an inner courtyard with a vent from the kitchen of a restaurant on the ground floor.

    Despite my bad review in the next field, it was perfectly ok for 2 nights if you don't have high expectations. The main positive aspect is that the hotel is next to the end of a main pedestrian street leading straight to the main city centre (at a walking distance), perfect for the start of a short stroll or a longer around Bruxelles.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    3.0
    Just for one urgent stay, not for normal vacation.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was dirty. The whole room was smoky, the smell of cigarettes permeated everything, the bathroom was poorly cleaned and dusty. The photos do not correspond to reality; in real life our room looks much worse. Even though there is very clean and nice in the lobby, but the rooms need better cleaning. The breakfast is not included. The price is a little high for such apartments.

    Friendly staff and really good location! It is really 5-10 minutes from the city center.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    3.0
    Only plus was location else less value for money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    it was not clean, post check in I had to ask the reception person to come clean the bathroom.

    Location was nice.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    4.0
    Do not recommand
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Everthing Else , Extremely Dirty. Dirtiness. Price extremly high We had booked a 2 persons room we had given a 4 persons room and we had asked not to touch the other 2 beds !!! Toilet Door opens weirdly. Noisy , there was a lot of noise we were in a romm that is next to the reception we've heared everything going there !! It was a weird room , Trés bizzare !

    Location , Size of the room.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Really bad

    Bad Service

    Stayed in December 2023

  • Reviewed: 24 December 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bedding had stains, the room was freezing cold and the bathroom was so tiny. We were so uncomfortable and the staff were just so unbothered. Unwelcoming and a hotel I really wouldn't recommend

    Stayed in December 2023

  • Reviewed: 19 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is a very terrible smell of cigarettes in the room

    Stayed in December 2023

  • Reviewed: 4 November 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night

    cleanliness

    Stayed in October 2023

  • Reviewed: 28 October 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night
    • Submitted via mobile

    Dirty pillow and mattress no need to talk about INFECTED

    Stayed in October 2023

  • Reviewed: 1 October 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night
    • Submitted via mobile

    Very very noisy room 21, but not only from street and from inside from people loud talking and shouting

    Location is good

    Stayed in October 2023

  • Reviewed: 22 September 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A not expensive place to stay in Brussels

    Stayed in September 2023

  • Reviewed: 13 August 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tha facility, it does not have a mirror, trash in wc, kettle, and elevator. It was written that it has breakfast for separately payment, but it doesn't

    The location, staff behaviour

    Stayed in August 2023

  • Reviewed: 16 June 2023

    5.0
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 8 June 2023

    5.0
    would not go again
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 2 nights

    Bathroom -toilet

    Stayed in June 2023

  • Reviewed: 26 May 2023

    3.0
    Location is good, room could use an renovation.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is not clean. It has mold on the walls, shower and around the toilet. The light in the bathroom also didn’t work.. The room has a smell of smoke, which is not nice.

    The hotel is next to the city entrance, which makes it easy to go to the city.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    5.0
    Good stay despite the room smell
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night

    The negative aspect is just one: it is the smell, for the unknown reason the room did not smell good, despite it was perfectly clean, etc. But the smell: perhaps combination of old smoke habits etc -- this was the main problem. If they could eliminate the smell all will be excellent. The other minor issue: they do not provide any glasses if one needs to drink something.

    The positive side: location, view from the room, mattresses, wifi. All facilities worked good, there was an additional heater in the room which worked extremely well.

    Stayed in May 2023

  • Reviewed: 5 April 2023

    5.0
    4 April 2023
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night
    • Submitted via mobile

    They took 20€ for visitors

    There's not any space or privacy.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom and toilettes

    There is ni restaurant and you, no water event to be paid. No frigo ...

    Stayed in March 2023

  • Reviewed: 28 March 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night
    • Submitted via mobile

    Breakfast should be included in the price

    Stayed in March 2023

  • Reviewed: 29 December 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water

    Location

    Stayed in December 2022

Showing 1 – 25

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