There was no parking in the hotel and we needed to walk a bit to go to the designated parking area. Also, there were only 2 small pillows in the master’s bed, and 1 small pillow each in single beds. We had to look around for the spare pillows which we found in the closet so we had to do the pillows ourselves, however, the bed was really comfortable. There was no available food service in the hotel but the complimentary drinks in the room were okay.

The location is in the high street but you wouldn’t hear the public at all (we were at the 3rd floor facing the high street), so it’s very near restaurants, activity centres and nice shops and near the sea with beautiful beach front!!!Also, in the hotel although some fixing is a little bit outdated, it is very clean. The bed was really comfortable and the room’s heater was so effective that in only few minutes the room was tropical. We really loved the swimming pool, sauna and steam; the staff were really friendly and accommodating; and it’s not far to drive to Bruges.

Stayed in April 2024

Beds a bit soft, and an alarm went off a couple of times in the night.

Good welcome. Nice to have a sauna, and a swim on a cold day.

Stayed in November 2023

Room didnt offer value for money and staff were a little unfriendly.

Excellent location and the kids loved the pool.

Stayed in November 2023

It was great but it was too sad because we love to stay one more night but there was no availability. But over all my family enjoyed it

Stayed in September 2023

Breakfast v good. Very efficient pleasant and helpful staff

Stayed in May 2023

Sauna is really bad because it's badly located

Location

Stayed in May 2023

The swimming pool was not available.

The wellness. The room.

Stayed in January 2023

The swimming pool was a disappointment. Small and not too clean.

The staff were friendly and professional. The room was large and comfortable and the bathroom was huge.

Stayed in December 2022

Room was just sufficient but no hooks for coats or towels. No central light switch. No soap dish or towelrail near shower. Insufficient reading lichting in bedroom.

Position of hotel

Stayed in December 2022

It is a nice hotel. The staff is very friendly and helpful. The location is excellent, nearby the beach and in the shopping district. The rooms are well maintained and have a decent size. The only thing we were missing was airco. It was hot in the room.

Stayed in August 2022

The views of the back Hotel was not nice to see 😕 better but some pictures of beach there .

I like the breakfast and the swimming pool and the staff are very friendly 👌

Stayed in December 2021

Sauna broken Swimming pool area needs urgent update, much smaller than it looks on the pictures No soap in the shower at the swimming pool Door of our bathroom didn’t close (we had the suite). Curtain with a hole in it. Everything was less than expected. Not the experience we hoped for.

Location Friendliness of staff

Stayed in September 2021

On the other hand - it seems like the owners of the hotel do not take care of it, everything is old and half broken, it needs cosmetic renovations. We booked this hotel for wellness and swimming pool - it was also broken, we were allowed to go to the hotel nearby.

Very nice and friendly staff, really felt welcome here. Breakfast was very good! And everything is very clean - rooms, other premises.

Stayed in August 2021

Was near the beach and the stores

Stayed in August 2021

I booked hotel with free parking and when arrived was informed the parking was full and was advised to park the car in private parking for 20 euro. When I mention that the parking was included on the price of the hotel was told that booking advertising wrongly and the hotel parking would be 30 euro. In the end the car was parked I. The centre for 2.50 euro…

The hotel is very central located, has sauna, swimming pool and steam bath. Very clean and comfortable.

Stayed in December 2023

Lot of noise on the street

Breakdast super

Stayed in August 2023

I got the room which was on the side of the main shopping street which is nice but in the night it was very noisy, parties, noisy people walking on the steer until like 5am. Closing windows was not an option because it was too hot to sleep with closed. Some of the pillows were very smelly. Breakfast 24€ it really over rated.

The swimming pool was really pleasant. Location i is perfect

Stayed in July 2023

Hotel was super dirty. Spa facilities were not working. Beds uncomfortable and duct taped. Rooms small and badly designed with cracks in the walls. Rude staff. Definitely not a 4 star hotel. 2 star at most. No air conditioning and windows open to busy and loud street. Coffee pads are extra pay after day 1 and only coffee without caffeine. Staff will argue with you instead of fix problems.

The whole experience was AWFUL! We didn't like absolutely anything. The only positive thing that can be said is that is was easy to get to the beach or the shopping street.

Stayed in July 2023

When you walk in When you enter the building, you immediately notice a strong smell of chlorine coming from the pool. Our room was on the first floor, but the hallway was very dark and the lights only turned on when we started walking. The staircase looked old and worn out and the carpets on the floor were stained. Our room had a musty smell because there was no ventilation, and there was only one window to let in fresh air. Unfortunately, the view from the window was not pleasant, as we could see a maintenance steel staircase and a dirty, moldy area. The blinds in the bathroom were bent and couldn't be adjusted, and the basin had a crack. Lastly, the coffee cups provided were small paper cups. This is not worthy of a 4 star hotel.

The place is well situated near the beach front.

Stayed in April 2023

there was a print of a bug smashed into the cealing. the parking was very expensive and not at the location, breakfast was 20 euro’s per person and not of a very high standard.

the bathroom was very nice, the bed was also comfortable

Stayed in December 2022

Room too small. 8m2. For dwarfs!

Stayed in July 2022

Alles was top dik in orde

Stayed in July 2022

Very small and uncomfortable room even if we took the « confort » room. It’s not a 4 stars hotel. The parking is very expensive (30€/day).

The localisation, in the city centre close to the beach.

Stayed in June 2022

The hotel has a worn down look and feel. Many cracks, stains all over the place from the carpet to the room walls and in the bath room (sink). There was also mold in the bathroom. The lobby of the hotel can also use some refurbishments to make it comfortable to sit and have a drink. The sauna was broken and visibly for a while already. Then don't advertise for it please.

Breakfast was sufficient from a variation and quality perspective. The swimming pool is heated.

Stayed in May 2022