but the room we had was tiny and the elevator could hardly fit 2 people with bags. there was a tiny bit of window opening to a patio kind of corridor. In the description of the hotel room there was 'view to the mountain' which is not expected in anywhere in Belgium, but why necessary to mention this even though there's even zero view to the city? My friend who stayed with me ,called the room as 'prison vibes'. The picture that was offered for the room was from a different room.

Staff were very nice and friendly and responsive. Always available and at service.

Stayed in September 2024

I didn’t like the smell of cigarettes that was left in our room, we found a cigarette bud under the bed, which tells me the cleaning staff don’t really clean it properly. We stayed three nights and our room only got cleaned on the third day after the receptionist asked us to. Which I thought was a little weird, they should be doing it everyday. Then noise when sleeping with the windows open is unbearable, the last night we stayed there I’m pretty sure we either witnessed domestic aboard or child abuse in the next door buildings. So that wasn’t really the hotels fault. Just bothersome.

It was close to the beach and the tram , everything was relatively close.

Stayed in July 2024

Very basic

Location

Stayed in April 2024

The room is not comfortable, there were no mirror in the room or in the bath rooms.

Only good location.

Stayed in August 2023

Good

Stayed in September 2023

The hotel is still under construction It can't be compliant towards safety the way the floors and staircase have been organized A lot of noise at night from other guests

location is great

Stayed in June 2023

It was not the cheapest hotel and there was no big range of tv channels beside BBC and there was no facility to make tea or coffee in the room. The first night there was a lot of noise in the buildings close by.

the easy booking in and the location

Stayed in August 2023

Het bed was comfortabel en alles was proper

Stayed in July 2023

The rooms smell mold, a strong smell of mold.

Friendly staff, especially the men receptionists. The location is excellent.

Stayed in July 2022

The room and bathroom require general renovation! First impression is terrible...second also ;p ; terrible acoustics: the morning shower of the neighbors can be heard as if they were bathing in my bedroom; the light in the corridor worked 50/50 cases, I had to look for my room with a flashlight (there is no window so even during the day it is completely dark), the view from the window in the room overlooks the wall of a tall building, about 2-3m next to it, so it was dark in the room, it was hard to see even small peace of the sky to checked the weather outside. Price to high for this standard, if it was cheap i would say "ok, this is only place to sleep, i dont need much". At least for the time when they are doing some repairs in the building and some things are not working (e.g. lights, lack of electricity in some contacts), prices should be much more attractive

hotel staff very nice and helpful, great location

Stayed in August 2022

The facility is very small. Being pregnant and traveling with 2 young kids and a suitcase, could barely fit into the elevator. The room was very noisy, can hear the traffic and all from outside. You hear people next door or in the hall as if they are in the room with you. The shower and bathtub should be replaced asap. No fridge in the room No TV. ( Blood) Stains on curtains?? The corridor is very narrow. No breakfast. Okay for a short stay.

The location is great, the beach, shops and public transportation are just around the corner. The staff at the desk are friendly and welcoming.

Stayed in July 2022

The room was small, I mean really small, like 2x3 or something like that. There is no Wifi (really in 21st Century?, no TV, facilities - old and cheep looking. If you meet some local girl at the bar, dont take her to your room for an follow up session (or if you must drink some more :-)).

Great location close to beach and tourist part of the town. Price comparing to other hotels in this area is very reasonable. Stuff was very helpful.

Stayed in June 2022

Good for what it is, small outdated rooms, but greaat for a one night stay in the city. Location couln't be better!

Stayed in June 2022

The room was not properly cleaned, the bathroom: shower, sink and toilet all rusty and not properly maintained. Plus there was smoke smell all over(even if smoking is normally forbidden). Also the room was not isolated, you could hear anything from the other rooms very easily.

Stayed in May 2022

the smell in the room poor quality of the room

breakfast : not applicable location perfect

Stayed in April 2022

Decoration poor

Not available due to hotel refurbishment

Stayed in March 2022

Most of the building was dirty, the lift was dirty too. The lift was broken at one stage. No curtains, some flimsy shutters that slide along and don't keep light from the other room out. An air ventilation fan on the outside of the building was whirling 24/7 (all night while attempting to sleep) and was very loud. Not much sleep was possible. The room was boiling. It was more like a holding cell. One pillow.not.very comfortable. Hardly any loo roll and wasn't replaced daily, no new soap or shower gel provided after the first day. The room was not cleaned on the second day. When I first arrived they offered me a room where the bed had not been cleaned or made and towels all over the floor. They moved me to one that was ready. It was more like staying in a prison. Absolute rubbish. The small coffee machine downstairs had a variety of choices on offer, but no milk was in the machine. The place was totally grim, probably a drug den or brothel.

The second room they offered was clean and the bathroom decent.

Stayed in September 2024

Every thing

The location

Stayed in September 2024

Loud noises, very dark paint on the wall giving a gloomy look to the room. But doesn't matter if you are outside for most of the day fair budget accommodation

Very friendly and helpful staff, nice relaxed atmosphere and great location close to the sea, restaurants, beaches and city centre. Very basic accommodation, but meets value for money and is clean.

Stayed in August 2024

Expensive, very poor accommodation

The location

Stayed in August 2024

We were 3 ppl and there were only two sockets (3 including the bathroom one) in total in our rooms so we had to take turns to charge our phones. We were on the street side so it was quite noisy, and the room needs an Aircon bc it was fine for one night but I can't imagine staying there a few days with hot weather. The bathroom was clean and fine but the water from the shower goes onto the whole floor as there's nothing to block the water but it's not a major inconvenience.

The staff was very friendly, the room was what I expected for the price and cleaner than some comments suggest... Y'all need to learn to read, it's clearly stated there's no breakfast or fridges in the room so don't expect that ! + Good WiFi When it comes to the location it's very close to the beach and all the restaurants and supermarkets so there's everything you need there.

Stayed in August 2024

Nothing to complain. We booked a hotel close to the beach at a good price and everything was good.

You get what you pay for. A good price for an older hotel with everything totally okay. How can people complain, when they pick a cheaper hotel. I.e. closing the doors quietly, which people ate complaining about. Just push the door handle from inside the room when leaving, that way you can take over and push the door handle outside the room, which is blocked, if you try to only push the outside door handle. So closing the door quietly is possible. And complaining about neighbours looking into your room? Well, close the nice wooden blinds. Extra points for one of the friendliest staff member, we have ever met.

Stayed in July 2024

Thin walls, you can hear everything in the hall and other rooms. A room with no view and when u open the window for some fresh air u have a lots of noice from the aircos/neighbours. A very poor and short sleep.

Clean sheets/bed

Stayed in July 2024

I missed having a kettle to boil water in. There was no way to make a cup of coffee in the room. You could buy some downstairs, however. Not the best place for people with mobility issues since the elevator was rather small.

Our room was clean - practical and beautifully furnished. The wooden blinders kept the sun out nicely and gave the interior that seaside touch. All in all, it was a lovely space for the price per night. 1 minute walk to the seaside and Kursaal Ostende - perfect location for exploring both the center of town and the beach. The staff was very friendly and accommodating.

Stayed in June 2024