No changes for many years.

Different food

Stayed in April 2024

N/A

We liked and enjoyed most of the things offered by the property.

Stayed in April 2024

everything it was ok,

pool room

Stayed in March 2024

The breakfasts was average! Pool and room as well as rest of the facilities are good enough.Nice place to be. Will be back with pleasure.

Stayed in March 2024

pool management

Location and room, comfortable hotel

Stayed in March 2024

Nothing.

The room was big enough and comfortable, breakfast with a variety of good food. Nice SPA facilities and pools.

Stayed in February 2024

EXCELLENT

Stayed in March 2024

In addition to the great experience, special compliments to the SPA!

Stayed in March 2024

Breakfast can use improvement: fresh baked goods and real juuces would be nice

Spa, sauna, pools are excellent

Stayed in March 2024

Lots of people come on the weekends and it was February! If you want more privacy, come on weekdays!

Quiet place, convenient parking for cars. The rooms are clean, the linens and pillows are comfortable, the room is clean and spacious. I liked the food - tasty, varied (we took breakfast + dinner). I liked the thermal pool. The pool and locker rooms are also clean. The staff is polite, both at the reception, on the floor and in the restaurant. They work professionally. Large park area for walking. Overall, very good value for money! Mineral water was collected in a thermos from a spring in front of the hotel.

Stayed in February 2024

working time of the pool could be longer, staff in the restaurant renaissance or mediteran could be more polite, however acceptable

everything perfect as always, cordially recommended

Stayed in February 2024

He must to change hour for working S.p.A.

Location

Stayed in February 2024

None :)

The hotel has the best location in town! At the exact city center - with the huge park on the one side and the main street right in front of the hotel's doors. Spacious and comfortable rooms. It was very clean and comfy. Friendly staff. Good breakfast. The pools in the SPA center are big and warm, and even though the hotel had lots of guests, the place didn't feel crowded. There was eblnough space for everyone in the water both inside & outside.

Stayed in February 2024

pool

pool and room are good.

Stayed in February 2024

I liked the water especialy the outside pools

Stayed in February 2024

No coffee machine in the rooms and this is standard in a lo of 4 and 5 star hotels. The floor if the inside pool was very dirty, which is definately a big issue that needs to be resolved!

Mineral hot water. In the center. Great pools

Stayed in December 2023

Very good location of the hotel right next to the park and close to the city centre, good breakfast.

Stayed in December 2023

Some days there is too much crowd at the pool and the staff can't solve the problems - jumping in sight, reserving sunbeds with towels for the whole day from early in the morning and no one sits in them, drinking and eating on the edge of the pool and around. Tolerating such guests is not a good picture for the other guests. The staff is very very kind, but maybe the managers should give them more rights in keeping order at the pool.

The location is excellent and the staff is very very kind.

Stayed in January 2024

I didn’t like the staff. Most of them could not speak english and often they hesitate to give you information needed for orientation.

The room, the pool and everything else was very clean! The food was also very delicious and there where a variety of it!

Stayed in January 2024

Great spa place!

Stayed in January 2024

The housekeeping was too loud and talking in the hallways.

Really clean rooms. Enough space! There was everything you need for a short stay. The pools are clean and nice. The hot outdoor one was great! Breakfast also has everything a person could need. Staff was friendly.

Stayed in January 2024

Maybe the lady in the bar can be more smiling, and i would suggest the lifeguards to be more present at the pool because many visitors dont apply to the rules of the spa area (many guests especially kids jump in the pool which is forbidden).

This is not our first time to come in Interhotel, i must mention that the breakfast now is even better than before with more choices which is great. One of our nights we decided to have a dinner in the hotel, i must say the dinner option is also better than before which was really great value for money. The spa facilities were excellent, good water temperature, sometimes maybe too crowded but that is not hotel's fault. The room was clean and warm and everything worked perfectly. The hotel was wonderfully decorated for the holidays and i must mention that this hotel has the best lobby, you can find a great spot and relax while reading a book, the wi-fi speeds were great.

Stayed in January 2024

One issue was the practice of guests leaving their towels on sunbeds at the pool area to reserve them and go out of the hotel, which often made it challenging to find an available sunbed. Additionally, the breakfast time was quite crowded, leading to a somewhat hectic atmosphere. Addressing these issues could significantly enhance the overall guest experience.

I recently stayed at Interhotel Sandanski and loved their spa center and thermal pools. The spa was relaxing with great services, and the thermal pools were warm and clean - perfect for unwinding. Highly recommend for a peaceful and rejuvenating stay!"

Stayed in January 2024

There wasn't additional outlets for charging mobile devices.

Stayed in December 2023