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Reviews of PortoBay Búzios 4 stars

Rua dos Coqueiros, 10, Armacao, Búzios, CEP 28950-000 , Brazil

#45 of 109 hotels in Búzios

Guests' Choice

Review score

Based on 59 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.4

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 29 April 2024

    8.0
    Great stay but rooms need better maintenance
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 3 nights
    • Submitted via mobile

    - The rooms need better maintenance. For example, we noticed that under the bathroom sink it was completely black / green due to mold. The shower also had plenty of mold spots. This could be easily avoided with a monthly deeper cleaning. Also the roof tiles in the balcony were not clean - Spacious kitchen area without any oven. We were unable to make any home meal due to that. There is enough space to install one or at least a portable one - Missed a small gym

    - Huge room, it really felt like a vacation house - Very comfortable and large bed - Nice balcony with pleasant view - Breakfast with multiple options, including tapioca

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Excellent location. Family rooms are very spacious and comfortable.
    • Leisure trip
    • Family with young children
    • Master Suite
    • Stayed 7 nights
    • Submitted via mobile

    Very good location and rooms were very spacious and comfortable.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Tasteful retreat to switch off for a couple of days
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful lodging with lush green surroundings, very tasteful decoration. Simple but spacious rooms. Delicious breakfast. Very kind and competent personal. Location a bit outside the main road but walking distance to turistic center of búzios and Praia brava

    Stayed in March 2024

  • Reviewed: 10 February 2024

    9.0
    Refreshing Retreat
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 9 nights

    The publication show photos of a gym that does not exist anymore

    We thoroughly enjoyed our time at Porto Bay. Initially, the room we were assigned didn't align with the booking photos, prompting us to request a change. The staff graciously accommodated our request and swiftly arranged for us to move to a different room. The pool area was stunning, and we were provided with fresh towels daily. Additionally, breakfast offered a wide array of options to choose from.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    10
    You can’t go wrong! Recommended!
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Everything was great!

    Great hotel, very peaceful and organized! Staff is amazing. Short walk from the Rua das Pedras (around 15 min).

    Stayed in January 2024

  • Reviewed: 12 January 2024

    10
    A tranquil oasis with the most perfect staff
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 7 nights
    • Submitted via mobile

    The only improvement we could find is that a few more hanging spots in the room would be great, you can tell it was a good experience when that’s the only downside!

    The staff are excellent at this hotel and really made our stay special. All of them deserve credit but we had specific great interactions and service from Priscilla and the young lady that works in the bar at the reception. They were always super friendly with their interactions, and really went the extra mile when it came to special requests and personalised services. The breakfast was great, varied and designed to mimic home cooked grandma style breakfast which made every day start that bit better. We can’t recommend the hotel enough, we even visited during the busiest week of the year and the hotel still managed to be a tranquil setting to relax against the super busy buzios during the new year break.

    Stayed in January 2024

  • Reviewed: 29 November 2023

    10
    Night in Búzios
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Kindest of the personnel from very beginning, view from the lobby terrace, rooms with verandas, swimming pool (open 24h), food…Hotel is located in very quiet area but still walking distance to main boulevard of Búzios, really recommend this hotel:)

    Stayed in November 2023

  • Reviewed: 26 October 2023

    10
    Great place to stay.
    • Leisure trip
    • Family with young children
    • Royal Suite
    • Stayed 7 nights
    • Submitted via mobile

    The day/evening food menu was pretty limited. Mainly burgers and basic pastas. Nothing vegetarian but one salad. I'm sure the local staff could make a better menu. I'm sure it will improve. I suppose most people eat out anyway.

    Excellent staff.. Very pleasant, welcoming and helpful. Best staff I've met in 30 years of coming to Brazil. The hotel was very clean and super, imaginative breakfast catering for all tastes and diets. Also not on the beachfront so quiet and civilised.

    Stayed in October 2023

  • Reviewed: 6 September 2023

    10
    We will be back to PortoBay
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very good. We enjoy the time we went there.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Royal Suite
    • Stayed 5 nights

    Rooms, views, location.

    Stayed in August 2023

  • Reviewed: 11 July 2023

    8.0
    Great place, but could use some renovation.
    • Leisure trip
    • Family with young children
    • Master Suite
    • Stayed 3 nights
    • Submitted via mobile

    Towels were very old, the master suite was in need of renovation and redecoration. Toilets don’t work.

    Beautiful location, helpful and nice staff, very nice view, great common areas.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    9.0
    Fantastic, would highly recommend
    • Leisure trip
    • Family with young children
    • Master Suite
    • Stayed 4 nights

    Spacious, well presented rooms with amazing views over the sea. 10 minutes walk to the beach and into beautiful Buzios.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    10
    Perfect!!!
    • Leisure trip
    • Family with young children
    • Master Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    WE LOVE ABSOLUTELY EVERYTHING OF THIS HOTEL. PEOPLE OF THE RECEPTION ARE SUPER HELPFUL. BREAKFAST WAS DELICIOUS AND THE GUYS OF THE KITCHEN WERE VERY KIND.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    10
    Very good stay.
    • Leisure trip
    • Family with young children
    • Master Suite
    • Stayed 4 nights
    • Submitted via mobile

    I had no dislikes.

    I liked the clean room and the sliding doors off the bedroom and living room area.And I had a beautiful view first thing in the morning.And a beautiful sunset view to enjoy.Also the breakfast each morning was really good.

    Stayed in June 2023

  • Reviewed: 24 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Very nice and helpful staff (and hotel manager) Comfy room and bed Great pool area and tasty breakfast with lots of options

    Stayed in May 2023

  • Reviewed: 17 April 2023

    9.0
    Great Experience
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 3 nights

    You need to check the spa facilities, you have a few leaks in the sauna areas that lose heat, so the experience is not that high need to upgrade a few drinks specially wisky, dont have japanese or Bourbon alternatives

    Great place to relax great facilities

    Stayed in April 2023

  • Reviewed: 19 March 2023

    8.0
    it was ok
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 2 nights
    • Submitted via mobile

    room was odd, doors separate, AC not working well

    garden and pool

    Stayed in March 2023

  • Reviewed: 14 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 5 nights

    Breakfast

    Stayed in March 2023

  • Reviewed: 8 March 2023

    10
    Peaceful Escape
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The location was great. Walking distance from the centre, but away from all the noise so very peaceful. The staff were exceptionally friendly - from the receptionists to the bar staff. They helped us book trips for Buzios and Arraial do Cabo. The rooms were immaculate and spacious. Very comfortable beds. The air conditioner was on for our arrival meaning the room was cool when we entered (this has been the only hotel I've been to in Brazil to do this). The pool area is also stunning! And all this for an brilliant price! I would definitely recommend people to stay here if they are visiting Buzios

    Stayed in March 2023

  • Reviewed: 16 February 2023

    8.0
    Some rooms could do with maintenance
    • Leisure trip
    • Family with young children
    • Master Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had to move rooms as the one we were allocated was damp and smelled bad. Damp and mold marks over walls in bathrooms. Moved to a room upstairs which was much better

    Great pool and views

    Stayed in January 2023

  • Reviewed: 2 November 2022

    10
    PortoBay Buzios
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Enjoyed every moment of our stay. Jo and her staff are exvellent

    Wonderful staff, beautiful lication pristine clean comfortable rooms,

    Stayed in November 2022

  • Reviewed: 26 October 2022

    9.0
    My favourite Hotel in Buzios
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 2 nights

    Everything is Perfect

    This is a beautiful Boutique hotel. When you enter the hotel you feel you are in a Luxury hotel. The staff are extremely friendly and helpful. The hotel is very clean and the breakfast was delicious set in a beautiful area. If I return to Buzios I will for sure stay here.

    Stayed in October 2022

  • Reviewed: 27 August 2022

    10
    Absolutely amazing!
    • Leisure trip
    • Couple
    • Royal Suite
    • Stayed 3 nights
    • Submitted via mobile

    We didn't like that it was over...

    We liked absolutely everything. The staff took really good care of us. We are definitely coming back!

    Stayed in August 2022

  • Reviewed: 24 June 2022

    8.0
    nice quiet hotel with very spacious rooms close to to restaurants and nightlife
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    nice quiet location a short walk to the waterfront restaurant and entertainment area

    Stayed in June 2022

Showing 1 – 25

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