187 rue Ouellette, E3Z 3E8 Grand Falls, Canada
#2 of 5 hotels in Grand Falls
Guests' ChoiceBased on 316 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.7
Staff
9.3
Value for money
8.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Melissa
CanadaThe kids constantly playing ball hockey outside my room, the bread and pineapple in the pool
The beds were comfortable
Stayed in April 2024
Reviewed: 26 March 2024
Jolene
CanadaThe breakfast was done early - 9am. Any hotel we have stayed at is usually 10.
Pool was nice. Location to rink and Tim Horton's was great.
Stayed in March 2024
Reviewed: 9 March 2024
Vickie-lynn
CanadaClean room with a well maintained pool
Stayed in March 2024
Reviewed: 1 January 2024
Michel
CanadaThe bed was to soft for me
The staff was very welcoming when we sing in the clerk was very pleasant and helpful
Stayed in December 2023
Reviewed: 31 December 2023
Andre
CanadaIt's all good....no complaints!
I stay at this BW+ in Grand Falls/NB quite frequently on my bi-monthly trips from my HomeOffice in PEI to Ontario, and - on the whole - I like the place. The location right off the Trans-Canada highway -but without the usual highway noise - is ideal. Although the facility has no "in-house" restaurant to speak of (just a glorified bar with lots of greasy finger-foods), there are restaurants in the town of Grand Falls across the bridge, many of which offer deliveries. So, grosso modo, I still like the to stop for the night there.
Stayed in December 2023
Reviewed: 28 October 2023
Maryna
UkraineSoftness of mattress.
Stayed in October 2023
Reviewed: 23 October 2023
Kris
CanadaGreat hotel..........new.....close to our destination. No restaurant but continental breakfast and snacks. Bar with bar food. Great place!
Stayed in October 2023
Reviewed: 23 October 2023
Sebastian
CanadaBest Western is the best you can get around towns like that but they are not high-end hotels so, yes, it is the best you can get around there but it´s also quite generic, not really attractive in an original way.
It was clean and well-located. The staff are really the best this hotel has, every person, from the cleaning lady to the receptionist, to the breakfast lady, everyone is super nice.
Stayed in October 2023
Reviewed: 22 October 2023
Graham
United KingdomBreakfast was a little limited
Staff were fantastic and very helpful, parking was easy and room was very comfortable
Stayed in October 2023
Reviewed: 5 October 2023
Larry
CanadaFood was lukewarm and the layout was not great
Very friendly staff
Stayed in October 2023
Reviewed: 5 October 2023
Mavis
Canadathe only thing I would comment on, there is no fan in the bathroom so after shower it's a bit humid. Not terrible though. I would have preferred more of a varied menu in the dining area, mostly finger fried foods. It was very good however.
This was probably the cleanest hotel I have stayed in. The bathroom in particular was immaculate. I would recommend this hotel if you are travelling to Grand Falls.
Stayed in September 2023
Reviewed: 5 October 2023
Derek
United KingdomLot of dogs
Liked the location close to Grand falls. The gym and pool were good. The staff were very friendly and helpful.
Stayed in October 2023
Reviewed: 2 October 2023
Bernice
CanadaNothing
We left before breakfast.
Stayed in September 2023
Reviewed: 21 September 2023
Gerald
United StatesThe elevators were broke.
Beautiful hotel and very clean. Nice breakfast included.
Stayed in September 2023
Reviewed: 17 September 2023
Laura
CanadaElevator broken our rooms were on the 3rd floor
The girl at front desk was nice
Stayed in September 2023
Reviewed: 12 September 2023
Theresia
CanadaEverything felt dated and worn.
Proximity to the falls and decent breakfast.
Stayed in September 2023
Reviewed: 27 August 2023
Mario
CanadaA bit pricy for the location next to the highway, nothing to actually walk from there.
The pancake machine is awesome. The staff was friendly
Stayed in August 2023
Reviewed: 20 August 2023
Julie
CanadaThe people were so friendly and the housekeeping was meticulous
Stayed in August 2023
Reviewed: 8 August 2023
Bonnie
CanadaNot too sure. No complaints.
Breakfast was ok but rooms especially beds and pillows were the best. I would love to purchase a couple of the pillows.
Stayed in July 2023
Reviewed: 8 August 2023
Constance
United StatesA little pricey.
The Staff is Excellent. Also, Very Clean and comfortable beds!
Stayed in August 2023
Reviewed: 24 July 2023
Nicole
CanadaExpensive
Separate living room and bedroom
Stayed in July 2023
Reviewed: 19 July 2023
Susan
CanadaThe cable channel selections, tv on stretch mode and no access to hdmi cords.
The breakfast was great with fresh fruit and good selections. The restaurant downstairs had good food for dinner as well.
Stayed in July 2023
Reviewed: 17 July 2023
Brian
CanadaGreat location and the staff is excellent!
Stayed in June 2023
Reviewed: 3 July 2023
Claude
CanadaCould use more towel bars in the bathroom to facilitate re-use. Breakfast menu could include bananas or raisins to top cereal/oatmeal.
Easy to get to from the highway, excellent staff, clean, good shower, comfortable beds.
Stayed in July 2023
Maglie, Italy
Port de Pollensa, Spain
Freycenet-la-Cuche, France
Santo Domingo de los Colorados, Ecuador
Banja Luka, Bosnia-Herzegovina
Helsinki, Finland
Chandīgarh, India
Beaune, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content