526 Mayor Magrath Drive South, T1J 3M2 Lethbridge, Canada
#16 of 29 hotels in Lethbridge
Guests' ChoiceBased on 270 hotel reviews
7.6Cleanliness
8.0
Comfort
7.9
Location
8.5
Facilities
7.7
Staff
8.2
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 25 April 2024
Camilla
CanadaThe beds were very firm and pillows too soft. The noise level coming from patrons in the bar and other guests was a disturbance to a good sleep
The location is easy to find and near a lot of amenities.
Stayed in April 2024
Reviewed: 19 April 2024
Aklane
United KingdomNo water in the fridge
Never knew there was breakfast on sight...
Stayed in April 2024
Reviewed: 26 February 2024
Alicia
CanadaThere was a large event going on downstairs which was quite noisy so I wish we would have known this before booking. It did end early enough though that it didn't bother us or impact our sleep. Our friends booked the same room and when we visited them we found their room was much larger (better layout) than ours; I wish we could have picked between layouts to have a bit more walking room.
The price was good for the quality of room. We had a king room and the bed was massive. Room was clean. Mini fridge is nice to have. Staff when we checked in were very friendly and answered all of our questions.
Stayed in February 2024
Reviewed: 30 January 2024
Elise
CanadaThe pool area did need cleaning. There were still dead bugs on the floor. Mosquitoes. It's January.
The hot tub was relaxing and I got the room to myself
Stayed in January 2024
Reviewed: 18 December 2023
Frank
CanadaMy pillow was lumpy, like really flat and lumpy. The bed had not been cleaned, and there was a business card hiding in the sheets. There was hair in the sink. I just feel like the room wasn't cleaned well.
We liked the fact that my husband's work Christmas Party was in the same building. We book a room here every year for this party, this year was a disappointment.
Stayed in December 2023
Reviewed: 15 December 2023
Juanita
CanadaWe didn’t get breakfast because we arrived at 10:45 and breakfast is cut off at 11:00, so disappointed as they have never done that before.
Stayed in December 2023
Reviewed: 27 November 2023
Juanita
CanadaWe had a stain on our sheets
Breakfast was amazing
Stayed in November 2023
Reviewed: 10 November 2023
Provost
CanadaN/A
The amenities on the property
Stayed in October 2023
Reviewed: 3 November 2023
Brent
CanadaI'm in hotels every week for past many years and pillows seem to be difficult item in most places. I've been to this facility a few times and will return when in the area so my apologies for this report as the bed was good but pillows are lumpy and firm in most rooms I've stayed.
Wonderful facility Tea & coffee in room Firestone dining room & lounge Lovely staff always pleasant and helpful
Stayed in November 2023
Reviewed: 29 October 2023
Gail
CanadaI would have liked thicker towels
the quiet rooms
Stayed in October 2023
Reviewed: 30 August 2023
Judith
CanadaI was informed at checkin that a $100.00 security deposit was required. My credit card was charged for the full amount even though we paid cash upon checkout. Until I called the hotel nothing was done.
The beds were very comfortable. We didn't eat in the restaurant or the bar.
Stayed in August 2023
Reviewed: 24 August 2023
Sharon
CanadaThe price and the staff.
Stayed in August 2023
Reviewed: 23 August 2023
Ken
CanadaBathroom fan didnt work. Tv channels a bit lacking.
Didnt have bkst on site. Rooms nice and quiet.
Stayed in August 2023
Reviewed: 21 August 2023
Doherty
OmanNo water. No cream for coffee Pool was not clean... full of bugs Hottub streams didn't work
Comfortable beds, except for lumpy pillows
Stayed in August 2023
Reviewed: 12 August 2023
Mamalove2explore
CanadaThe beds were hard, and the sheets had thin spots which you could see through. If the ac was running, it was quite cool, but when it stopped it became warm and stuffy quickly.
The restaurant in the hotel is fantastic! Upscale dining with a variety of different choices.
Stayed in August 2023
Reviewed: 3 August 2023
Peter
CanadaThe hot tub wasn’t very warm, the beds are pretty hard, and the layouts to get to the rooms were very confusing at first.
The restaurant attached to the hotel is amazing and the AC kept the room nice and cool.
Stayed in July 2023
Reviewed: 31 July 2023
Carissa
CanadaNothing
Location was great
Stayed in July 2023
Reviewed: 30 July 2023
Al
CanadaGood
Stayed in July 2023
Reviewed: 16 July 2023
Fern
CanadaThe fireside restaurant
Stayed in July 2023
Reviewed: 4 July 2023
Dean
CanadaRooms are somewhat dated and drab. The free bath toiletries are not good quality, have seen much better quality sustainable toiletry options in other hotels. Body lotion in particular was an unpleasant texture -- very thankful we brought our own.
Comfortable, clean rooms and facilities. Close to where we needed to go.
Stayed in July 2023
Reviewed: 19 June 2023
Katelyn
Canadathe room itself and the washroom was very small, not suitable if you have a busy toddler. the elevator was also very small, we barely fit 2 adults and our toddler’s stroller
the staff were super friendly, great location
Stayed in June 2023
Reviewed: 24 May 2023
Juanita
CanadaGreat
Stayed in May 2023
Reviewed: 24 May 2023
Marion
CanadaThe room was quite small and the pillows lumpy. A ' musty ' smell when we arrived, but opened the window and all was good. Housekeeping didn't replace tea bags or paper coffee cups. Didn't like paper coffee cups.
Great location, 5 minutes walk to the " Spitz " ball field. Great restaurant and bar, all the servers were friendly and chatty. Fridge, microwave and coffee maker good.
Stayed in May 2023
Reviewed: 13 March 2023
Theresa
Canadathe swimming pool needs a lot of work and so does the hot tub , looks really old and worn out , it was not pleasant to go swimming
the hotel room was perfect
Stayed in March 2023
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