6450 Metral Drive, V9T 2L8 Nanaimo, Canada
#4 of 19 hotels in Nanaimo
Guests' ChoiceBased on 172 hotel reviews
8.4Cleanliness
9.1
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
9.3
Value for money
7.8
Free Wifi
8.5
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End of dialog contentReviewed: December 15, 2025
Kelly
CanadaHad no major problems. Elevator a bit old and noisy.
Good breakfast
Stayed in December 2025
Reviewed: December 4, 2025
Kaye
United StatesThe noise. This is a very noisy location. From loud music, cars, and construction it may not be the right place for you.
Downtown is an amazing place that is easy to walk. It’s beautiful, felt very safe, and was beautifully decorated for the Holiday season. So many restaurants and stores plus Chinatown.
Stayed in December 2025
Reviewed: November 13, 2025
Michelle
CanadaI bit expensive.
Central and clean. Nice breakfast
Stayed in November 2025
Reviewed: October 31, 2025
Laura
CanadaEverything was perfect. No issues.
Great location, excellent breakfast, spotless room
Stayed in October 2025
Reviewed: October 23, 2025
Melanie
CanadaNot many vegetarian options at breakfast (the 2 warm dishes had meat mixed in)
Spacious room, hotel is right by the mall which we wanted
Stayed in October 2025
Reviewed: September 15, 2025
Sean
CanadaExpensive compared to a hotel I stayed at in Courtney. May just drive to Nanaimo next time and stay in Courtney and save $$. Room was small as well and the pull Out couch mattress was quite uncomfortable.
Breakfast was good and staff were great.
Stayed in September 2025
Reviewed: August 28, 2025
Benoit
Canadaprice
modern, clean, spacious
Stayed in August 2025
Reviewed: August 17, 2025
Kathryn
CanadaWay too expensive
Excellent hotel, great staff.
Stayed in July 2025
Reviewed: August 17, 2025
Jenita
CanadaFridge is small, a bit pricey for a hotel with no pool
Staff was very friendly and answered any questions we had. Breakfast is included - not mentioned in the listing.
Stayed in August 2025
Reviewed: August 7, 2025
Julie
CanadaI didn’t like that breakfast only went until 9am
Stayed in August 2025
Reviewed: July 28, 2025
Michelle
CanadaNothing I don't like
The front counter is very nice and helpful and the room set up is very comfortable
Stayed in July 2025
Reviewed: July 18, 2025
Heather
Canadaall was good nothing not to like
Freindly staff, beautiful clean quiet room. Breakfast very good.
Stayed in July 2025
Reviewed: July 1, 2025
Francesca
CanadaIt was a bit noisy during the night as you could hear people in the corridors and in the adjacent rooms.
The breakfast was included and was good. The room was spacious and clean.
Stayed in June 2025
Reviewed: May 25, 2025
Huayu
United StatesRooms are a bit dated and had a slight musty smell but nothing too bad.
The lobby was nice and looked new or re-done, and the hotel overall looks clean. It is safe and seems to be in a good area. Staff is very friendly. The blankets were very comfortable. I thought it was good for the price
Stayed in May 2025
Reviewed: May 8, 2025
Tony
CanadaThe AC was not that cold
I like the waffles.
Stayed in May 2025
Reviewed: April 4, 2025
Purva
CanadaThey charged early check in fees when the hotel was not fully booked and the room was instantly ready when we paid not that they had to clean and make it ready after we asked so I think it was unfair to pay.
Breakfast good
Stayed in March 2025
Reviewed: March 7, 2025
Daniel
United StatesThe local area is just suburban strip malls
Friendly staff at front desk
Stayed in March 2025
Reviewed: January 22, 2025
Annette
CanadaThe first room assigned wouldn’t open. Clerk concluded the battery in the door sensor was dead. I got another room.
Variety of food offerings for breakfast.
Stayed in January 2025
Reviewed: December 28, 2024
Gerry
CanadaFirmer pillows.
Did not participate in breakfast, we are not early risers, and breakfast was over before we were up and about.
Stayed in December 2024
Reviewed: December 27, 2024
M
CanadaThis was NOT the hotel's fault, but they didn't have a record of one of my two room reservations when I arrived, even though I'd received confirmation for both from Booking.com. Fortunately, the hotel wasn't full that night. I don't know what happened, and neither did they. I will now double check my reservations in advance with the establishment rather than trust Booking.com. If it happens again, I see no point in using this site.
The staff was very helpful, the facilities were very nice, and the breakfast exceeded my expectations.
Stayed in December 2024
Reviewed: December 17, 2024
Lynda
CanadaVery clean and comfortable. Staff were pleasant and helpful.
Stayed in December 2024
Reviewed: November 20, 2024
Jungwon
CanadaLocation and breakfast, friendly staff
Stayed in November 2024
Reviewed: November 2, 2024
Melanie
CanadaNothing
Enjoyed the daily specials and coffee. Attentive and friendly staff.
Stayed in November 2024
Reviewed: October 18, 2024
Geraldine
CanadaConvenient location highly recomended.
Stayed in October 2024
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