1 Juniper Way and Mount Norquay Road Box 3449, T1L 1E1 Banff, Canada
#31 of 49 hotels in Banff
Guests' ChoiceBased on 740 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.1
Staff
8.7
Value for money
7.6
Free WiFi
8.8
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End of dialog contentReviewed: 29 April 2024
Pinky
CanadaNo toothpaste and room slippers
Great Location, Good food and good customer service
Stayed in April 2024
Reviewed: 16 April 2024
Nikki
CanadaSuper cute hotel with a location that provided incredible views and privacy but also convenient access to downtown Banff. They have the most amazing smelling shampoo and conditioner.
Stayed in April 2024
Reviewed: 14 April 2024
Andrea
ItalyCleaning room should been on a daily basis (towels are outside the room as a "self-change").
Very good quality/price, structure and room clean.
Stayed in April 2024
Reviewed: 7 April 2024
Julie
CanadaNoisy traffic from highway below. Room's air conditioning was very loud. Would ask for a room near ends of hallway- away from HVAC.
Great view
Stayed in April 2024
Reviewed: 6 April 2024
Daniele
CanadaNice view and sitting area outside but it was too early for us to use.
Stayed in April 2024
Reviewed: 4 April 2024
Danielle
CanadaSqueaky beds.
Clean, quiet, good food, cozy place, kind staff.
Stayed in April 2024
Reviewed: 3 April 2024
H
CanadaNo included breakfast
Views, location, staff were friendly
Stayed in March 2024
Reviewed: 2 April 2024
Melinda
AustraliaThe aircon was a bit noisy all night.
The amazing mountain views! The wonderful upgrade! First impression of hotel when arriving was like a movie set ☺️
Stayed in April 2024
Reviewed: 23 March 2024
Paula
CanadaThe sheets on the beds could be a little wider but otherwise everything was great.
Stayed in March 2024
Reviewed: 20 March 2024
Rylee
United StatesThe shower didn’t have any soap in it, but it wasn’t a big deal
The views were incredible and the hot tub was perfect after a long day of skiing. The restaurant attached was also good.
Stayed in March 2024
Reviewed: 18 March 2024
Sarah
United StatesIt is far from town without a car and the hotel shuttle only runs from 10-6 every day. I walked a few times and it wasn't very safe, wouldn't recommend. I also would have liked a microwave in the room.
The view was incredible! I loved the patio and hot tub too. It was so nice to relax by the fire. The room was very nice as well, and the restaurant was delicious!
Stayed in March 2024
Reviewed: 18 March 2024
Dennis
CanadaRoom cleanliness and the hardwood floor looked rather worn.
Good quality breakfast at the hotel restaurant.
Stayed in March 2024
Reviewed: 15 March 2024
Kim
CanadaHot tub didn’t open until 9 AM on the morning we left and we were so looking forward to using it but couldn’t. The restaurant is nice but is a bit limited for menu choices. It’s supposed to be local food but the only steak choice wasn’t practical because it was 15 oz. We ended up ordering the salmon but weren’t impressed with it.
Beautiful views, outdoor hot tub, nice restaurant, nice decor. The soup we had in the restaurant was delicious.
Stayed in March 2024
Reviewed: 14 March 2024
Sarah
United StatesI wish the shuttle had set times instead of calling the hotel as it was sometimes hard to get through. It’d be nice if they had additional vegetarian options for the set meal.
The room was lovely with great views, the restaurant was well priced with vegetarian options (although I wish they had a few more), and the staff was very friendly and helpful.
Stayed in March 2024
Reviewed: 14 March 2024
Dawid
New ZealandNo hot chocolate. No wardrobes.
Beautiful views of the Rockies. Very comfortable bed.
Stayed in March 2024
Reviewed: 16 February 2024
Jakewash
CanadaI have nothing to complain about.
Location outside of Banff yet it is still very close, within walking distance if desired.
Stayed in February 2024
Reviewed: 5 February 2024
Patrick
CanadaHave a lounge or coffee place open longer hours
Quiet nice clean
Stayed in February 2024
Reviewed: 30 January 2024
Dean
CanadaDistance from Banff
Bottom of norquay
Stayed in January 2024
Reviewed: 29 January 2024
Walter
United StatesLocation and food was delicious
Its very friendly and cordial employees
Stayed in January 2024
Reviewed: 25 January 2024
Dan
CanadaOnly one of each tea (usually 2 in hotels like this), no bath slippers (which would have been nice to travel from hot tub to room). Would be nice if there was a booking app for the hot tub in case you want it for yourself. Snow on balcony was not cleared. No included breakfast available - have to buy at the restaurant where it is quite expensive. Bar closes early (9pm!) on a Friday/Saturday, which is unfortunate because the drink menu looks great. Internet was also very slow.
The outdoor hot tub is awesome, and the restaurant is pretty good (have a decent Winter Special $33/person deal right now)! Bed very comfy. Close enough to Banff but feels away from traffic, and has a free Banff shuttle. Nice view of mountains from room.
Stayed in January 2024
Reviewed: 7 January 2024
Seamus
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 22 December 2023
Alexandria
CanadaNice room with comfortable bed. The views are incredible!
Stayed in December 2023
Reviewed: 17 December 2023
Alina
CanadaHot tub was really nice and we enjoyed it so much. But the only thing that upset me: due to chemicals (bleach) in the hot tub, my swimsuit was ruined, the color changed
Location and the view were excellent. Very quiet place where you can rest and relax
Stayed in December 2023
Reviewed: 4 December 2023
Terry
United KingdomNo lift!
Super attentive staff.
Stayed in November 2023
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