First time at a 100% self service hotel but it all worked very smoothly indeed. It was easy to access via tram from the main station. Outside of the city centre but still lots of shops etc. Area felt very safe. Great find. My only critic was the bed was firm. My personal preference is a softer one. But for one night it was fine. I was that tired after exploring wonderful Basel I'd have slept on a park bench!

Stayed in April 2025

Jenny upgraded our room to one with a kitchen! It was bigger and had plenty of space for my yoga mat :)

Stayed in March 2025

‏A hotel that doesn't care about is guests, the way to the service center is through the digital WhatsApp email, the response is answered after 50 minutes, this phone answer is a voice message , nothing can be understood, the rooms are freezing in night ,there is no heater electric or gas, the radiator doesn't do the job, anyone who comes to this hotel for is simplicity and minimalism is invited to this horror

Just location

Stayed in March 2025

Very clean room and bathroom 2 bottle of water available for the guests Easy self check in and check out Good bedding and clean towels

Stayed in March 2025

We are traveling as individuals and as a family for more than 2 decades, yet WHAT Ernesto is delivering as a host and HOW wonderfully he has welcomed us at his house boat was unparalleled. Our entire stay was nothing short of amazing. or to quote my 7 year old son - "best nights ever, daddy"!!

Stayed in February 2025

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Stayed in March 2025

the street in front of the apartment is a bit noizy.

Easy self-check-in and good communication. I paid a great price for Basel standards.

Stayed in March 2025

It was all good. The bathroom was clean and it could have been a tiny bit cleaner.

I made rhe booking, got a confirmation but I did not receive the check in form.I called the help line to finish my check in.Jenny was super helpful and I could sort it quickly. Hassle free and very pleasant.

Stayed in March 2025

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Location was in center, clean, support chat 24/7, free transportation in Basel, easy check in process, cheap

Stayed in March 2025

Interior in photos was nicer than in real life. Everything felt cheap, bathroom interior terribly dated with bathroom floors being stained and looking unpleasant. Although towels and bed linen were clean, some had some stains that’s cannot be washed - not pleasant to use. Floors were cleaned just in the area easily reachable, but heavy layer of dust below the bed and corners. There’s no sound insulation thus - everything happening around is well heard in the room! Be it neighbours coming to their rooms, late night loud talking and laughing or morning sex of someone next room - you hear it all!!

Although it is a self-check in hotel and no staff were present onsite, the ladies at the 24/7 chat were great - prompt responses and solutions to issues.

Stayed in March 2025

It was way to basic for the price £150 a night I paid and it felt like a hostel No reception or anyone around to provide any help No facilities in the room like tv or coffee maker The room was super hot even I turned the heater off I had to open the window at night ( in February) It had a gloomy feeling

The chat worked well, and I was able to check in earlier

Stayed in February 2025

Very clear check-in instructions. Everything worked out efficiently and was marked well.

Stayed in February 2025

I didn't find any drawbacks in this hotel. I consider it the perfect combination of price and quality for the city of Basel.

I find this hotel very respectable. I liked the location. There is a street nearby with shops and restaurants. The 8 tram stop is close, which can take you to the Old Town in 8-10 minutes, and with the Basel card, transportation is free. The rooms are clean, with comfortable beds, a clean bathroom, and good toiletries. I should also mention the staff, who were available 24/7 and assisted with all inquiries. The room is bright.

Stayed in February 2025

I had a very disappointing stay at this hotel. First, I never received an email with instructions on how to self-check-in, which made my arrival unnecessarily stressful. The common areas were dirty, and my room wasn’t much better—there were stains on the bedsheets, which was completely unacceptable. To make matters worse, the noise insulation was terrible. Every time the person above me flushed their toilet, it was extremely loud and disrupted my sleep. The worst part was at checkout. Despite following the instructions and leaving my key in the safe box as required, the hotel falsely accused me of not checking out properly. They even threatened to contact authorities, which was completely uncalled for. I would not recommend this place to anyone. There are plenty of better options at this price point.

Central location

Stayed in February 2025

The facility of check-in and location

Stayed in December 2024

shower was dirty

Stayed in February 2025

I'm absolutely thrilled with this hotel and highly recommend it to everyone! The room exceeded all my expectations: The spacious layout and stylish, modern design create a feeling of home A huge, comfortable bed with premium bedding – I slept like a baby Panoramic windows with stunning views of the city or nature (depending on the hotel's location) Impeccable cleanliness throughout the room Thoughtful details: plenty of outlets, excellent lighting, a comfortable work area But the main thing is the exceptional service. The staff anticipates all desires and resolves any issues instantly. You really feel like an important guest. The hotel's location is also ideal – just a stone's throw from all the attractions and transport. Over the years of traveling, I've stayed in many hotels, but this is definitely in my personal top 3. I highly recommend it to anyone who appreciates comfort and quality service!

Stayed in February 2025

Don’t have AC, and you can feel hot

Room and location easy access

Stayed in July 2025

Placing , discipline on checking and staff

Plugs for people from non Swiss

Stayed in June 2025

Small rooms, looking old and tired, no air conditioning, No services Area is well connected but not great at night

Near Messeplatz (fairs location) and trams

Stayed in June 2025

Location

Stayed in July 2025

Really loud, you can hear everything from the other rooms

Good position and support by Maryem

Stayed in June 2025

Great room!

Stayed in June 2025

The room was nothing like they showed on the photos. The room was old and the bed was little and absolutely not comfortable. I would definitely not recommend this hotel for couples.

Unfortunately nothing

Stayed in June 2025