Viale Verbano, Muralto, 6600 Locarno, Switzerland
#22 of 43 hotels in Locarno
Guests' ChoiceBased on 93 hotel reviews
8.4Cleanliness
8.8
Comfort
8.6
Location
9.8
Facilities
8.0
Staff
9.4
Value for money
8.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Melissa
United StatesVery nice staff, excellent breakfast, lovely view of the lake and the mountains
Stayed in April 2024
Reviewed: 2 April 2024
Thomas
SwedenSee above. Even the room I stayed in was not finalized.
Everything except it was under construction
Stayed in March 2024
Reviewed: 18 March 2024
Lattimer
SwitzerlandThe televison did not have instructions as how to get the different channels. I think mine was out of order as I could just hear it but no picture. But as I was there just one night there was no point in complaining.
I have absolutely nothing to complain about. Very good selection as far as Breakfast is concerned. I was impressed with the cleanliness.
Stayed in March 2024
Reviewed: 12 November 2023
Ah
SingaporeI can't think of anything I didn't like in particular.
I liked everything about it - location (just a minute's walk to bus and train stations, walking around the lake's edges), breakfast, room with balcony, breakfast room with balcony, cleanliness of room and common areas. I also felt safe as a solo female traveller.
Stayed in August 2023
Reviewed: 23 October 2023
Myrna
SwitzerlandThe location
Stayed in September 2023
Reviewed: 17 October 2023
Richard
United KingdomWonderful location and my room had a balcony overlooking the lake. Room was functional but perfectly adequate, breakfast really good, and the male staff member on reception was a fount of information about things to do in Locarno and couldn't have been more helpful
Stayed in October 2023
Reviewed: 4 October 2023
Dennis
Australiasmoking on balconies
Location and access to the train station. Staff at reception were very helpful especially Martin.
Stayed in September 2023
Reviewed: 24 September 2023
Donna
United StatesElectrical outlets were a bit inconvenient to access.
Location was perfect for Swiss Pass holders. Steps from the train station. Many restaurants and grocery stores within walking distance. Right across the street from the lake. Nice walking/running trail around the lake. Water pressure in the shower was amazing. Staff was extremely helpful.
Stayed in September 2023
Reviewed: 9 September 2023
Kathleen
United KingdomVery expensive, even for Switzerland. Shower ridiculously cramped and shower head only pointed at the gap between the doors which meant water poured everywhere. Seating in room was two very hard plastic chairs - not very comfortable, and we would have expected something better for the price paid.
Great location - especially as it turned out there’s a back door that leads almost directly to the train station, which was very convenient. Staff friendly and helpful. Good coffee facilities. Nice view from the balcony (shame it rained the whole time we were there!).
Stayed in August 2023
Reviewed: 29 August 2023
Naveed
NetherlandsSome basic facilities can be added such as hair dryer, coffee machine and kettle.
Hotel location is excellent. Staff was very helpful. Parking is easily avaiable in front of the hotel (public parking).
Stayed in August 2023
Reviewed: 27 August 2023
Paul
Switzerland.
Small but confortable room with good aircon and balcony with lake view. Nice breakfast on terrace overlooking lake. Helpful reception staff. Hotel is only 2 minutes' walk from station and lake.
Stayed in August 2023
Reviewed: 2 August 2023
Irene
SwitzerlandSuper clean and friendly Delicious breakfast Very close to the main station (trains) Room with two balconies / lake view was excellent
Stayed in August 2023
Reviewed: 1 August 2023
Li
SwitzerlandThe facilities, they are quite old, need to be renovated especially in the bathroom and partially the room, the floor really needs some work.
The breakfast was very good, good quality of breads, cereals, fruits and drinks. It’s better than I expected.
Stayed in August 2023
Reviewed: 1 August 2023
Isabelle
SwitzerlandOur room was not spotless clean. The interior design is a bit outdated.
Super central location, very close to the train station, nice breakfast buffet and friendly staff. Comfortable beds and good room temperature thanks ti AC.
Stayed in July 2023
Reviewed: 20 July 2023
Owen
United Kingdomno secure parking, I parked across the road under the trees,.. Covered in tree sap in the morning, Also having to pay, Residents parking permits would be a good way to go!
Breakfast was fabulous and a great view over the lake. I know that you were not offering dinner, but the pizza next door was fantastic, and a good recommendation, also you 10% discount voucher was a great bonus.
Stayed in June 2023
Reviewed: 12 July 2023
Vedat
GermanyRoom is clean and large. Our stay was good. Location is perfect. Breakfast was also very good,hotel staff was kind.
Stayed in July 2023
Reviewed: 11 July 2023
Michael
SwitzerlandI mean, for the price, what more could I expect? This isn't a luxury hotel - no bath, no refrigerator, basic breakfast. But for the price, and that location, it was a perfect place to stash my stuff while I went out, and to sleep when I was done going out.
The location is what makes this place. The room was basic (although clean and pleasant), but the location on the lakeside could not be better. The balcony was as big as the room, and I was lucky enough to be there for a fireworks display that the balcony basically gave me a front-row seat for. The staff was friendly and helpful. The Wi-Fi was fast enough to suit my needs.
Stayed in July 2023
Reviewed: 6 July 2023
Francesco
United Arab Emiratesall in all nothing to complain
breakfast on the terrace with lake view , really awesome
Stayed in July 2023
Reviewed: 20 June 2023
Hélène
FranceThe bathroom is a bit old and lacks storage furniture (but still OK).
The location is absolutely perfect, with direct access to the lake and just a few steps from the train station. Friendly staff.
Stayed in June 2023
Reviewed: 9 June 2023
Laurie
United StatesThe room was comfortable with a wonderful balcony overlooking the lake. Only complaint is the the shower is small.
Perfect location, right on the lake. Martin at reception was wonderful: looked up train schedules; made recommendations for activities, and facilitated use of free bikes. Fabulous service! Breakfast was also wonderful! Great selection of very fresh and healthy food!
Stayed in June 2023
Reviewed: 9 June 2023
Connie
CanadaThe location of the hotel to the lake, restaurants and shopping made it an excellent choice for our vacation stop.
Stayed in June 2023
Reviewed: 7 June 2023
Taylor
United KingdomNo negatives.
Comfortable room with pleasant balcony. Excellent bathroom. Great location between station and lake. . Very good breakfast. Excellent dinner at associated restaurant next door.
Stayed in May 2023
Reviewed: 5 June 2023
Nitchaya
ThailandNothing
Location is a short walk from the train, bus, shops and a great gelateria Staff are super friendly and attentive. Clean room with a lake view, nice breakfast, tea and coffee available the whole day. I would definitely consider this place if visiting Locarno again.
Stayed in May 2023
Reviewed: 2 June 2023
Mary
AustraliaNo hair dryer in bathroom.
Close to train station. Great breakfast variety. Friendly and helpful reception.
Stayed in June 2023
Choeng Mon Beach, Thailand
Maussane-les-Alpilles, France
Saint-Paul-dʼIzeaux, France
Saint-Gaultier, France
Luganville, Vanuatu
Bánk, Hungary
Central Tilba, Australia
Stoer, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content