Zer Bänu 39, 3920 Zermatt, Switzerland
#316 of 494 hotels in Zermatt
Guests' ChoiceBased on 52 apartment reviews
8.3Cleanliness
9.2
Comfort
8.8
Location
7.7
Facilities
8.5
Staff
8.1
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 5 July 2025
Lisa
United StatesIt’s a HIKE to get there from the town. There is laundry but you’re not allowed to use it.
Clean and pretty comfortable.
Stayed in June 2025
Reviewed: 2 December 2024
Taylor
United StatesI wish that there were more coffee pods provided along with some sugar. There were a few but most were decaffeinated which is a little pointless.
Location was a bit hard to find off the bat but once located it was perfect. A hike up the hill but that goes for most properties. Quick walk into town and quiet!
Stayed in December 2024
Reviewed: 12 May 2024
Italo
SwitzerlandA bit small but not bad for a short stay, a bit of a walk from the train station but it didn’t bother us
Quite clean and well organized, all the necessary equipment for the stay
Stayed in May 2024
Reviewed: 25 April 2024
Rhoda
United StatesGreat location, super cozy & comfortable!
Stayed in April 2024
Reviewed: 8 April 2024
Xiangyang
United StatesHost is helpful!
Stayed in April 2024
Reviewed: 26 December 2023
Halim
IndonesiaYou shoud take a taxi if you have a lot of luggage but the host have a taxi with special price.
It’s affordable for the price, easy check in and nice Host
Stayed in December 2023
Reviewed: 19 November 2023
Kartika
MalaysiaThe location quite confusing and far from train station.
All good, good facility, cozy, all u need is there.
Stayed in November 2023
Reviewed: 29 October 2023
Suksan
ThailandDifficult to find, if you come in evening, hard to go if you have a big or heavy baggage.
Have a kitchen and beautiful view
Stayed in October 2023
Reviewed: 1 August 2023
Nehal
SwitzerlandStudio Collinetta is a wonderful place to stay.. although a little far from main train station but very calm and beautiful place to stay.
Stayed in July 2023
Reviewed: 31 May 2023
Zi
SingaporeLocation is far. Need to climb stairs. Can't get there via other staircase. Only 1 road that leads to the house. I tried other route it didn't work. Haha
Love the whole house, the facilities. There are utensils inside the house.
Stayed in May 2023
Reviewed: 7 May 2023
Anastasia
SwitzerlandWiFi did not work.
It was a good place to stay for 3 days, clean and not that far from the center of Zermatt. Last-minute booking worked without any complications.
Stayed in March 2023
Reviewed: 10 March 2023
Tirmidzie
Malaysiaa bit far from Zermatt train station about 900m
A very nice, clean apartment and complete with facilities. the apartment is new with view to Matterhorn
Stayed in March 2023
Reviewed: 1 March 2023
Sandeep
United Kingdomits a ground floor room - so the view is of the pavement! lol may be it was my fault for may be not reading on description - but its all one room - the bedroom, tv space (on the beds) and kitchen - the only separation is the bathroom the only other fault is that t get here with more then 3 suitcases (and kids) may be hard as there an incline coming up to the room - we took a taxi and it cost us 28CHF - which thought was ridiculous for a 4 minute ride! but thats not the fault of the owners!
a nice 12 minute walk form the station. if you have the peak/ski pass the buss is free to the cable carts - although people get on these for free anyway the shops aren't far - if you fancy eating - however we cooked everything in the room - as it had everything we needed - hot hubs, oven, toaster cutlery, pots pans even dish soap and a hoover! there no real place to "dry" clothes - although the room is pretty warm and the floor - I believe are heated - it certainly felt heated :-) the Viewpoint is only a 5-7 minute raised hike up from the room!
Stayed in February 2023
Reviewed: 30 November 2022
Kok
SingaporeThe property did not provide soap/shampoo. It was slightly far if travelling by foot. However, it has most of our needs covered.
The property is clean and comfortable for 2-3 travellers. Slightly cramp for a group for four.
Stayed in November 2022
Reviewed: 16 July 2025
Sabina
AustraliaA Dishwasher was mentioned but there was no Dishwasher provided. Needs more bowls and general utensils and a microwave.
Great location in terms of distance. But needs better access to the room for people with any luggage.
Stayed in July 2025
Reviewed: 30 July 2024
Prem
United KingdomThe high position of the microwave above the electric hob is dangerous, as I almost got burned, trying to take hot food out of the microwave. Also, there was no electric kettle, no tin opener & not even a toaster. These items are basic requirements & so we were surprised the kitchen was not equipped with these basic items?! Also, if these chalets are being advertised as suitable to sleep 4 adults, then at least a wardrobe should have been provided in the living room where the sofa bed was located for 2 adults to sleep in. There was adequate space to fit a wardrobe next to the TV. Also, it is advertised that there is a tumble dryer, but there are no tumble dryers. I think they meant a clothes drying rack to hang washed clothes outside on the patio.
Good location as a base for travelling around region with a car.
Stayed in July 2024
Reviewed: 27 June 2024
Ashraf
United KingdomSlightly difficult to find but owner picked up the phone and gave clear directions
The price for two nights was very good
Stayed in June 2024
Reviewed: 23 April 2024
Juanes0720
ColombiaThe Views and the location was great The high quality of rest The size of the stancy
Stayed in April 2024
Reviewed: 16 September 2023
Petr
Czech RepublicWe didnt have any istructions hov to find apartment
It was clean
Stayed in September 2023
Reviewed: 24 May 2023
Chris
United StatesThe lock was a little finicky, but besides that, everything was great.
A really great location in Zermatt. A short walk to town and all the shops and restaurants.
Stayed in May 2023
Reviewed: 21 May 2023
Saurabh
GermanyThe home was amazing, it was really clean and comfortable. it is just little bit far from the city, if you like hiking it’s the perfect place. 15 min walk from the center
Stayed in May 2023
Reviewed: 12 December 2022
Kelsey
Switzerlandnothing. it was perfect
Great location! beautiful apartment
Stayed in December 2022
Reviewed: 9 May 2023
Anonymous
Iraqclean, spacious and wonderful view
Stayed in May 2023
Reviewed: 13 August 2025
Marcus
GermanyThere are no comments available for this review
Stayed in June 2025
Showing 1 – 25
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