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  5. Reviews of Bernerhof Swiss Quality Hotel

Reviews of Bernerhof Swiss Quality Hotel 3 stars

Aeussere Dorfstrasse 37, 3718 Kandersteg, Switzerland

#5 of 38 hotels in Kandersteg

Guests' Choice

Review score

Based on 129 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    8.8

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 4 April 2024

    8.0
    In house restaurant and sauna made it standout for us.
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    No slippers

    The location is unparalleled. The view from the room is unobstructed and so zen. Room is so spacious and clean.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Perfect!
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect, very nice view!

    Stayed in January 2024

  • Reviewed: 2 March 2024

    10
    Perfect stay, with wellcoming staff and great food
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 4 nights

    The property has been very responsive both via booking and by phone. The staff was composed, helpful, and considerate. It was our first visit but they made us (dog included) feel welcome. Cleanliness was spot on both in the room and common areas. Stay at the hotel restaurant as the chef develops and executes daily excellent menus. The location is perfect for hiking as many trails start directly from the doorstep.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Wonderful place to relax
    • Leisure trip
    • People with friends
    • Superior Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful, well run, friendly, good food, great staff

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Amazing stay as a solo traveler
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing to dislike , i only kindly suggest to add hair conditioner to bathroom toiletries.

    I stayed 4 nights and I've had such a pleasant stay, everything was just perfect: beautifuly decorated, lovely and clean rooms, attention to details ,amazing wellness spa, great breakfast, lovely staff and a warm vibe in general. Claudia and Gerhard are the loveliest and most welcoming hosts i've ever met , always there happy to help. The hotel is very close to gondola just 5 min walking. I highly recommend it for solo travelers.

    Stayed in February 2024

  • Reviewed: 29 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Great food and friendly staff. Would stay here again!

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Amazing place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very well located, is very comfortable and clean, the food is great and the best of all is the amazing service they have. They were very helpful during our stay, our dog was attacked by other during a hike and the hotel offer to transport us to the veterinary and were extremely helpful during the rest of our stay, thank you very much to the whole staff we will definitely be back.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The pillow was a tad too soft to my liking but the extra pillow in the room helped. But nothing really, highly recommend the hotel for its price!

    The staff was super nice, they were attentive and friendly. Dinner and breakfast were just lovely - it helped that it rained when I stayed there, creating a super cosy atmosphere inside the hotel. Overall, it was such a relaxing place to unwind in Kandersteg.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    10
    We had a great stay and enjoyed the area.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The staff was extremely helpful and the beds very comfortable.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    An excellent choice when staying in spectacular Kandersteg!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The room bathroom is a bit small but functional. The cappuccino was the weak point of the otherwise excellent breakfast: sorry, I am a very demanding Italian when it comes to coffee... ;-)

    The location is perfect, walking distance from everything in the town and with a great view (which other hotels likely don't have this unobstructed). The staff is warm and professional at the same time, very Swiss! The room is comfortable and quiet. The restaurant is also excellent. The free parking is icing on the cake.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very friendly and helpful staff. Enjoyed the food, good breakfast and excellent evening meals.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    9.0
    Delightful stay, highly recommended!
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Great outlook. Superb staff, especially Claudia! Excellent food

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    A lovely stay in a family run hotel
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Only some minor details- would have liked tea/ coffee making facilities in our room and a small fridge would have been useful

    Excellent location, beautiful views from our room, friendly helpful staff, very good breakfast and dinner. We loved the tea and cakes every afternoon.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    Beautiful Hotel lovely location great hosts
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Hb evening meal menu choice limited ( very minor point)

    My Wife and I had previously stayed at This lovely Hotel 14 years ago and I promised myself that I would once again return! We have just returned spending a further 4 wonderful days at The Bernerhof. Claudia, Gerhard and the whole team were very friendly and welcoming . This time we opted for a Mountain View room which was comfortable spotlessly clean with views of the mountains to die for. Eating at the hotel is a real pleasure with great friendly service . We decided on the Half board option for Evening meals , the 4 course meals were beautifully presented , however my only minor observation was that the menu choices were quite limited. But on reflection looking at cost of eating out generally in Switzerland I think that the 45Chf per person still represents good value. And as said the service is excellent. Our verdict after 14 years The Hotel is still quite wonderful with lovely hard working efficient friendly hosts

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    All of that said, we would definitely stay here again
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    We didnt like the spot lights illuminating the hotel frontage pointing directly into our window. It was pouring of rain when we arrived and the hotel is quite a walk from the train station. Although we arrived 1 hour before checkin time and we were allowed to leave our bags a nice touch would have been to be offered a coffee or seat as we were.

    The location was perfect and the room was lovely and clean

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    A wonderful place to stay for a relaxing break
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The owners are very welcoming and the food is delicious. We’ve stayed before but this time we went specifically for the set menu and the breakfast. We were not disappointed as the main meal exceeded our expectations. The beds are very comfortable and the views from the rooms are amazing.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    the hotel 's a bit old..

    location so nice..

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and attentive staff. Excellent breakfast

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    Solo trip to Kandersteg
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    The hotel sits in the most beautiful alpine setting. Claudia, Gerhard and their staff couldn't do more to make my stay any better.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    10
    Excellent location and a very welcoming hotel to return to after a day spent exploring.
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    A refrigerator in the room would have been appreciated.

    Friendly and helpful staff ensured a most enjoyable stay in this well located hotel. Very high standard of catering for both breakfast and evening meal. As half board guests we were most impressed with the choices given for the evening meal. Hotel is located within easy access to the town centre and a short walk to the train station. Would thoroughly recommend this hotel in all aspects.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Best base to visit Oeschnensee
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No

    The location is surrounded by beautiful mountains and easily walk to the cable car to oeschnensee.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    10
    Lovely stay.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely hotel with clean amenities in a beautiful area. I stayed here to visit Lake Oeschinen and it was perfect, close by to the cable cart and I also received discount through hotel for the cable cart. Great breakfast. Nice staff. Would highly recommend and revisit in the future.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    It was a wonderful stay. In every way. They even seemed to order up amazing weather.

    Wonderful location, amazing staff. Delicious breakfast with stunning views. It was clean and quiet, just a total delight. Enjoyed our private balcony immensely.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We also had dinner at the hotel. Food was delicious and staff very friendly. It was a nice touch that the hotel owner said hello at each table at meal times. Beautiful views from our balcony

    Stayed in July 2023

Showing 1 – 25

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