Reviews of ibis Douala 3 stars
Rue Pierre Loti, Douala, Cameroon
#32 of 119 hotels in Douala
Guests' ChoiceReview score
Based on 140 hotel reviews
7.4Score breakdown
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Cleanliness
7.8
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Comfort
7.5
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Location
8.2
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Facilities
7.2
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Staff
8.4
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Value for money
7.2
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Free WiFi
7.9
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Reviewed: 5 December 2023
Coact
India12 reviews6.0“Okay”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
There was a live event on 1 weekend which was very disturbing where there was live singing till midnight due to which it was a troublesome to sleep in the night . And after requesting them to reduce the volume they did not even bother
The rooms , breakfast and the connectivity where it is llocated at.
Stayed in November 2023
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Reviewed: 25 November 2023
Peter
Spain148 reviews37 helpful votes8.0Very good- • Business trip
- • Group
- • Twin Room
- • Stayed 1 night
Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!
Stayed in November 2023
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Reviewed: 16 November 2023
Mudaliar
Cameroon1 review7.0Good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Reception staff charged more money.As I did my online booking.They charged me tax.But I have already paid my tax when I did my online booking.it is not fair
Restaurants
Stayed in November 2023
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Reviewed: 21 October 2023
Sarra
United Arab Emirates1 review8.0“The stay was great and the staff were amazing except at checkout where the staff member messed it up big time. For that”- • Solo traveller
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
It’s big old
The staff
Stayed in October 2023
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Reviewed: 14 July 2023
Joseph
Netherlands20 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing.
Nice room, good bed, clean. Nice employees.
Stayed in July 2023
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Reviewed: 21 May 2023
Ngue
United States3 reviews7.0“Could do better on customer service.”- • Solo traveller
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
the property is an old that need immediate upgrade. a very noisy exhaust fan in the bathroom
the location is central to most business I had to run.
Stayed in May 2023
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Reviewed: 23 April 2023
Patrick
Côte d'Ivoire7 reviews7.0Good- • Business trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
No gym at the Hotel and also expensive food. I guess this is because they are located in Bonanjo No room service
Facility and Service are great.
Stayed in April 2023
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Reviewed: 21 April 2023
Patrick
Côte d'Ivoire7 reviews7.0Good- • Business trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No room service and gym to exercise
Facility is great
Stayed in April 2023
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Reviewed: 28 February 2023
Coact
India12 reviews8.0Very good- • Business trip
- • Group
- • Double Room
- • Stayed 3 nights
The size of the rooms could have been more big, and the service of food to be delivered in room which is not available is inconvenient .
The cleanliness, Enviornment and Location was perfectly pleasant. The service as well as the buffet for breakfast was perfect
Stayed in February 2023
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Reviewed: 8 February 2023
Nelson
Kenya4 reviews8.0“A great place to stay at reasonable amount”- • Business trip
- • Group
- • Double Room
- • Stayed 3 nights
Hotex forex exhange rate was not competitive
Cleanliness and food
Stayed in February 2023
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Reviewed: 5 February 2023
Amir
Israel41 reviews7.0Good- • Business trip
- • Solo traveller
- • Twin Room
- • Stayed 4 nights
Very very small room
Wifi and power always on
Stayed in February 2023
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Reviewed: 26 January 2023
Elvis
South Africa24 reviews4 helpful votes8.0“Overall good stay”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
Rooms need to be upgraded. For example there is just one plug which is so far from the bed.
Check in was quick, good location, hotel was very clean, breakfast good and price ok.
Stayed in January 2023
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Reviewed: 26 January 2023
Franklin
Netherlands4 reviews8.0“Absolutely enjoyed my stay here”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
A bit old, can be renovated to compete with other modern hotels
I had a great time in this property, Rooms are clean, staff is friendly, food (breakfast) was very good. Swimming pool was very clean, security is assured. I will definitely stay here again.
Stayed in January 2023
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Reviewed: 14 January 2023
Franklin
Netherlands4 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
NA
Safe and clean. Good staff, great breakfast
Stayed in January 2023
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Reviewed: 5 January 2023
Yn22
Japan14 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The fragrance (i think) at the entrance was too strong that I didn't want to stay long. There was no outlet near the bed. The voltage was low so it took all night to charge a phone up to 90%.
Clean international standard Business hotel. So much better inside compared with the exterior. Bed was confortable. Pool was ok. Overall good value for price. Service was good. WiFi also good.
Stayed in January 2023
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Reviewed: 2 January 2023
Pohua
China30 reviews8 helpful votes6.0“small room, staff service need improve”- • Business trip
- • Family with young children
- • Double Room
- • Stayed 7 nights
- • Submitted via mobile
very small room; the staff work in the hotel, need more train how to do the jobs. when i m check out, i ask the reception staff about the hotel shuttle bus to airport, she is talk to me is arrange it and ask me waiting, i m sit in the lobby almost 1 hour, and i ask several time when can get shuttle bus ready go to airport, the reception just said shuttle bus is come on the way, but never said i should waiting how long again. its waste my time to waiting. if can not arrange the hotel shuttle bus, just told to me. i can take taxi by myself. no need waiting and waste my time to waiting. because my flight time is close, in final, i can not waiting, i take taxi leave the hotel go to airport.
the hotel located bonanjo in Douala, its safety area.
Stayed in November 2022
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Reviewed: 9 November 2022
Edwin
Gabon7 reviews6.0“good overall”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
too small
the staff
Stayed in November 2022
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Reviewed: 6 November 2022
Alex
Kenya16 reviews2 helpful votes8.0Very good- • Business trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Is there a new chef because despite breakfast ingredients being same it's not as tasty as it used to be! Also a more diverse menu would be great
Good value for money very clean and secure location
Stayed in November 2022
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Reviewed: 28 October 2022
Victor
Ireland18 reviews6 helpful votes6.0“Expensive hotel, bad internet, noisy cafe, small hall. Not recommendable.”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
It is very expensive and the Wifi is very bad. You can't work with the hotel's Wi-Fi. Not even enough to open the mail. I do not recommend this hotel to people who need to use the internet from a computer.
The best thing about this hotel is the breakfast and the location. I've been to this hotel twice but I don't like it very much simply because of its location.
Stayed in October 2022
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Reviewed: 28 October 2022
Victor
Ireland18 reviews6 helpful votes6.0“Good hotel but it is very expensive and the wifi does not serve to work. I do not recommend it.”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
Wifi is horrible. It can't work with the hotel Wifi. I had to hire a usb modem with another company because the hotel offers lousy bandwidth.
The room is clean but not very nice either. Breakfast is great. It is the best of the hotel. Is there a pool. The hotel is very nice but the hall is very small. There is a cafeteria but it is very noisy.
Stayed in October 2022
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Reviewed: 13 October 2022
Ikomi
Germany3 reviews1 helpful vote7.0“Small useful improvements to make.”- • Business trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Shower without wash cloth. Noisy airconditioner. Airconditioner not cool enough. Thermostat and temperature control button did not function.
Staff friendly. Breakfast good.
Stayed in October 2022
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Reviewed: 13 October 2022
Ikomi
Germany3 reviews1 helpful vote8.0“Small useful improvements to make.”- • Business trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Airconditioner, not cool enough. Air conditioner was too noisy. Stopper in wash basin was stuck. Had to remove water in sink with a cup. There was no wash towel to use with the liquid soap. This resulted in the waste of soap leaking through fingers. Wash towels are cheap but could greatly increase the quality of a client's experience in the shower.
Breakfast was good. Reception was good. Room and bathroom, clean.
Stayed in October 2022
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Reviewed: 2 August 2022
Kosuke
Japan7 reviews8.0“Good”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 7 nights
- • Submitted via mobile
The facility was quite old However it was kept clean enough to have a comfortable stay Wifi Speed was too slow
Location Cleanliness The foods Nice and kind, very friendly Staffs Free and safe Shuttle Service
Stayed in July 2022
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Reviewed: 1 August 2022
Robert
Cameroon1 review1 helpful vote6.0Pleasant- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
My booking was for double room but IBIS gave me a single room. I was charge for taxes when my booking included taxes.
Stayed in July 2022
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