It smelled horrible!!! It was a room for non smoking people and it smelled like ciggs. Plus breakfast was very VERY simple, had to go out to eat again. Plus why staff never speaka English? Hotel was full of foreigners and they didn't speak English at all

New towels and water everyday

Stayed in April 2025

Everything was okay

Unpopular opinion, but this is an excellent location. I much rather stay in this location again, than in the city centre. From here, you can reach the bund area by metro in around 40-50 minutes. However this area is super calm, peaceful, and quiet. Very close to Hongqiao airport as well. The room was comfortable, there's free WiFi and free breakfast as well. There was also air-conditioning in my room.

Stayed in April 2025

Maybe location, closed to Airport, but far to Down town.

Clean, nice meal, kind, convenient

Stayed in April 2025

The room is insanely small like the the only walking space was probably around 30cm around the bed, the fact that weren't any windows is a heavy downside for me and the ventilation was super loud, I cannot imagine if I had gone to this hotel with someone, would've been impossible due to the lacking space.

It was really clean, the provided breakfast was also good, I'm not sure if it's the case throughout China hotels but the washer and dryers were free to use. Pretty good.given the price

Stayed in April 2025

The staff was incredibly helpful. I had to change the dates of my stay and it was really easy to handle with their assistance. I would have been lost without their extra inventory, the fact that they had electric stock adapters was life saving

Stayed in March 2025

The place was clean with a 24hr English speaking reception service. They were happy and willing to help.

Stayed in April 2025

The hotel room was the most comfortable, and it was a unique experience. The receptionist couldn't have been more welcoming, especially towards foreign guests, as a friendly attitude would greatly improve the atmosphere. With better hospitality, this place has the potential to offer a much more enjoyable stay.

Stayed in April 2025

A wonderful hotel! Large, comfortable, modern, and spotlessly clean rooms, with laundry facilities, and close to restaurants, stores, and a metro station. Our tremendous thanks as well to the staff! Not only did they help us with arranging an urgent dental appointment, they helped us manage not one but two flight cancellations by our airlines. If not for their patience in waiting on the phone, we would never have managed to secure a refund or rebooking through the airline's Chinese language customer service lines. This really went above the beyond the call of duty. Thank you to the staff for all their help! Thank you to the hotel, for choosing such exemplary employees. Book your stay, and rest assured you'll be in good hands.

Stayed in March 2025

The Room is small but comfortable

I enjoyed staying in Ke Tang Jian

Stayed in March 2025

- several bugs in the room, general many sticky&not cleaned surfaces (we checked out earlier and the staff did not seem surprised, seemed to be a frequent thing) - unfriendly staff - breakfast basically toast with some jam and an egg - shower head with barely any water pressure

Large beds

Stayed in February 2025

Breakfast has very limited option and it was the same everyday we where there.

Room is spacious.

Stayed in February 2025

The room had a very weird smell and was damp and cold

Good placement, nice staff, nice breakfast, clean

Stayed in January 2025

Nothing at all

Clean and near to metro station only 10 minutes staff was the nest part of hotel they will try their best to help even with limited English even breakfast was basic but if you ask anything extra they will give Small gift for goodbye was amazing even 5 stars hotels not doing the same Unlimited water how u want Clean towels everyday Very nice warm water in washroom Markets and restaurants very near

Stayed in December 2024

Nothing

it was close to the subway and restaurants. The stuff was amazing and accommodating even thou some didn’t english

Stayed in December 2024

It’s very small, the windows do not close well and reach to the street making it noisy and a little cold at winter. The shower is shared on a small space with the toilet so when one showers everything gets wet. Also the drainage didn’t work.

The bed was comfortable

Stayed in December 2024

No air in the room. No ventilation. A huge surprise was a lady in a breakfast room (the small one). She was very rude to me on our last day, pointing to her watch I came too late (it was 09:59 so I still had a minute to take food and go be specific, especially that breakfast room was full of people only starting eating). I understand I was at the last minute but this is not the reason to treat a guest with no respect. More polite way of saying breakfast is closing would be appreciated. Hotel is a bit far away from all attractions, you need to change metro two times each way which was time consuming for us.

Nice reception staff, breakfast ok, nothing special, comfortable bed, fresh towels each day. Room was super small but this is what we booked. No window, a bit like in a coffin but I knew it. Great heating in the bathroom. And free laundry (just always packed in the evening)

Stayed in December 2024

All good - there is one washing machine and one dryer on the third floor, free to use

Comfortable near metro

Stayed in December 2024

Breakfast not nice.

Very safe for single lady. Very clean and comfortable

Stayed in December 2024

Nothing

Located in city centre & neat & tidy , Appreciate 24hrs front desk service

Stayed in December 2024

Nothing, I was satisfied

Accessibility

Stayed in December 2024

Nothing, it was a good and very welcoming hotel.

I was really happy to stay at KeTangJian Aparthotel. The personnel was excellent. Special thanks to Mr. Li in the reception, he was very helpful and very professional. I appreciated my stay in the hotel and I will definitely choose it in my future trip to Shanghai.

Stayed in November 2024

Very friendly staff

Stayed in October 2024

Nothing everything was perfect!

Amazing staff and amazing hotel room!

Stayed in November 2024

Room was a little small, no TV and no USB charging ports only normal charging ports that requires adapter.

The hotel was very nice and comfortable and located very close to several restaurants and a train station maybe about 10 mins walk. They replenish water every single day without fail and housekeeping is excellent.

Stayed in November 2024

Room is small but ok for me to stay

Convenient location , friendly staff and good rates

Stayed in October 2024