I should have been given one complimentary breakfast because when I reserved the room I reserved breakfast also, but upon arriving was told breakfast was not included.

The location is superb.

Stayed in May 2024

Bathroom. When arriving, you are asked to upgrade the room. That is not nescesarry.

Location is ok situated. Staff is very helpfull. In the hotel lobby you can find good coffee.

Stayed in April 2024

Sometimes older room, but still very nice

Location Starbucks and restaurant in hotel Swimming pool

Stayed in April 2024

Perhaps breakfest, somewhat more “Western” style would be appreciated by toerist from outside Chine. I must thing very hard to find other complaints as stay in hotel was fulltime to oud satisfaction

We tot great welcome and upgrade. Great location, also very close to subway and plenty Nice restaurants in same street. Personele was very friemelt, very helpfull with answering questions. Breakfest was oké, a little bot to much “Chinese” style oriëntatie, but you are in China, so ….

Stayed in March 2024

Location was very good, enjoyed the extensive buffet breakfast. Very helpful and friendly staff.

Stayed in April 2024

Nothing

Staff was very friendly. Doorman helped us pay for taxi when arriving. Great service and location is also great.

Stayed in April 2024

Lakeview rooms are too far to walk from the lifts for the elderly that we have to change rooms. However, front office staff are professional, change rooms and late check-out with no fuss.

Near a lake and park for a nice walk in the morning. Also near to restaurants and other eateries and supermarket.

Stayed in April 2024

Even though the room was non smoking, the whole floor had a strong cigarette smell. There is a kids playroom but this is really suitable for toddlers and there is nothing for older kids (my sons are 9 and 11 and they thought it was too babyish and the gym room can't be used for below 16 yo). The hotel restaurants are quite pricey for Xiamen standard - however there are good options in the street nearby.

Nice hotel in a convenient location with nice swimming pool and billiard room. English speaking staff. Good buffet selection for breakfast.

Stayed in April 2024

Better WIFI for international guests.

Buffet was excellent with wide verities of food.and beverages.

Stayed in April 2024

Had everything we needed. Staff were amazing with helping me with extra assistance for my broken leg

Stayed in April 2024

Great location, friendly and helpful staff

Stayed in April 2024

Pillow too soft & hope can be better Overall still a nice & safe stay

Surrounding nice & convenient places as well as within walking distance to the Metro

Stayed in April 2024

The location of the Hotel works perfectly for me to meet and visit suppliers and contacts in and around Xiamen. Good position for restaurants and eating places too.

Stayed in March 2024

I have stayed at this property quite a few times. Front desk staff members aren’t fluent in English now? This aspect should be looked into.

Location, cleanliness, amenities, food all.

Stayed in February 2024

Not really

Staff are very helpful and accommodating customers’ requests.

Stayed in February 2024

Some information to join local tours can help. We had to search for a travel agent on arrival when we are not familiar with the city. Ended up finding a 'front desk' in another hotel which was unattended, but with the information on the flyer, was able to connect with wechat and communicated (in chinese) with the agent.

Nice lake view overlooking the hotel's swimming pool. Queen room is spacious, Twin room a little smaller than expected. Quiet location. Nice variety for breakfast, although some items are fresher than others.

Stayed in January 2024

The room assigned to us was very very far away from the lift lobby. After complaining to the officer, an alternative room was offered to us , but this room is not in pleasant condition. No choice, we took up the original room.

In general the hotel condition and location are good.

Stayed in January 2024

Nothing

Breakfast - a variety of choices for ones appetite. The hotel staff is superb . Location is great with a great view of a Lake. Nearby neighborhood has some local foods to try. Although the hotel has different restaurant outlets and starbucks.

Stayed in December 2023

No shopping centre around

Clean and near to the park

Stayed in December 2023

The electricity in the room wasnt very good. It tripped out when i used the iron. The wifi was very poor.

Location very good, nice bars and restaurants behind it. Swimming pool very nice. Lobby very smart.

Stayed in December 2023

Good place,

Stayed in September 2023

Could not open window

Location, room, pool area, friendly and helpful staff, breakfast on 8th floor

Stayed in November 2023

They made a mistake marking us down for breakfast when we checked in which created some confusion and missed time having to pull up the reservation receipt

Friendly staff all around very accommodating and helpful. They made note that it was my wife’s birthday on our last day and presented us will a small token box of cookies

Stayed in October 2023

DRink to be served on Check In Atleast

Nice Breakfast. Glass Toilet was good

Stayed in October 2023