1019 Shennan Zhong Road., Futian, 518031 Shenzhen, China
#96 of 181 hotels in Shenzhen
Guests' ChoiceBased on 136 hotel reviews
7.8Cleanliness
8.1
Comfort
8.3
Location
8.2
Facilities
7.7
Staff
8.6
Value for money
8.0
Free WiFi
6.8
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End of dialog contentReviewed: 29 April 2024
Gaston
ArgentinaGym swimingpool was not available
Stayed in April 2024
Reviewed: 2 April 2024
Yvonne
MalaysiaWould be great if providing shower cap to the guest.
Location was great, staff was friendly too. We checked in late due to delayed of flight. The staff allowed us to extend our check out time.
Stayed in March 2024
Reviewed: 2 April 2024
Macy
Hong KongNo map to tell what are the nearest attractions
Free upgrade
Stayed in March 2024
Reviewed: 18 March 2024
Oliver
United KingdomUnfortunately, my toilet was blocked - it was a little embarrassing.
The room was very spacious, comfortable and quiet. The hotel is just a stone throw away from KK Mall and the King Key Building. The breakfast was 'simple' but nice.
Stayed in March 2024
Reviewed: 5 March 2024
Morgan
EgyptNo English language skills for all staff
Quiet, easy access and spacious rooms
Stayed in March 2024
Reviewed: 18 February 2024
Yuen
Hong Kongnil
clean and tidy. close to a few shopping mall
Stayed in February 2024
Reviewed: 25 January 2024
Sphung
United KingdomIt was a little difficult to walk from station to the hotel as I had to travel via line 1 at the underground. Also the area is a little quiet and lack of restaurants.
I love everything in the room as I have got an upgraded by the hotel when I checked in. It was a very big suite for myself. Breakfast buffet has more food than I expected.
Stayed in January 2024
Reviewed: 9 January 2024
Gunashekar
IndiaFriendly attitude. Excellent breakfast.
Stayed in December 2023
Reviewed: 27 October 2023
Saleh
TanzaniaThe breakfast was not to the standard of Novotel Hotel that I know. Very disappointed with the selections.
Nothing much.
Stayed in October 2023
Reviewed: 20 October 2023
Inthira
Thailandreasonable price / clean
Stayed in October 2023
Reviewed: 11 October 2023
Poh
SingaporeNot many food centres around it.
This hotel is very quiet
Stayed in September 2023
Reviewed: 26 September 2023
Haoping
TaiwanWIFI is very slow.
Free minibar
Stayed in September 2023
Reviewed: 20 September 2023
Sarah
Singaporethe path from the subway to the hotel is completely not friendly to travellers with luggage, like it is really bad Internet needs a lot of improvement, it is sometimes very slow, and hangs, making it hard to do work on the computer 番茄炒蛋真的很失败,而且是你们中国的特色普通菜
Great Customer Service the free upgrade to a bathtub room Room was also good, housekeeping was also good Food was alright
Stayed in September 2023
Reviewed: 17 September 2023
Narendra
IndiaNo one speaks English.
Property location is very good. Everything is nearby.
Stayed in July 2023
Reviewed: 17 September 2023
Daphné
Hong KongThe room smelled a bit like cold tobacco The wifi was pretty poor
Room and bed were comfortable Swimming pool is simple yet nice to have Breakfast had multiple options for all tastes Location close to the metro, the shenzhen museum and some park, also walking distance from malls and commercial areas in Luo Hu.
Stayed in September 2023
Reviewed: 5 August 2023
Chun
SingaporeIf the corridor could be free and proper storage will be great. Have noticed the service cart is seem park along the rooms' corridor, this may not be safe.
Not too far from Lo Wu and easy to get around such as Coco park, nearby there is a nice park (LiZhi park) and a local mall (city plaza shenzhen mall).
Stayed in August 2023
Reviewed: 27 June 2023
David
Francevery nice
Stayed in May 2023
Reviewed: 15 June 2023
Kumar
Indiarestaurant
location
Stayed in June 2023
Reviewed: 8 June 2023
Karan
IndiaBreakfast could be more comprehensive .
Room was good ,spacious .Good location .There is family mart right next door. Breakfast can have more variety and options for the foreginers .No other complaints.
Stayed in May 2023
Reviewed: 31 May 2023
Said
Netherlandschinese people speaks very bad english or not. thats a issue when you have a problem in your room. keep google translate with you
the location is nice, easy to find
Stayed in April 2023
Reviewed: 15 May 2023
David
FranceSport facilities need to be renewed as too old swimming pool was not working
Very nice and clean
Stayed in May 2023
Reviewed: 7 May 2023
Ntangsuk
Thailand15-minute walk to train station (Grand Theatre station); air-con not cold and quite warm; no toilet hose; for obvious reasons, wifi is strong but limited access to websites for foreigners/travelers
clean; spacious (one living room, one bedroom, one toilet); good view; good amenities; good service from hotel staffs (though struggle a bit with communication but overall went well) (recommend choosing morning/afternoon staffs for English communication)
Stayed in May 2023
Reviewed: 7 May 2023
Poh
SingaporeNil.
Bed is comfortable. Room is quite spacious and clean.
Stayed in May 2023
Reviewed: 4 May 2023
Rous
Francewifi wasn't working
Stayed in May 2023
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