No. 319, Dongxin Street, Xincheng, 710004 Xi'an, China
#9 of 72 hotels in Xi'an
Guests' ChoiceBased on 99 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.0
Facilities
8.8
Staff
9.3
Value for money
8.9
Free WiFi
6.7
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End of dialog contentReviewed: 26 April 2024
Russell
AustraliaFood a little expensive compared with other places
The room was good but showing signs of wear
Stayed in April 2024
Reviewed: 11 April 2024
Florian
Hong KongWifi in my room was weak on phone. Long walks to Metro station or sights if you don’t want to take taxis
Breakfast could have better options, solid 7/10.
Stayed in April 2024
Reviewed: 9 April 2024
Chris
United KingdomNothing
Excellent value, good location, pleasant staff, good food
Stayed in April 2024
Reviewed: 8 April 2024
Benjamin
Hong KongOur AC didn’t work very well so the room was very hot. But the AC worked in the second room. Hotel is getting dated, but it’s good value for money. Breakfast was busy and food would run out. Staff are low to replenish popular foods, so we gave up one day.
Lovely big rooms. Very comfortable beds. Clean. Location was good for visiting main sites. Staff are super helpful. Thanks!
Stayed in March 2024
Reviewed: 5 April 2024
Michael
United KingdomGood breakfast
Stayed in April 2024
Reviewed: 30 March 2024
Kuan
SingaporeNo street food near the hotel.
Excellent services provided by the staff from recommendations to places of interest to booking of tickets.
Stayed in March 2024
Reviewed: 18 March 2024
Rachael
United KingdomThink I may have picked a different location in hindsight
Nice restaurants, big and clean room with good facilities. Helpful and friendly staff
Stayed in March 2024
Reviewed: 12 March 2024
Manuel
ColombiaTo French for China. (But it saved us)
Over all,
Stayed in March 2024
Reviewed: 17 February 2024
Tian
United KingdomThe staff at the reception were very friendly and helpful. I was travelling with my family, so we booked 3 rooms together. Jack and Sophia at the reception were very considerate. They made sure my family have a lovely stay there.
Stayed in January 2024
Reviewed: 17 February 2024
Bruce
United Kingdomn/a
Great value, spotless and large rooms. Friendly staff, especially good service from Andy the doorman, and from staff in the club lounge.
Stayed in February 2024
Reviewed: 7 February 2024
Rahul
IndiaBathroom was not so clean
This was my second visit. The location is inside the old city and the night staff is superb. Special mention of the breakfast smoothies
Stayed in January 2024
Reviewed: 29 January 2024
Jinfang
AustraliaDidn’t have breakfast
Nice and comfortable
Stayed in January 2024
Reviewed: 15 January 2024
Summer
United KingdomWi-Fi not fast enough. Satellite channels for English not great.
Excellent facilities and amazing staff.
Stayed in January 2024
Reviewed: 9 January 2024
Gintarė
BelgiumExcellent stay at Sofitel on Renmin Square. Great breakfast, comfortable room, nice swimming pool and good location.
Stayed in January 2024
Reviewed: 4 January 2024
Manitsara
ThailandThe room is spacious, and the breakfast was not included when we booked, but we paid for the service, which is great value for money. It's about 10 minutes walk from the hotel to the metro.
Stayed in December 2023
Reviewed: 28 December 2023
Rossarin
ThailandBreakfast is so similar everyday.
Staffs are very friendly and great customer service
Stayed in December 2023
Reviewed: 27 December 2023
Jinwoo
Chinafacilities that look little bit for a long time
Although it's a city, it was very clean
Stayed in December 2023
Reviewed: 25 December 2023
Anne-cecile
BelgiumGot upgraded to a junior suite :) bed was huge, bathroom had bathtub and shower. FD officers were helpful. Not my first visit, will come again every time it’s perfect.
Stayed in December 2023
Reviewed: 24 December 2023
Shane
AustraliaFriendly staff, excellent variety in breakfast buffet, warm service from the reception, concierge and housekeeping, amazing location and close proximity to the city wall
Stayed in December 2023
Reviewed: 14 December 2023
Christopher
United StatesPlace was perfect.
Maybe the most beautiful urban hotel property I have ever stayed in. Just spectacular! From the staff to the rooms. All were excellent.
Stayed in December 2023
Reviewed: 10 December 2023
O
United KingdomAs it was October, the aircon was off. I'd expect that in a 5* hotel, the aircon will be switched on so the customer could decide which temperature they'd like to have in their room. A ventilator was supplied, which made the temperature in the room more livable.
Great location. Staff were super friendly and attentive. Room was PERFECT! Super comfy and pampering.
Stayed in October 2023
Reviewed: 8 December 2023
Alexlek72
MalaysiaThe room is comfort, easy to move around, visit during end of autumn, the garden is very nice for taking photo. The reception/counter staffs were very helpful, even teach us on how to order ride and food.
Stayed in November 2023
Reviewed: 24 November 2023
Rahul
IndiaThe stay was super comfortable and the rooms were spacious and well equipped. The front desk, restaurant and security staff was very helpful even though some did not speak English.
Stayed in November 2023
Reviewed: 22 November 2023
Soo
MalaysiaAgain, the staffs, very friendly
Hospitality, staffs is excellent, special thanks to Jennefer and Lynn
Stayed in November 2023
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