Carrera 3 # 3-534, 111010 Palomino, Colombia
#60 of 60 hotels in Palomino
Guests' ChoiceBased on 256 hotel reviews
9.2Cleanliness
9.3
Comfort
9.2
Location
8.7
Facilities
9.2
Staff
9.4
Value for money
9.1
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 February 2023
Oriana
GermanyIf you stay in the wooden cabins, you can hear everything from outside. It was very noisy the whole night, so we didn't sleep very well. The breakfast was regular.
The staff was super friendly, the hotel was visually pleasing, and the pool was also nice and clean. The cocktails are tasty.
Stayed in February 2023
Reviewed: 3 January 2023
Daniel
ItalyThe room was too dark and small, the bed was really too small for 2 persons. The service in the bar is too slow and the music was on even after 10p.m. The water in the shower is cold and the rooms are full of mosquito and insects because of the structure of the bungalows.
The place is really peaceful and relaxing. The staff was great and helped us a lot with our luggage and with some adiveces. The swimming pool is really nice.
Stayed in December 2022
Reviewed: 30 December 2022
Njomza
GermanyThere was mold on the toilet and it smelled throughout the room. It was a bit difficult to sleep from the smell.
It looks nice. It is very close to the beach and the center.
Stayed in December 2022
Reviewed: 24 December 2022
Kseniia
GermanyI asked in advance for a quiet chalet, but they put me in one which was right behind the bar - which means it was loud till 11 pm and all the cooking smells were entering the chalet. Not really possible to sleep. There was not hot water.
Nice looking facility, breakfast was fine but only a tiny portion of fruits, close to the beach and the central street.
Stayed in December 2022
Reviewed: 23 December 2022
Marloes
NetherlandsThe location is somewhat out of the way. It is the little things that I missed, such as an extra roll of toilet paper (we had to ask for it), only 1 towel per person so also no towel for on the floor in the bathroom and only 1 very soft pillow per person. No reason not to book but that makes the difference between good and great.
good hotel. We had the extra large room with airconditioning because of the heat. We would not have been comfortable without it and not all rooms have this. Nice pool and helpful staff!
Stayed in December 2022
Reviewed: 6 May 2022
Mark
United KingdomStaff could be friendlier especially the manager.
Stayed in May 2022
Reviewed: 25 March 2022
Luis
FinlandThis hotel is far away from the center, is literally in the middle of nowhere, i had to walk over 10 minutes in complete darkness at night time in the jungle to try to find something to eat in the main street of Palomino. This place is much smaller than what it looks on the pics, it doesn’t even have a backyard. The staff was not very welcoming, they actually came inside my room without knocking saying they were going to clean it while i was there, not very professional. I asked the manager how much will it be for an extra night, and he raised the price from 110k to 150k just over night.
The ac in the room was good.
Stayed in March 2022
Reviewed: 3 March 2022
Mark
NetherlandsNot enough space. Huts are to close together. Too few 'chill spaces/ beds/hammocks: Only 4 beds at the pool for the entire hostel. Small beds. The huts smelled (yeast!) There are certainly better options for the money.
Brian is a very friendly guy, who does everything he can to facilitate a pleasant stay. Nice swimming pool. The place is wel taken care off
Stayed in March 2022
Reviewed: 9 February 2022
Ezra
United Statesguests noise and music goes past the 10pm curfew, penetrating the room, not quiet or peaceful, all rooms seem to face the pool and bar area so this seems like it cant be avoided. Bartender was not friendly or welcoming.
nice breakfast, wifi signal was good
Stayed in February 2022
Reviewed: 12 January 2022
Michael
United StatesI included all pros and cons in the pros section above. It's just my writing style. :-)
Brayan, the manager, was very friendly at first, but he had a strange, unprofessional attitude for the last half of my stay. I wasn't sure how long I was staying in Palomino, so I extended my reservation on Booking a few times. The result was that I had to change rooms each time. At one point, I asked whether they had any air-conditioned rooms where the air-con doesn't blow directly on the bed. Brayan entered one room and quickly, brusquely shoved the furniture around to reconfigure the room. Of course, he didn't say anything, but he was clearly irritated at my request. I didn't think I was making an unreasonable request. I was simply waking up congested because of the air blowing directly on my face, so I decided to ask. I'd actually considered staying for one month, which is why I wanted to be comfortable. The irony is that the owner and his wife seemed quite happy to have me "live there," but it seems Brayan felt differently. The last two times he saw me he completely ignored me; he wouldn't even respond to a simple "hola." Is that really necessary? A few notes regarding the co-working space: It's a very nice space, large, open, inviting with high-speed fans, good ventilation, & great WiFi. The restaurant is directly below the co-working space, and sometimes the music is rather loud, even during the day. Some people are perfectly fine working with loud music, so take this as you will. The music is almost always the same mix of Top 40 dance hits and reggaetón. Often when people use the pool, they turn on their own music on their phones, so then you're working to the beat of two different musics at the same time. (It's not a big place; the pool is right there, so you're going to hear everything. The rooms are all close to everything as well.) I feel if you're going to advertise a co-working space, and put up signs about keeping it quiet, then you should be mindful of this.
Stayed in November 2021
Reviewed: 23 October 2021
Nicolas
ColombiaIs too far away from everything without any way to come to the center. The bedroom was not the one that was originally showed to us.
It seems like a comfortable space. The staff was great Bryan is great
Stayed in October 2021
Reviewed: 5 May 2023
Anonymous
ColombiaThe food can be a little tastier
the staff is amazing
Stayed in April 2023
Reviewed: 3 January 2023
Anonymous
GermanyWouldn't book this hostel if looking for fellow solo travelers The road from the main street to the hostel has no lights at night
Very quiet, good place to relax without noise from the main street, good wifi in coworking area
Stayed in January 2023
Reviewed: 28 September 2021
Anonymous
FranceThere is no bar during the day and staff do not speak english
Cute and calm place. Really nice staff!
Stayed in September 2021
Reviewed: 28 May 2024
Alicia
ColombiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 29 March 2024
Paula
ColombiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 March 2024
Mick
IrelandThere are no comments available for this review
Stayed in February 2024
Reviewed: 31 January 2024
Victoria
CanadaThere are no comments available for this review
Stayed in January 2024
Reviewed: 22 January 2024
Rex
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 28 December 2023
Laura
AustriaThere are no comments available for this review
Stayed in December 2023
Reviewed: 16 November 2023
Sandra
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 31 August 2023
Paola
ColombiaThere are no comments available for this review
Stayed in June 2023
Reviewed: 28 August 2023
Julio
ArgentinaThere are no comments available for this review
Stayed in August 2023
Reviewed: 26 August 2023
Rachel
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 27 June 2023
Ross
United KingdomThere are no comments available for this review
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content