There was a slight smell of damp in our room.

Very clean, excellent breakfast, comfortable bed and excellent value for money. Well located a short walk into Santa Elena (taxi needed back as ++ steep hill).

Stayed in May 2024

Nothing!

Great location with Big room with big shower and tv with Netflix. The host Ceasar was so lovely and really went above and beyond to accommodate us. He even helped us charge our flat tyre! I can’t recommend this place enough, must stay!

Stayed in June 2024

Everything was perfect

Personalized service, Daniela was excellent, every suggestion was on point. Family run, super clean, not far from center of town. Great people, cute little place.

Stayed in May 2024

There is no AC, which is ok in Monteverde, though a moscito net on the window would be a nice addition to let some fresh night breeze in without the bugs, hence usage of repellent is crutial while sleeping. It is on the main road, which makes it a bit noisy, but well located. Though please note that there are restaurants for lunch and dinner nearby, the center is not in walking distance beause of the elevation differences. Netflix was a good addition, however the internet was pretty slow, hence even the streaming froze from time to time. Without closed curtains there is not much privacy due to the close parking - separate curtain racks for the two curtains would make it easier to manage.

Super friendly and helpful staff with advices and even map provided at check in, little family run, nice new hotel. Well equipped with the toiletries (shower gel, shampoo, conditioner - not in small versions). Based on former comments, we saw improvement, e.g. there is already hairdrier and a rack and hanger for clothes, which shows commitment and heart. Breakfast was pre-agreed the day before. Parking is right by the door. In the beautiful garden.

Stayed in May 2024

Breakfast was limited.

Large clean airy room with big shared veranda. Friendly and helpful owners. Can walk into town. It was a good choice. Would stay again

Stayed in April 2024

Nothing. The road is quite noisy - but that’s just reality in Costa Rica!

Incredible rooms and divine breakfast- but the absolute best part was the exceptional service from the staff. They helped with trip bookings and even re-arranged my shuttle bus to pick me up directly from there! Couldn’t ask for any more.

Stayed in March 2024

Providing washcloths. That might not even be a fair comment, though, because I did not ask for one (I brought my own). Knowing these hosts, they probably would have given me one.

The owners were spectacular. They really went out of their way to accommodate some special scheduling issues we had. We can’t say enough about them. The room was spacious, clean, and modern. It was within walking distance of restaurants and town (Santa Elena), although the walk back from town included a strenuous uphill section! Breakfast was great. The owners made shuttle bookings for us, and everything went smoothly. It is a not a hotel conglomerate; rather, it is family-owned, intimate, and personal. That is what made it so special. I can’t say enough positive things about it.

Stayed in March 2024

The room was large and very clean. The bed was comfortable. The receptionist is very friendly and gave us good advise about food options and tours nearby.

Stayed in March 2024

Natura was our favourite hotel during our trip. The hosts were lovely and helped us massively with tickets and transport. The rooms were spacious and modern, much more so than other hotels in Costa Rica. It's a short walk into town and there are other restaurants and shops 2 minutes away. Overall, a great hotel if you're staying in Monte Verde

Stayed in March 2024

Nothing

Best customer service ever. Daniela and her husband are so friendly and helpful. Daniela gave us advice and organised all our excursions during our stay which was a great help. My wife and I are both Vegan and the breakfast was great, we were given 3 different options to choose from every day. The hotel itself is small and personal which we loved. The location is great with several restaurants just 2 minutes walk or you can walk into centre of town in just 10 minutes.

Stayed in March 2024

It’s a family business and it shows in a good way, I had a super nice experience overall. The room was perfectly clean, well equipped, the breakfast was excellent too, they pay attention to every little detail. They helped me organize everything else too during my stay, I cannot thank them enough for their hospitality and help. 10/10 recommended, would definitely come back.

Stayed in March 2024

Always a pleasure to feel at home with this family sized business. Cesar and Daniela made us feel welcome in this area of deep connection to mother nature. and we had the luck to see several quetzal in the nearby Monterey Nuboso Reserve! So can't ask for more.

Stayed in March 2024

All Good

Stayed in February 2024

Without a car is probably not the best option in Monteverde.

The room was big, bright and new. Also really clean. Parking is available right in front of the rooms. The hotel is family run, giving it a nice vibe. Breakfast was really good!

Stayed in February 2024

Natura Hotel Monteverde is family run business. The owners of the hotel are really helpful and take care of each guest. The contact with the owner was excellent starting prior arrival to the hotel. We received recommendations related to place worth visit and support to organize transport to Monteverde cloud forest. The room in the hotel was really specious and comfortable. The bathroom is modern and clean. There are three options on the breakfast. The location of the hotel is convenient, especially when you arrive by shuttle bus: there is around 15 minute walk to the center of Santa Elena. However if you need a restaurants or supermarket, they are just 100 m away from the hotel.

Stayed in February 2024

Nothing at all! Truly, we liked everything.

Natüra Hotel Monteverde Is a lovely and charming hotel. It is spotlessly clean and beautifully landscaped, with a bubbling brook and hummingbirds visiting the many flowers. The bathroom is clean as can be, large and beautifully tiled. Cesar and Daniella are extraordinary owners. They both went out of their way to please us, and accommodated the special needs of this elderly couple. They made our stay doubly delightful. The included Breakfast was made to order every day, and began with a delicious fruit plate. Eggs, rice, beans, toast, bacon and delicious home-made jam were available every morning. Natüra Hotel Monteverde is a local, family-run hotel, and we could not have been happier there. We recommend it wholeheartedly. Steven Bressler and Joyce Willis Seattle Washington USA

Stayed in February 2024

No mirror in the room

Very welcoming and helpful hosts who gave excellent advice on the local area, park entry times, places to eat,etc

Stayed in February 2024

The road noise is a little distracting, but even as a light sleeper I was able to get a good nights sleep.

Pre-arrival the team at Natura were really helpful organising our transport from La Fortuna. We were warmly greeted on arrival, given a map with a bunch of local recommendations and were checked into our room. The hotel booked us onto an activity that afternoon which was really convenient, and they were able to arrange a guide for us in Monteverde the next morning and the required return transport for that. They couldn't be more helpful! The room itself is super modern and had a fridge, tea/coffee making facilities and a kitchen style sink. The bathroom was really nice with a huge shower. It's a 10-15 minute walk into Santa Elena which we did for 2 nights. Breakfast was delicious and we were offered ample tea/coffee/juice.

Stayed in February 2024

This family run motel was perfect for our stay. The room was large, clean and comfortable. Our hosts arranged all the tours we were interested in. Breakfast was delicious. The location was quiet but very central. Highly recommend this motel!

Stayed in January 2024

Everything was really great. People, service, zipline and rain forest tours and excellent breakfast. We recommend it :)

Stayed in January 2024

The room was spacious and sparkly clean. Lots of restaurants close by to choose from. Very good breakfast too :-) And our hosts were extremely helpful and friendly giving us lots of tips about what to see and do during our stay. Thank you both for everything.

Stayed in January 2024

Nice privately owned small hotel perfect for a stay in Monteverde (we stayed 4 nights). The owners are extremely kind and helpful and were able to organize for us the guided tours and activities in the cloud forest. The freshly prepared breakfast was very delicious and the best we had during our stay in Monteverde. They even made us a very early breakfast outside the usual hours so that we could leave in time for an early morning bird watching tour. A small but well stocked supermarket as well as restaurants are just around the corner.

Stayed in January 2024

Nothing

Wonderful hosts who went out of their way to ensure all of our needs were met and our stay was exceptional. Clean and spacious room with a super comfortable bed. Great location, walkable to a few restaurants and shops and a quick drive to the main downtown area. Breakfast was homemade and delicious.

Stayed in December 2023

No hairdryer in the room.

Lovely hotel, run by a family.

Stayed in December 2023