Fügnerovo náměstí 1865/4, Prague, 12000, Czech Republic
#73 of 555 hotels in Prague
Guests' ChoiceBased on 386 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
8.9
Facilities
9.0
Staff
9.4
Value for money
9.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Pinilv
IsraelA little small shower
A quiet hotel with super comfortable beds. The staff smiley services. Simply excellent. The Wenceslas Square only about 10-15 walk from the hotel.
Stayed in April 2024
Reviewed: 10 April 2024
Itamar
IsraelThe curtains blocked only a part of the window.
A very pretty hotel. I'd like to say that the receptionist helped us a lot to find a doctor. Unfortunately I don't remember her name, but please give her a raise.
Stayed in March 2024
Reviewed: 8 April 2024
Rachel
United KingdomNothing.
Clean, spacious room, comfy beds, great facilities. Friendly staff, lovely breakfast and fantastic cocktails.
Stayed in April 2024
Reviewed: 27 March 2024
Yossi
Israelthe only problem was the pillow. too big too soft and not very comfortable.
we didn't took it it was too expensive
Stayed in March 2024
Reviewed: 18 March 2024
Elisa
SwedenBreakfast was good and with a good number of choices and some variety every day. Room was clean, quiet and the bed comfortable. Even though the hotel is not super central, it is located at 5 min from the metro station and several busses and trams are also stopping 1-2 min from the hotel.
Stayed in March 2024
Reviewed: 6 March 2024
Asrar
IndiaThe staff at the reception keep changing almost daily , not all of them seem to like the job which affects their approach while dealing with the guests. Some are good , some are rude.
Size of the room was excellent, very comfortable.
Stayed in March 2024
Reviewed: 4 March 2024
Robert
United KingdomVery nice hotel just a short walk away (10 mins or so) from the busy 'tourist central'. Spotlessly clean room and bathroom, comfortable bed and pillows! Friendly staff, especially in the bar and restaurant. Enjoyed the breakfast each morning. Great value for money. Would definitely return.
Stayed in February 2024
Reviewed: 4 March 2024
Olga
IsraelThere is nothing negative to point out.
I was pleasantly surprised with this hotel. Although I was very dubious about the location, the hotel itself is facing a quiet square and no noise was heard from the main street. Bed&sleep quality were really good. The room was not very new, but very clean. I cannot evaluate the breakfast, as I did not attend it. I did have lunch in the hotel restaurant and it was good. Staff was very friendly and much helpful. I believe I will come back.
Stayed in February 2024
Reviewed: 7 February 2024
Tasmin
United KingdomNothing
Breakfast was amazing, catered to my needs and didn’t even need to ask to have soya milk every time as the lovely staff remembered me as I can’t have dairy, hotel was clean and the rooms were spacious!
Stayed in February 2024
Reviewed: 6 February 2024
Michaela_novak
United KingdomI am a vegetarian but I don't like to bother people with this and make a fuss. So I don't ask for anything really. Breakfast was incredible but there were no labels or signs for the dishes - so I wasn't sure what can I eat. So I opted out of most of the hot dishes. Plus with so many international guests, I would definitely recommend labels. Some dishes are just not that obvious to identify. And some people don't like to talk in the morning! :D Labels would help. TIPS at the restaurant/bar: We attended the hotel bar/restaurant every day. The food was great and the staff was lovely. However, don't ask for a tip... that is just so impolite, especially when we didn't even see the bill... I have never left a place without leaving a tip for the staff, but I do find it rude when I am directly asked to do so.. I went to pay for the whole group that dined in the restaurant the first night. I asked for the bill and I was asked to pay at the bar. I went to the bar and I didn't even see the bill at that point (noting we already had money on the side for the tip, which I would leave after I paid) and I was asked about the tip as we didn't leave anything on the table apparently? It ruined the experience on the day for me, but I let it go. Plus I thought it may be a miscommunication. However, I stayed for 5 days and saw that this was the case with other guests and 'a thing' for us every day. Be better.
The room was incredibly clean - I checked everything and it was just without any issues. Comfy bed, quiet room, kettle in the room, fridge in the room and so much space!! Plus I had a lovely view from my window! Absolutely fantastic! All staff were so nice and helpful - my charger broke one day and a lovely lady at the reception (sorry I didn't get the name!! ) let me borrow her personal one for a couple of hours. Jarka showed us around when my partner arrived and recommended other places to stay next time (their other hotel Tetrevi Bouda?). Everyone was just nice but no one was bothering you. The food was gorgeous and the breakfast staff was always there and everything was kept clean throughout the service.
Stayed in January 2024
Reviewed: 1 February 2024
Zeynep
TurkeyThere could be disposable slippers in the room. But I think to be sustainable they didn't put them on purpose. Except that everything was great.
The hotel was close to so many attractions and public transport. Our room was clean and had a view of the park. The breakfast was amazing. Though I have food sensitivity , I was able to find so many options. Staff was okay.
Stayed in January 2024
Reviewed: 29 January 2024
Tanasa
RomaniaN/a
-Very clean even if the furniture is quite vintage and some of them are really used. -beds were really comfortable. -room temperature is perfect and really quiet.
Stayed in January 2024
Reviewed: 22 January 2024
Valeriy
UkraineNo any deficiencies.
Very good breakfast, location, spa complex, room was equipped with everything. Staff was very friendly.
Stayed in January 2024
Reviewed: 22 January 2024
Signe
United KingdomNothing we didn’t like.
The room was spacious with high ceiling, very clean and quiet. Both the staff in reception and in the breakfast room were friendly and helpful and we felt welcome at all times. Breakfast was more than adequate, don’t expect too much choice but what was offered was fresh and delicious. The bar is also very nice and welcoming. Situated within 20 minutes walk from the Wenceslas Square or 5 mins walk from the nearest tram / underground station it was central enough for us.
Stayed in January 2024
Reviewed: 14 January 2024
Gary
United KingdomNothing.
Great location,Staff real friendly and very good value for money.
Stayed in January 2024
Reviewed: 6 January 2024
Alexandra
Slovakia-
Our stay was absolutely amazing. The lady at the reception desk was always so kind and helpfull, room was clean and beautiful, and breakfast delicious. Everything was really great and we will definitely come again.
Stayed in January 2024
Reviewed: 11 December 2023
Michal
SlovakiaAmazing personell!
Stayed in December 2023
Reviewed: 10 November 2023
Bruno
Czech RepublicI appréciâtes the service, place une good personnels of the hotel Thank very much
Stayed in November 2023
Reviewed: 2 November 2023
Ananta
IndiaNothing.
Excellent Braekfast with lots of manus for both Vegetarian and Non vegertian guest.
Stayed in October 2023
Reviewed: 27 October 2023
Andrew
United KingdomAmazing 👍
Stayed in July 2023
Reviewed: 22 October 2023
Vineet
AustriaFantastic classy hotel. Great breakfast, location and staff. Definitely will stay here again.
Stayed in October 2023
Reviewed: 13 October 2023
Ku-yu
TaiwanThe bed is cozy and the breakfast is great 👍
Stayed in October 2023
Reviewed: 10 October 2023
Cristina
RomaniaThere's nothing I can complain about, and I'm good at it !
Clean, nice staff, had everything needed, close to big transport node ( tram and metro)
Stayed in October 2023
Reviewed: 3 October 2023
Ahmet
TurkeyVery nice hotel in a good location. Clean and large rooms. Friendly staff
Stayed in September 2023
Brseč, Croatia
Enshi, China
Barcelona, Spain
Schaprode, Germany
Newcastle, South Africa
Fethiye, Turkey
Hue, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content